was having problems w laptop, scanned, 29 infected files but apparently no malware

  • Thread starter Thread starter FreddyHerring
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FreddyHerring

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i was editing the files on my desktop a few hours ago when suddenly my wallpaper went white and the taskbar disappeared - that fixed itself after a few seconds but a command prompt showed up afterwards and now i think some of my files are missing or corrupted (i cant search for programs on the taskbar or with file explorer, the settings app is missing/corrupted - i tried to open it through personalization but it said the associated program is missing, and whenever i adjust my volume or brightness the popup that usually shows up in the top left is missing, just to name the things ive noticed) i did a full scan with microsoft safety scanner and it said 29 files were infected but then said no malware was detected. all i can tell you is i'm on windows 10 since i cant open settings to see my specifications... i need help with fixing whatevers wrong with my laptop

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