Windows 10 Update from Windows 7 to Windows 10 fails

  • Thread starter Thread starter HyP3r_
  • Start date Start date
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HyP3r_

Guest
Hello,

I am currently trying to upgrade a Windows 7 to Windows 10. I have downloaded an ISO with the Media Creation Tool, unpacked it and started the setup. After some time (about 50%) the setup fails.

Matching Profile found: WimMountFailure - BE6DF2F1-19A6-48C6-AEF8-D3B0CE3D4549
SetupDiag version: 1.6.0.0
System Information:
Machine Name = MULM-NB001
Manufacturer = extracomputer
Model = S15AB
HostOSArchitecture = 1031
FirmwareType = UEFI
BiosReleaseDate = 20160107000000.000000+000
BiosVendor = BIOS Date: 01/07/16 11:18:34 Ver: 05.0000B
BiosVersion = 5.011
HostOSVersion = 6.1.7601
HostOSBuildString = 7601.24545.amd64fre.win7sp1_ldr_escrow.200102-1707
TargetOSBuildString = 10.0.19041.1 (vb_release.191206-1406)
HostOSLanguageId =
HostOSEdition = Professional
RegisteredAV = Webroot SecureAnywhere
FilterDrivers = FileInfo
UpgradeStartTime = 24.07.2020 19:15:39
UpgradeEndTime = 24.07.2020 19:45:51
UpgradeElapsedTime = 00:30:12
CV =
ReportId =


Error: SetupDiag reports failure mounting WIM file: C:\$WINDOWS.~BT\Sources\SafeOS\winre.wim
Last Phase: Pre-Finalize
Last Operation: Mount WIM file C:\$WINDOWS.~BT\Sources\SafeOS\winre.wim, index 1 to C:\$WINDOWS.~BT\Sources\SafeOS\SafeOS.Mount
Failure Message = C:\$WINDOWS.~BT\Sources\SafeOS\SafeOS.Mount\Windows\System32\drivers\etc\hosts. GLE [87][gle=0x00000057]
Error = 0x80070057

Refer to "System Error Codes - Win32 apps" for error information.
Recommend you reboot and try the update again.

Last Setup Phase:
Phase Name: Pre-Finalize
Phase Started: 24.07.2020 19:40:56
Phase Ended: 01.01.0001 00:00:00
Phase Time Delta: 00:00:00
Completed Successfully? False


Last Setup Operation:
Operation Name: Mount WIM file C:\$WINDOWS.~BT\Sources\SafeOS\winre.wim, index 1 to C:\$WINDOWS.~BT\Sources\SafeOS\SafeOS.Mount
Operation Started: 24.07.2020 19:40:56
Operation Ended: 01.01.0001 00:00:00
Operation Time Delta: 0:00:00:00,0000000
Completed Successfully? False




2020-07-24 19:41:16, Error SP SPWIMCallback: Error in mount of C:\$WINDOWS.~BT\Sources\SafeOS\SafeOS.Mount\Windows\System32\drivers\etc\hosts. GLE [87][gle=0x00000057]
[10624] C:\$WINDOWS.~BT\Sources\SafeOS\SafeOS.Mount\Windows\System32\drivers\etc\hosts (Error = 87)
[10624] RestoreFilesCallback:(3894)
[10624] EnumImageDataEntries:(1053)
[10624] RestoreAllData:(1027)
[10624] WIMApplyImageInternal:(709)
[10624] ImageStubMountDirectory:(985)
[10624] WIMMountImageHandle:(1284)
2020-07-24 19:41:21, Error SP CMountWIM::DoExecute: Failed to mount WIM file C:\$WINDOWS.~BT\Sources\SafeOS\winre.wim. Error 0x80070057[gle=0x00000057]
2020-07-24 19:41:21, Error SP Operation failed: Mount WIM file C:\$WINDOWS.~BT\Sources\SafeOS\winre.wim, index 1 to C:\$WINDOWS.~BT\Sources\SafeOS\SafeOS.Mount. Error: 0x80070057[gle=0x000000b7]
2020-07-24 19:41:21, Info MOUPG PreFinalize: Registering Setup Platform error: [0x80070057]


What could be the reason for this?

Which I've already tried:

  • "sfc /scannow" didn't bring any errors (CBS.LOG looks good too)
  • I tried to mount the WIM file "C:\$WINDOWS.~BT\Sources\SafeOS\winre.wim" manually with DISM. It works.

More...
 

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