Amazon crushes estimates in Q1, posts $130 million profit on $13.18 billion in sales

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Amazon on Thursday reported its financial results for the first quarter of 2012. Analysts were looking for a profit of $0.07 per share on $12.86 billion in sales, and Amazon posted earnings of $0.28 per share on revenue of $13.18 billion, crushing expectations. The retailer netted $0.38 per share on revenue of $17.4 billion this past holiday quarter, and $0.44 per share on $9.86 billion in sales during the first quarter last year. The nationwide retailer’s stock had been up and down all week as Wall Street’s concerns over margins continued to rattle investors. Amazon’s operating margin fell 3.7% to 1.5% of global revenue in the fourth quarter and in the first quarter a year ago, Amazon’s margins sat at 3.3%. In the first quarter of 2012, Amazon’s operating margins stayed flat at 1.5%. For the second quarter, Amazon forecasts a profit of $40 million, up from a loss of $260 million in the second quarter last year, on revenue of between $11.9 billion and $13.3 billion. Amazon’s stock was up more than 12% percent during after-hours trading on Thursday. The company’s full press release follows below.

AMAZON.COM ANNOUNCES FIRST QUARTER SALES UP 34% TO $13.18 BILLION; 16 OF THE TOP 100 BESTSELLING TITLES ARE EXCLUSIVE TO THE KINDLE STORE



