Re: Stop error hotfix download
You can request the hotfix online (free):
Hotfix Submission Form:
https://support.microsoft.com/contactus2/emailcontact.aspx?scid=sw;en;1410&WS=hotfix
"Anton" <Anton@discussions.microsoft.com> wrote in message
news:435F720D-C364-4FC2-843A-987915CCA18C@microsoft.com...
| Thanks.
|
| So, if I call, I get charged >$200 immideately, which will only be waived
if
| they think hotfix can correct a problem. Do I understand the support
process
| correctly ?
|
| "Coraleigh Miller" wrote:
|
| > Disable your auto reboot so that you can see the actual Stop error code
| > message, as this will give us more specific info.
| > I still think you should perform a checkdsk as well as hardware scan..
there
| > could be a bad sector on the drive or a flaky hardware component which
is
| > reacting to the high load.
| > Or.. you could call Microsoft for that hotfix.
| >
| > Coraleigh Miller
| >
| >
| > "Anton" <Anton@discussions.microsoft.com> wrote in message
| > news:277CA9A8-3E2F-41E2-9B7E-458474151DA1@microsoft.com...
| > > Coraleigh,
| > >
| > > In event log it just reports inproper shutdown when I have to restart
the
| > > server. That also includes error code. No other log entries about the
| > > issue
| > > are present.
| > >
| > > The program randomly freezes along with the server. (If autorestart in
on,
| > > it restarts due to some critical error apparently).
| > >
| > > The problem pretty much started when I installed Win2003 and started
| > > running
| > > harddrive and CPU-intensive processes. It can sit idle for days, but
can
| > > randomly crash if the processes start. The processes themselves can't
| > > cause
| > > the problem since they work on other machines perfectly well, and
Windows
| > > would give more error details if they were to be the problem.
| > >
| > > "Coraleigh Miller" wrote:
| > >
| > >> This hotfix is only available by calling Microsoft because it has not
yet
| > >> undergone complete testing, and so their support team must decide on
a
| > >> system by system basis who can safely install it.
| > >>
| > >> This stop code appears to be hardware and driver related so i would
| > >> perform
| > >> a checkdsk as well as run a diagnostic test on your server hardware
(some
| > >> manufacturers offer diagnostic utilities for this) examine if any new
| > >> drivers were installed before your error occurred. I would even try
to
| > >> update your drivers if possible. Are there any other related errors
in
| > >> your
| > >> event log?
| > >>
| > >> Coraleigh Miller
| > >>
| > >> "Anton" <Anton@discussions.microsoft.com> wrote in message
| > >> news:749A500D-F889-4725-ADD9-E83129F48CE8@microsoft.com...
| > >> > Is there a place to download the hotfix and try myself if that
solves
| > >> > the
| > >> > problem ?
| > >> > This is the case with many of the fixes, why not this one ?
| > >> >
| > >> > The problem actually is the following:
| > >> > When harddrive is used intensively, Win2003 randomly restarts and
shows
| > >> > "0x805000f" as a reason code. The article #937455 confirms this to
be a
| > >> > Win2003 bug related to NTFS driver (which corresponds to the source
of
| > >> > my
| > >> > problem).
| > >> >
| > >> > Of course I don't know if that's a correct hotfix for the problem,
but
| > >> > having hotfix file, I can at least try it and, if it does not work,
| > >> > move
| > >> > to
| > >> > the next possible cause.
| > >> >
| > >> > Thanks in advance.
| > >> >
| > >> > "Coraleigh Miller" wrote:
| > >> >
| > >> >> Hi Anton,
| > >> >>
| > >> >> You will need to contact Microsoft for it.
| > >> >>
http://support.microsoft.com/contactus/?ws=support
| > >> >> If they determine that this is the correct hotfix for your issue
you
| > >> >> will
| > >> >> not be charged.
| > >> >>
| > >> >> Coraleigh Miller
| > >> >>
| > >> >>
| > >> >> "Anton" <Anton@discussions.microsoft.com> wrote in message
| > >> >> news
01190C5-FB04-4E71-9FD3-0794BA1BD66A@microsoft.com...
| > >> >> > Hi,
| > >> >> >
| > >> >> > I have a problem of randomly getting Stop errors on my Win2003
| > >> >> > machine.
| > >> >> > The event log shows the reason code to be "0x805000f"
| > >> >> > I found that this might be caused by the bug of NTFS driver (KB
| > >> >> > article
| > >> >> > #937455) and that hotfix is available.
| > >> >> >
| > >> >> > My question is: how could I get this hotfix that will hopefully
| > >> >> > solve
| > >> >> > my
| > >> >> > problem ?
| > >> >> >
| > >> >> > Thanks in advance.
| > >> >>
| > >> >>
| > >> >>
| > >>
| > >>
| > >>
| >
| >
| >