Fixed Problem of File Explorer Not Auto-refreshing by Removing CCleaner

  • Thread starter Thread starter JohnRenzi
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JohnRenzi

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Basically I had two issues:

1. File Explorer was not auto-refreshing. I would have to hit the F5 button to refresh. E.g., when I opened File Explorer, no files would show up or be very slow to show up. Or if I changed a file name or if I added or deleted a file, the change wouldn't show until I hit the F5 button.

2. The iTunes app wouldn't open, though Task Manager would show that the executable itunes.exe was running.


I have a Windows 10 PC, everything updated. Note: I had McAfee and CCleaner Pro. I even ran the System File Checker utility in Windows 10 as administrator to be sure the operating system wasn't corrupted.


My fix: As a test, I wouldn't allow CCleaner Pro "to make changes to my PC", that is, I disabled CCleaner Pro (simply clicked "No" instead of "Yes") on reboot or a normal login when the system gave me the option. With that only change, things were back to normal. I posted this fix on an Apple discussions thread and noticed another person who had the same problem, (and also had McAfee and CCleaner Pro), removed McAfee and kept CCleaner Pro and the problem went away for him. So to be fair, it could be that CCleaner Pro was in conflict with McAfee causing the problem. Regardless, I have since removed both CCleaner Pro and McAfee entirely and switched to Bitdefender Total Security. The One-click optimizer that is within the utilities in Bitdefender Total Security nicely replaces the functionality I was using CCleaner Pro for and my PC works great now. Both problems are gone. No problem with the File Explorer or iTunes.


Hope this helps someone.

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