J
Justin Herrick
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In the United States, Verizon is the leading carrier when it comes to the size of customers’ bills. According to a survey issued by Cowen and Company to 1,876 customers in Q4 2013, Verizon’s average monthly bill was $148. Sprint and AT&T followed closely with $144 and $141 per month, respectively. In what should be no surprise, T-Mobile was last, a good thing in this race, by averaging $121 per month. The last time this research was done by Cowen, the numbers were higher for each carrier; however, this is because a random sample is being used.
The firm then asked these customers how if they would switch to another carrier. Seventeen percent of Verizon customers said yes while less than sixteen percent of T-Mobile customers said the same. Just eleven percent of AT&T customers said they would also switch. Sprint customers had the largest demand to switch — just over thirty-one percent. These numbers, though, should be taken with a grain of salt since Cowen feels the changes from Q3 2013 was too large of a change.
Source: Cowen and Company
Via: Ars Technica
Come comment on this article: Verizon’s bill size leads all carriers, T-Mobile appropriately the cheapest
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