SEATTLE–(BUSINESS WIRE)–Amazon.com, Inc. (NASDAQ:AMZN) today announced financial results for its first quarter ended March 31, 2012.
“I’m excited to announce that we now have more than 130,000 new, in-copyright books that are exclusive to the Kindle Store – you won’t find them anywhere else. They include many of our top bestsellers – in fact, 16 of our top 100 bestselling titles are exclusive to our store”
Operating cash flow increased 1% to $3.05 billion for the trailing twelve months, compared with $3.03 billion for the trailing twelve months ended March 31, 2011. Free cash flow decreased 39% to $1.15 billion for the trailing twelve months, compared with $1.90 billion for the trailing twelve months ended March 31, 2011.
Common shares outstanding plus shares underlying stock-based awards totaled 464 million on March 31, 2012, compared with 466 million a year ago. During the quarter, the Company repurchased 5.3 million shares, or $960 million, under its previously announced authorization to repurchase up to $2 billion of the Company’s common stock.
Net sales increased 34% to $13.18 billion in the first quarter, compared with $9.86 billion in first quarter 2011. Excluding the $56 million unfavorable impact from year-over-year changes in foreign exchange rates throughout the quarter, net sales would have grown 34% compared with first quarter 2011.
Operating income was $192 million in the first quarter, compared with $322 million in first quarter 2011. The unfavorable impact from year-over-year changes in foreign exchange rates throughout the quarter on operating income was $4 million.
Net income decreased 35% to $130 million in the first quarter, or $0.28 per diluted share, compared with net income of $201 million, or $0.44 per diluted share, in first quarter 2011.
“I’m excited to announce that we now have more than 130,000 new, in-copyright books that are exclusive to the Kindle Store – you won’t find them anywhere else. They include many of our top bestsellers – in fact, 16 of our top 100 bestselling titles are exclusive to our store,” said Jeff Bezos, founder and CEO of Amazon.com. “If you’re an Amazon Prime member, you don’t even need to buy these titles – you can borrow them for free – with no due dates – from our revolutionary Kindle Owners’ Lending Library. The Kindle Owners’ Lending Library is heavily used by Kindle owners, and it has extremely unusual features that both authors and customers love. Every time you borrow a book, the author gets paid – and we have an inexhaustible supply of each title so you never have to wait in a queue for the book you want. Kindle is the bestselling e-reader in the world by far, and I assure you we’ll keep working hard so that the Kindle Store remains yet another reason to buy a Kindle!”
Highlights
  • Kindle Fire remains the #1 bestselling, most gifted, and most wished for product across the millions of items available on Amazon.com since launch. In the first quarter, 9 out of 10 of the top sellers on Amazon.com were digital products – Kindle, Kindle books, movies, music and apps.
  • Amazon launched Kindle Touch Wi-Fi and Kindle Touch 3G on Amazon.co.uk, Amazon.de, Amazon.fr, Amazon.it, and Amazon.es. The full line of Kindle e-ink readers is now available in over 175 countries around the world. Kindle Touch 3G is the most full-featured e-reader with an easy to use touchscreen and the unparalleled convenience of free 3G – no hunting for Wi-Fi spots, simply think of a book and download it. Kindle remains the bestseller on Amazon.co.uk, Amazon.de, Amazon.fr, Amazon.it and Amazon.es since their launches.
  • Amazon introduced a new version of its popular Kindle for iPad app, which is the #5 free iPad app of all time and the #1 free books app on iPad. Millions of customers are using the new Kindle for iPad app, which is optimized for the high resolution display of the newest iPad.
  • Amazon announced an In-App Purchasing service, making it easy for Amazon Appstore developers to offer digital content and subscriptions for purchase within apps and games that are available on millions of Kindle Fires and other Android devices. Amazon Appstore’s In-App Purchasing service is simple for developers to integrate and helps monetize their apps and games, while offering customers a seamless and secure 1-Click purchasing experience.
  • Amazon.com announced the launch of the Amazon Instant Video app for PlayStation 3 (PS3), making the PS3 system the first video game console system to offer Amazon Instant Video, and allowing PS3 users to stream Prime Instant Videos and rent or buy the latest movies and TV episodes directly from their PS3. Customers can also access Amazon Instant Video and Prime Instant Video from Kindle Fire, Mac or PC, or on a TV using either a compatible connected device such as a Blu-ray player or a Roku or directly on compatible Smart TVs.
  • Amazon continued to expand its catalog of title offerings for Prime Instant Video, announcing licensing agreements with Discovery Communications and Viacom. Among the programs added are Discovery Channel’s Dirty Jobs, TLC’s Say Yes To The Dress and Animal Planet’s Whale Wars, as well as thousands of TV episodes from MTV, Comedy Central, Nickelodeon, TV Land, Spike, VH1, BET, CMT and Logo. These deals bring the total number of Prime Instant Videos to more than 17,000 movies and TV episodes from partners such as CBS, Fox, NBCUniversal, Sony, Warner Bros., PBS, Disney-ABC and many more.
  • North America segment sales, representing the Company’s U.S. and Canadian sites, were $7.43 billion, up 36% from first quarter 2011.
  • International segment sales, representing the Company’s U.K., German, Japanese, French, Chinese, Italian and Spanish sites, were $5.76 billion, up 31% from first quarter 2011. Excluding the unfavorable impact from year-over-year changes in foreign exchange rates throughout the quarter, sales grew 32%.
  • Worldwide Media sales grew 19% to $4.71 billion. Excluding the unfavorable impact from year-over-year changes in foreign exchange rates throughout the quarter, sales grew 19%.
  • Worldwide Electronics and Other General Merchandise sales grew 43% to $7.97 billion. Excluding the unfavorable impact from year-over-year changes in foreign exchange rates throughout the quarter, sales grew 43%.
