Help & Support service

[Alan C]

Since installing SP2 to Win2k3 Server, I cannot access Help & Support. The
error message says the service is not running, and should be manually
started. I have run services.msc and looked for a service named Help... but
cannot find it, no services with this name (or similar) is listed.

Any ideas? Please.

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[Alan C]

Re: Help & Support service

Sorry Guys, after posting I found kb937231 which informed me that this is a
known (i.e. MS pork-up) error, and gave me a workaround.

I had to search for 'netsvcs' 'cos the phrase 'help and support' returned
nothing.

Anyway, problem solved.

"Alan C" <nospam@noisp.com> wrote in message
news:u9qxfVnwHHA.2068@TK2MSFTNGP06.phx.gbl...
> Since installing SP2 to Win2k3 Server, I cannot access Help & Support. The
> error message says the service is not running, and should be manually
> started. I have run services.msc and looked for a service named Help...
> but cannot find it, no services with this name (or similar) is listed.
>
> Any ideas? Please.
>
> --
> -------------------------------------------------------------------------------
> This message has been checked for all known viruses.
>
> The information contained in this e-mail and any attachments is
> confidential and may be the subject of legal, professional or other
> privilege. It is intended for the named addressee only and may not be
> disclosed to any other parties without the prior permission of the
> originator.
>
>
>

 

[Robert L [MVP - Networking]]

Re: Help & Support service

Thank you for the update.

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
"Alan C" <nospam@noisp.com> wrote in message news:OVDzUvnwHHA.4140@TK2MSFTNGP04.phx.gbl...
Sorry Guys, after posting I found kb937231 which informed me that this is a
known (i.e. MS pork-up) error, and gave me a workaround.

I had to search for 'netsvcs' 'cos the phrase 'help and support' returned
nothing.

Anyway, problem solved.

"Alan C" <nospam@noisp.com> wrote in message
news:u9qxfVnwHHA.2068@TK2MSFTNGP06.phx.gbl...
> Since installing SP2 to Win2k3 Server, I cannot access Help & Support. The
> error message says the service is not running, and should be manually
> started. I have run services.msc and looked for a service named Help...
> but cannot find it, no services with this name (or similar) is listed.
>
> Any ideas? Please.
>
> --
> -------------------------------------------------------------------------------
> This message has been checked for all known viruses.
>
> The information contained in this e-mail and any attachments is
> confidential and may be the subject of legal, professional or other
> privilege. It is intended for the named addressee only and may not be
> disclosed to any other parties without the prior permission of the
> originator.
>
>
>