Unknown user (?) in Windows root

  • Thread starter Thread starter Jadee Blue
  • Start date Start date
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Jadee Blue

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Hello,


I have had a problem with a nasty virus on my computer a month ago and had it fixed by re-installing Windows 10 and resetting my computer completely.


Now I seem to be having some of the same problems before I got completely shut out of my computer and I noticed that there is an unknown user (?) computer program (?) that seems to be taking permission from my files;



I will insert a screenshot. Please also note that I have McAfee anti-virus software (I really wish HP hadn't put it on my computer) and that I have run several scans that tell me I am virus free. Can someone please help me?f812f538-ec54-4a6f-9a7e-c5e0f4fa6e18?upload=true.jpg

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