  • Amazon Web Services (AWS) announced that Amazon DynamoDB – the fastest growing AWS service ever – is now available in both the EU (Ireland) and Asia Pacific (Tokyo) Regions. Amazon DynamoDB is a fully managed NoSQL database service that provides extremely fast and predictable performance with seamless scalability.
  • AWS lowered prices for the 19th time in five years by reducing reserved instance prices for Amazon EC2 and Amazon RDS, as well as reducing on-demand pricing for Amazon EC2, Amazon RDS, and Amazon ElastiCache.
  • AWS launched AWS Marketplace, an online store that makes it easy for customers to find, compare, and immediately start using the software and services they need to build software systems and products, and run their businesses. With AWS Marketplace, software and SaaS providers with offerings that run in the AWS Cloud can benefit from increased awareness, simplified deployment, and automated billing. AWS Marketplace brings the same simple, trusted, and secure online shopping experience that customers enjoy on Amazon.com to software built for the AWS platform, streamlining the process of doing research and purchasing software.
Financial Guidance
The following forward-looking statements reflect Amazon.com’s expectations as of April 26, 2012, and exclude financial results of the Kiva Systems, Inc. acquisition which we expect to close in second quarter 2012. Our results are inherently unpredictable and may be materially affected by many factors, such as fluctuations in foreign exchange rates, changes in global economic conditions and consumer spending, world events, the rate of growth of the Internet and online commerce and the various factors detailed below.
Second Quarter 2012 Guidance
  • Net sales are expected to be between $11.9 billion and $13.3 billion, or to grow between 20% and 34% compared with second quarter 2011.
  • Operating income (loss) is expected to be between $(260) million and $40 million, or between 229% decline and 80% decline compared with second quarter 2011.
  • This guidance includes approximately $260 million for stock-based compensation and amortization of intangible assets, and it assumes, among other things, that no additional business acquisitions or investments are concluded and that there are no further revisions to stock-based compensation estimates.
A conference call will be webcast live today at 2 p.m. PT/5 p.m. ET, and will be available for at least three months at www.amazon.com/ir. This call will contain forward-looking statements and other material information regarding the Company’s financial and operating results.
These forward-looking statements are inherently difficult to predict. Actual results could differ materially for a variety of reasons, including, in addition to the factors discussed above, the amount that Amazon.com invests in new business opportunities and the timing of those investments, the mix of products sold to customers, the mix of net sales derived from products as compared with services, the extent to which we owe income taxes, competition, management of growth, potential fluctuations in operating results, international growth and expansion, the outcomes of legal proceedings and claims, fulfillment center optimization, risks of inventory management, seasonality, the degree to which the Company enters into, maintains and develops commercial agreements, acquisitions and strategic transactions, and risks of fulfillment throughput and productivity. Other risks and uncertainties include, among others, risks related to new products, services and technologies, system interruptions, government regulation and taxation, payments and fraud. In addition, the current global economic climate amplifies many of these risks. More information about factors that potentially could affect Amazon.com’s financial results is included in Amazon.com’s filings with the Securities and Exchange Commission (“SEC”), including its most recent Annual Report on Form 10-K and subsequent filings.
Our investor relations website is www.amazon.com/ir and we encourage investors to use it as a way of easily finding information about us. We promptly make available on this website, free of charge, the reports that we file or furnish with the SEC, corporate governance information (including our Code of Business Conduct and Ethics), and select press releases and social media postings.
About Amazon.com
Amazon.com, Inc. (NASDAQ:AMZN), a Fortune 500 company based in Seattle, opened on the World Wide Web in July 1995 and today offers Earth’s Biggest Selection. Amazon.com, Inc. seeks to be Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices. Amazon.com and other sellers offer millions of unique new, refurbished and used items in categories such as Books; Movies, Music & Games; Digital Downloads; Electronics & Computers; Home & Garden; Toys, Kids & Baby; Grocery; Apparel, Shoes & Jewelry; Health & Beauty; Sports & Outdoors; and Tools, Auto & Industrial. Amazon Web Services provides Amazon’s developer customers with access to in-the-cloud infrastructure services based on Amazon’s own back-end technology platform, which developers can use to enable virtually any type of business. The new latest generation Kindle is the lightest, most compact Kindle ever and features the same 6-inch, most advanced electronic ink display that reads like real paper even in bright sunlight. Kindle Touch is a new addition to the Kindle family with an easy-to-use touch screen that makes it easier than ever to turn pages, search, shop, and take notes – still with all the benefits of the most advanced electronic ink display. Kindle Touch 3G is the top of the line e-reader and offers the same new design and features of Kindle Touch, with the unparalleled added convenience of free 3G. Kindle Fire is the Kindle for movies, TV episodes, music, books, magazines, apps, games and web browsing with all the content, free storage in the Amazon Cloud, Whispersync, Amazon Silk (Amazon’s new revolutionary cloud-accelerated web browser), vibrant color touch screen, and powerful dual-core processor.
Amazon and its affiliates operate websites, including www.amazon.comwww.amazon.co.ukwww.amazon.dewww.amazon.co.jpwww.amazon.frwww.amazon.cawww.amazon.cn,www.amazon.it, and www.amazon.es. As used herein, “Amazon.com,” “we,” “our” and similar terms include Amazon.com, Inc., and its subsidiaries, unless the context indicates otherwise.



