Windows 10 PC gets Kernel-Power error 41 bugcheck 278 while on use

[Antonis T]

Hello,

My desktop keeps rebooting, in random times, even when not in use. Temperature never rises more than 44 celsius and the memory usage never goes above 7.5 GB.

I could really use some help.

Thank you in advance.

System Information report written at: 07/17/20 12:16:47
System Name: DESKTOP-09VEPK2
[System Summary]

Item Value
OS Name Microsoft Windows 10 Pro
Version 10.0.18363 Build 18363
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-09VEPK2
System Manufacturer Gigabyte Technology Co., Ltd.
System Model X470 AORUS ULTRA GAMING
System Type x64-based PC
Processor AMD Ryzen 7 2700X Eight-Core Processor, 3700 Mhz, 8 Core(s), 16 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. F41, 7/22/2019
SMBIOS Version 3.2
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Gigabyte Technology Co., Ltd.
BaseBoard Product X470 AORUS ULTRA GAMING-CF
Installed Physical Memory (RAM) 15.5 GB


- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>6</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2020-07-08T20:27:05.074950300Z" />
<EventRecordID>17548</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DESKTOP-09VEPK2</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">278</Data>
<Data Name="BugcheckParameter1">0xffffca89210d7010</Data>
<Data Name="BugcheckParameter2">0xfffff8035668bc30</Data>
<Data Name="BugcheckParameter3">0xffffffffc0000001</Data>
<Data Name="BugcheckParameter4">0x3</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
</EventData>
</Event>

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