C
Cain888#
Guest
Hi Support,
I need your help on this, my defender discovered this Trojan, when i tried removing it through the options nothing happened and protection history offered this:
upon clicking actions the only option available was allow.
After which, removing it wasnt doing anything as you can see from the last three logs above after running a full scan, in addition i custom scanned the the folder above but the results came back when no actions was done.
I then went to quarantine the virus but it doesnt appear on my quarantined files section.
What happened ?
Please i need help urgently, i do not want my system to stay compromised.
P.S I'm running full scans now but the trojan cant be detected - I did'nt remove it.
Also,
I am already logged in but i have no idea why in defender it says that i am not.
Thanks
More...
I need your help on this, my defender discovered this Trojan, when i tried removing it through the options nothing happened and protection history offered this:
upon clicking actions the only option available was allow.
After which, removing it wasnt doing anything as you can see from the last three logs above after running a full scan, in addition i custom scanned the the folder above but the results came back when no actions was done.
I then went to quarantine the virus but it doesnt appear on my quarantined files section.
What happened ?
Please i need help urgently, i do not want my system to stay compromised.
P.S I'm running full scans now but the trojan cant be detected - I did'nt remove it.
Also,
I am already logged in but i have no idea why in defender it says that i am not.
Thanks
More...