AMAZON.COM, INC.


Consolidated Statements of Cash Flows


(in millions)


(unaudited)





































Three Months Ended

Twelve Months Ended




March 31,

March 31,




2012

2011

2012

2011













CASH AND CASH EQUIVALENTS, BEGINNING OF PERIOD

$
5,269


$
3,777


$
2,641


$
1,844














OPERATING ACTIVITIES:










Net income


130



201



561



1,054



Adjustments to reconcile net income to net cash from operating activities:










Depreciation of fixed assets, including internal-use software and website development, and other amortization


457



202



1,338



652



Stock-based compensation


160



110



605



448



Other operating expense (income), net


46



33



168



112



Losses (gains) on sales of marketable securities, net


(2
)


2



(8
)


1



Other expense (income), net


15



37



(78
)


(36
)


Deferred income taxes


(38
)


15



83



38



Excess tax benefits from stock-based compensation


(40
)


(46
)


(56
)


(219
)


Changes in operating assets and liabilities:










Inventories


747



343



(1,374
)


(997
)


Accounts receivable, net and other


746



359



(479
)


(170
)


Accounts payable


(4,258
)


(2,649
)


1,388



1,641



Accrued expenses and other


(529
)


(183
)


721



697



Additions to unearned revenue


397



210



1,252



709



Amortization of previously unearned revenue


(269
)


(220
)


(1,070
)


(897
)


Net cash provided by (used in) operating activities


(2,438
)


(1,586
)


3,051



3,033














INVESTING ACTIVITIES:










Purchases of fixed assets, including internal-use software and website development


(386
)


(298
)


(1,899
)


(1,138
)


Acquisitions, net of cash acquired, and other


(50
)


(139
)


(615
)


(473
)


Sales and maturities of marketable securities and other investments


1,738



1,939



6,641



5,318



Purchases of marketable securities and other investments


(852
)


(1,112
)


(5,997
)


(6,135
)


Net cash provided by (used in) investing activities


450



390



(1,870
)


(2,428
)













FINANCING ACTIVITIES:










Excess tax benefits from stock-based compensation


40



46



56



219



Common stock repurchased


(960
)


-



(1,237
)


-



Proceeds from long-term debt and other


68



89



154



168



Repayments of long-term debt, capital lease, and finance lease obligations


(153
)


(111
)


(483
)


(295
)


Net cash provided by (used in) financing activities


(1,005
)


24



(1,510
)


92














Foreign-currency effect on cash and cash equivalents


12



36



(24
)


100



Net increase (decrease) in cash and cash equivalents


(2,981
)


(1,136
)


(353
)


797














CASH AND CASH EQUIVALENTS, END OF PERIOD

$
2,288


$
2,641


$
2,288


$
2,641














SUPPLEMENTAL CASH FLOW INFORMATION:










Cash paid for interest on long term debt

$
6


$
3


$
17


$
12



Cash paid for income taxes (net of refunds)


19



7



45



79



Fixed assets acquired under capital leases


149



181



721



526



Fixed assets acquired under build-to-suit leases


17



69



207



182







AMAZON.COM, INC.


Consolidated Statements of Operations


(in millions, except per share data)


(unaudited)

























Three Months Ended




March 31,




2012

2011









Net product sales (1)

$
11,249


$
8,698



Net services sales (2)


1,936



1,159



Net sales


13,185



9,857










Operating expenses (3):






Cost of sales


10,027



7,608



Fulfillment


1,295



855



Marketing


480



327



Technology and content


945



579



General and administrative


200



133



Other operating expense (income), net


46



33



Total operating expenses


12,993



9,535










Income from operations


192



322










Interest income


12



15



Interest expense


(21
)


(12
)


Other income (expense), net


(99
)


(18
)


Total non-operating income (expense)


(108
)


(15
)









Income before income taxes


84



307










Provision for income taxes


(43
)


(89
)


Equity-method investment activity, net of tax


89



(17
)


Net income

$
130


$
201










Basic earnings per share

$
0.29


$
0.44










Diluted earnings per share

$
0.28


$
0.44

















Weighted average shares used in computation of earnings per share:






Basic


453



451



Diluted


460



459










(1) Represents revenue from the sale of products and related shipping fees and digital content where we are the seller of record.


