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DhananjaySharma3
Guest
Hi All,
Just yesterday I was trying to install a free word editing software. While installing it asked me to turn off real time protection and cloud based protection under Virus and threat protection. I did so and later it asked me to run a patch file which again I followed. After that I observed that there was some app or function continuously running in the background which I could not close even through Task manager. There was also an occasional command window ,with some commands ,coming up on screen just for a small second which I could not read also my laptop's fan was running at full speed even though I was not using any app or software. I got scared and uninstalled that software immediately and disconnected the internet. Since then I am having below issues:
1.) Windows update : I am not getting any option to check for updates rather it says "Something went wrong. Try to reopen setting later".
2.)Windows Security : Under security at a glance usually there are 6-7 options but I am not getting any of them just a black screen.
I have also observed that security center , Windows defender and windows update options are disabled when checked using "services.msc" command .
Any suggestions would be greatly appreciated.
Thanks
More...
Just yesterday I was trying to install a free word editing software. While installing it asked me to turn off real time protection and cloud based protection under Virus and threat protection. I did so and later it asked me to run a patch file which again I followed. After that I observed that there was some app or function continuously running in the background which I could not close even through Task manager. There was also an occasional command window ,with some commands ,coming up on screen just for a small second which I could not read also my laptop's fan was running at full speed even though I was not using any app or software. I got scared and uninstalled that software immediately and disconnected the internet. Since then I am having below issues:
1.) Windows update : I am not getting any option to check for updates rather it says "Something went wrong. Try to reopen setting later".
2.)Windows Security : Under security at a glance usually there are 6-7 options but I am not getting any of them just a black screen.
I have also observed that security center , Windows defender and windows update options are disabled when checked using "services.msc" command .
Any suggestions would be greatly appreciated.
Thanks
More...