(2) Represents third-party seller fees earned (including commissions) and related shipping fees, digital content subscriptions, and non-retail activities.


(3) Includes stock-based compensation as follows:


Fulfillment

$
37


$
24



Marketing


12



7



Technology and content


85



61



General and administrative


26



18







AMAZON.COM, INC.


CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME


(in millions)


(unaudited)















Three Months Ended






March 31,






2012

2011











Net income



$
130

$
201












Other comprehensive income:








Foreign currency translation adjustments, net of tax of $(38) and $(7)


137


135



Change in unrealized gains on available-for-sale securities, net of tax of $(2) and $(5)


5


(11
)


Total other comprehensive income


142


124












Comprehensive income



$
272

$
325







AMAZON.COM, INC.


Segment Information


(in millions)


(unaudited)




























Three Months Ended





March 31,





2012

2011



North America







Net sales

$
7,427


$
5,465




Segment operating expenses (1)


7,078



5,175




Segment operating income

$
349


$
290












International







Net sales

$
5,758


$
4,392




Segment operating expenses (1)


5,709



4,217




Segment operating income

$
49


$
175












Consolidated







Net sales

$
13,185


$
9,857




Segment operating expenses (1)


12,787



9,392




Segment operating income


398



465




Stock-based compensation


(160
)


(110
)



Other operating income (expense), net


(46
)


(33
)



Income from operations


192



322




Total non-operating income (expense)


(108
)


(15
)



Provision for income taxes


(43
)


(89
)



Equity-method investment activity, net of tax


89



(17
)



Net income

$
130


$
201












Segment Highlights:







Y/Y net sales growth:







North America


36

%

45

%


International


31



31




Consolidated


34



38




Y/Y segment operating income growth (decline):







North America


20

%

6

%


International


(72
)


(25
)



Consolidated


(15
)


(8
)



Net sales mix:







North America


56

%

55

%


International


44



45







100

%

100

%










(1) Represents operating expenses, excluding stock-based compensation and “Other operating expense (income), net,” which are not allocated to segments.






AMAZON.COM, INC.


Supplemental Net Sales Information


(in millions)


(unaudited)































Three Months Ended





March 31,





2012


2011



North America








Media

$
2,197


$
1,885



Electronics and other general merchandise


4,772



3,303



Other (1)


458



277



Total North America

$
7,427


$
5,465












International








Media

$
2,513


$
2,073



Electronics and other general merchandise


3,203



2,285



Other (1)


42



34



Total International

$
5,758


$
4,392












Consolidated








Media

$
4,710


$
3,958



Electronics and other general merchandise


7,975



5,588



Other (1)


500



311



Total Consolidated

$
13,185


$
9,857












Y/Y Net Sales Growth:








North America:








Media


17
%


18
%


Electronics and other general merchandise


44



63



Other


66



74



Total North America


36



45












International:








Media


21
%


13
%


Electronics and other general merchandise


40



54



Other


24



15



Total International


31



31












Consolidated:








Media


19
%


15
%


Electronics and other general merchandise


43



59



Other


61



65



Total Consolidated


34



38












Y/Y Net Sales Growth Excluding Effect of Exchange Rates:








International:








Media


22
%


9
%


Electronics and other general merchandise


42



49



Other


26



12



Total International


32



27












Consolidated:








Media


19
%


13
%


Electronics and other general merchandise


43



57



Other


61



64



Total Consolidated


34



36












Consolidated Net Sales Mix:








Media


36
%


40
%


Electronics and other general merchandise


60



57



Other


4



3






100
%


100
%











(1) Includes non-retail activities, such as AWS, miscellaneous marketing and promotional activities, co-branded credit card agreements, and other seller sites.






AMAZON.COM, INC.


Consolidated Balance Sheets


(in millions, except per share data)

























March 31,

December 31,




2012

2011


ASSETS

(unaudited)




Current assets:






Cash and cash equivalents

$
2,288


$
5,269



Marketable securities


3,427



4,307



Inventories


4,255



4,992



Accounts receivable, net and other


1,813



2,571



Deferred tax assets


371



351



Total current assets


12,154



17,490



Fixed assets, net


4,653



4,417



Deferred tax assets


27



28



Goodwill


1,970



1,955



Other assets


1,535



1,388



Total assets

$
20,339


$
25,278










LIABILITIES AND STOCKHOLDERS’ EQUITY






Current liabilities:






Accounts payable

$
6,886


$
11,145



Accrued expenses and other


3,602



3,751



Total current liabilities


10,488



14,896



Long-term liabilities


2,580



2,625










Commitments and contingencies













Stockholders’ equity:






Preferred stock, $0.01 par value:






Authorized shares — 500






Issued and outstanding shares — none


-



-



Common stock, $0.01 par value:






Authorized shares — 5,000






Issued shares — 474 and 473






Outstanding shares — 450 and 455


5



5



Treasury stock, at cost


(1,837
)


(877
)


Additional paid-in capital


7,192



6,990



Accumulated other comprehensive loss


(174
)


(316
)


Retained earnings


2,085



1,955



Total stockholders’ equity


7,271



7,757



Total liabilities and stockholders’ equity

$
20,339


$
25,278







AMAZON.COM, INC.


Supplemental Financial Information and Business Metrics


(in millions, except per share data)


(unaudited)





























Y/Y %




Q1 2011

Q2 2011

Q3 2011

Q4 2011

Q1 2012

Change


Cash Flows and Shares














Operating cash flow — trailing twelve months (TTM)

$
3,033


$
3,205


$
3,114


$
3,903


$
3,051


1
%


Purchases of fixed assets (incl. internal-use software & website development) — TTM

$
1,138


$
1,374


$
1,589


$
1,811


$
1,899


67
%


Free cash flow (operating cash flow less purchases of fixed assets) — TTM

$
1,895


$
1,831


$
1,525


$
2,092


$
1,152


(39
%)


Free cash flow — TTM Y/Y growth


(18
%)


(8
%)


(17
%)


(17
%)


(39
%)

N/A



Invested capital (1)

$
7,931


$
8,551


$
9,147


$
9,680


$
10,006


N/A



Return on invested capital (2)


24
%


21
%


17
%


22
%


12
%

N/A


















Common shares and stock-based awards outstanding


466



468



469



468



464


-



Common shares outstanding


452



454



455



455



450


-



Stock-based awards outstanding


14



15



14



14



13


(4
%)


Stock-based awards outstanding — % of common shares outstanding


3.1
%


3.2
%


3.2
%


3.0
%


2.9
%

N/A


















Results of Operations














Worldwide (WW) net sales

$
9,857


$
9,913


$
10,876


$
17,431


$
13,185


34
%


WW net sales — Y/Y growth, excluding F/X


36
%


44
%


39
%


34
%


34
%

N/A



WW net sales — TTM

$
36,931


$
40,278


$
43,594


$
48,077


$
51,404


39
%


WW net sales — TTM Y/Y growth, excluding F/X


39
%


39
%


39
%


37
%


37
%

N/A


















Operating income

$
322


$
201


$
79


$
260


$
192


(40
%)


Operating income — Y/Y growth, excluding F/X


(20
%)


(36
%)


(77
%)


(48
%)


(38
%)

N/A



Operating margin — % of WW net sales


3.3
%


2.0
%


0.7
%


1.5
%


1.5
%

N/A



Operating income — TTM

$
1,334


$
1,265


$
1,076


$
862


$
732


(45
%)


Operating income — TTM Y/Y growth, excluding F/X


7
%


(7
%)


(25
%)


(44
%)


(50
%)

N/A



Operating margin — TTM % of WW net sales


3.6
%


3.1
%


2.5
%


1.8
%


1.4
%

N/A


















Net income

$
201


$
191


$
63


$
177


$
130


(35
%)


Net income per diluted share

$
0.44


$
0.41


$
0.14


$
0.38


$
0.28


(35
%)


Net income — TTM

$
1,054


$
1,038


$
871


$
631


$
561


(47
%)


Net income per diluted share — TTM

$
2.30


$
2.26


$
1.89


$
1.37


$
1.22


(47
%)

















Segments














North America Segment:














Net sales

$
5,465


$
5,406


$
5,932


$
9,902


$
7,427


36
%


Net sales — Y/Y growth, excluding F/X


45
%


50
%


44
%


37
%


36
%

N/A



Net sales — TTM

$
20,392


$
22,208


$
24,014


$
26,705


$
28,667


41
%


Operating income

$
290


$
214


$
144


$
285


$
349


20
%


Operating margin — % of North America net sales


5.3
%


4.0
%


2.4
%


2.9
%


4.7
%

N/A



Operating income — TTM

$
972


$
986


$
943


$
933


$
991


2
%


Operating income — TTM Y/Y growth, excluding F/X


17
%


9
%


1
%


(2
%)


2
%

N/A



Operating margin — TTM % of North America net sales


4.8
%


4.4
%


3.9
%


3.5
%


3.5
%

N/A


















International Segment:














Net sales

$
4,392


$
4,507


$
4,944


$
7,529


$
5,758


31
%


Net sales — Y/Y growth, excluding F/X


27
%


36
%


33
%


29
%


32
%

N/A



Net sales — TTM

$
16,539


$
18,070


$
19,580


$
21,372


$
22,737


37
%


Net sales — TTM % of WW net sales


45
%


45
%


45
%


44
%


44
%

N/A



Operating income

$
175


$
172


$
116


$
177


$
49


(72
%)


Operating margin — % of International net sales


4.0
%


3.8
%


2.4
%


2.4
%


0.9
%

N/A



Operating income — TTM

$
922


$
888


$
790


$
640


$
515


(44
%)


Operating income — TTM Y/Y growth, excluding F/X


4
%


(7
%)


(23
%)


(41
%)


(49
%)

N/A



Operating margin — TTM % of International net sales


5.6
%


4.9
%


4.0
%


3.0
%


2.3
%

N/A


















Consolidated Segments:














Operating expenses (3)

$
9,392


$
9,527


$
10,616


$
16,969


$
12,787


36
%


Operating expenses — TTM (3)

$
35,037


$
38,404


$
41,860


$
46,504


$
49,899


42
%


Operating income

$
465


$
386


$
260


$
462


$
398


(15
%)


Operating margin — % of Consolidated sales


4.7
%


3.9
%


2.4
%


2.7
%


3.0
%

N/A



Operating income — TTM

$
1,894


$
1,874


$
1,734


$
1,573


$
1,505


(21
%)


Operating income — TTM Y/Y growth, excluding F/X


10
%


1
%


(11
%)


(21
%)


(22
%)

N/A



Operating margin — TTM % of Consolidated net sales


5.1
%


4.7
%


4.0
%


3.3
%


2.9
%

N/A







AMAZON.COM, INC.


Supplemental Financial Information and Business Metrics


(in millions, except inventory turnover, accounts payable days and employee data)


(unaudited)





























Y/Y %




Q1 2011

Q2 2011

Q3 2011

Q4 2011

Q1 2012

Change


Supplemental














Supplemental North America Segment Net Sales:














Media

$
1,885


$
1,585


$
1,927


$
2,562


$
2,197


17
%


Media — Y/Y growth, excluding F/X


18
%


19
%


21
%


8
%


17
%

N/A



Media — TTM

$
7,170


$
7,430


$
7,767


$
7,959


$
8,270


15
%


Electronics and other general merchandise

$
3,303


$
3,496


$
3,635


$
6,881


$
4,772


44
%


Electronics and other general merchandise — Y/Y growth, excluding F/X


63
%


67
%


56
%


51
%


44
%

N/A



Electronics and other general merchandise — TTM

$
12,277


$
13,683


$
14,992


$
17,315


$
18,784


53
%


Electronics and other general merchandise — TTM % of North America net sales


60
%


62
%


62
%


65
%


66
%

N/A



Other

$
277


$
325


$
370


$
459


$
458


66
%


Other — TTM

$
945


$
1,095


$
1,255


$
1,431


$
1,613


71
%

















Supplemental International Segment Net Sales:














Media

$
2,073


$
2,075


$
2,226


$
3,447


$
2,513


21
%


Media — Y/Y growth, excluding F/X


9
%


20
%


17
%


18
%


22
%

N/A



Media — TTM

$
8,247


$
8,772


$
9,238


$
9,820


$
10,261


24
%


Electronics and other general merchandise

$
2,285


$
2,398


$
2,681


$
4,032


$
3,203


40
%


Electronics and other general merchandise — Y/Y growth, excluding F/X


49
%


53
%


51
%


41
%


42
%

N/A



Electronics and other general merchandise — TTM

$
8,162


$
9,162


$
10,199


$
11,397


$
12,314


51
%


Electronics and other general merchandise — TTM % of International net sales


49
%


51
%


52
%


53
%


54
%

N/A



Other

$
34


$
34


$
37


$
50


$
42


24
%


Other — TTM

$
130


$
136


$
143


$
155


$
162


26
%

















Supplemental Worldwide Net Sales:














Media

$
3,958


$
3,660


$
4,153


$
6,009


$
4,710


19
%


Media — Y/Y growth, excluding F/X


13
%


20
%


19
%


14
%


19
%

N/A



Media — TTM

$
15,417


$
16,202


$
17,005


$
17,779


$
18,531


20
%


Electronics and other general merchandise

$
5,588


$
5,894


$
6,316


$
10,913


$
7,975


43
%


Electronics and other general merchandise — Y/Y growth, excluding F/X


57
%


62
%


54
%


47
%


43
%

N/A



Electronics and other general merchandise — TTM

$
20,439


$
22,845


$
25,191


$
28,712


$
31,098


52
%


Electronics and other general merchandise — TTM % of WW net sales


55
%


57
%


58
%


60
%


60
%

N/A



Other

$
311


$
359


$
407


$
509


$
500


61
%


Other — TTM

$
1,075


$
1,231


$
1,398


$
1,586


$
1,775


65
%

















Balance Sheet














Cash and marketable securities

$
6,881


$
6,355


$
6,326


$
9,576


$
5,715


(17
%)


Inventory, net — ending

$
2,888


$
3,229


$
3,770


$
4,992


$
4,255


47
%


Inventory turnover, average — TTM


11.6



11.3



10.8



10.3



10.4


(10
%)


Fixed assets, net

$
2,902


$
3,470


$
3,999


$
4,417


$
4,653


60
%

















Accounts payable — ending

$
5,540


$
5,721


$
6,552


$
11,145


$
6,886


24
%


Accounts payable days — ending


66



69



72



74



62


(5
%)

















Other














WW shipping revenue

$
330


$
331


$
360


$
531


$
461


40
%


WW shipping costs

$
786


$
820


$
918


$
1,466


$
1,129


44
%


WW net shipping costs

$
456


$
489


$
558


$
935


$
668


47
%


WW net shipping costs — % of WW net sales


4.6
%


4.9
%


5.1
%


5.4
%


5.1
%

N/A

































Employees (full-time and part-time; excludes contractors & temporary personnel)


37,900



43,200



51,300



56,200



65,600


73
%
































(1) Average Total Assets minus Current Liabilities (excluding current portion of Long Term Debt) over five quarter ends.


(2) TTM Free Cash Flow divided by Invested Capital.


(3) Represents cost of sales, fulfillment, marketing, technology and content, and general and administrative operating expenses, excluding stock-based compensation.



Amazon.com, Inc.
Certain Definitions
Customer Accounts
  • References to customers mean customer accounts, which are unique e-mail addresses, established either when a customer places an order or when a customer orders from other sellers on our websites. Customer accounts exclude certain customers, including customers associated with certain of our acquisitions, Amazon Enterprise Solutions program customers, Amazon.com Payments customers, Amazon Web Services customers, and the customers of select companies with whom we have a technology alliance or marketing and promotional relationship. Customers are considered active when they have placed an order during the preceding twelve-month period.
Seller Accounts
  • References to sellers means seller accounts, which are established when a seller receives an order from a customer account. Seller accounts exclude Amazon Enterprise Solutions sellers. Sellers are considered active when they have received an order from a customer during the preceding twelve-month period.
Registered Developers
  • References to registered developers mean cumulative registered developer accounts, which are established when potential developers enroll with Amazon Web Services and receive a developer access key.
Units
  • References to units mean physical and digital units sold (net of returns and cancellations) by us and sellers at Amazon domains worldwide – for example as well as Amazon-owned items sold through non-Amazon domains. Units sold are paid units and do not include units associated with certain acquisitions, rental businesses, web services or advertising businesses, or Amazon gift certificates.


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