unauthorized windows

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jerrywmauldin

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my girlfriend just discovered that the used computer she bought has an
unauthorized version of winows on it. At least it is not the one that came
with the computer. She discovered this because many games and othre programs
give her a message that says the windows is not the right one. How can she
fix this so that her computer will work with ease? Should she do a system
restore or should she uninstall the operating system? Then is it okay to
install a new operating system when the problematic one is uninstalled?
Thanks,
 
Re: unauthorized windows

I would guess that you are in the wrong group and you aren't dealing with a
64-bit os. May I suggest you post in a group for either the version of
Windows you have or the one you want to install. Windows is not the right
one, is not helpful for anyone to help, so I suggest before you post to the
next group you get the exact message and what OS you currently have
installed.

"jerrywmauldin" <jerrywmauldin@discussions.microsoft.com> wrote in message
news:3594517D-FE48-4FE3-B076-7D8B3E49D0B3@microsoft.com...
> my girlfriend just discovered that the used computer she bought has an
> unauthorized version of winows on it. At least it is not the one that came
> with the computer. She discovered this because many games and othre
> programs
> give her a message that says the windows is not the right one. How can she
> fix this so that her computer will work with ease? Should she do a system
> restore or should she uninstall the operating system? Then is it okay to
> install a new operating system when the problematic one is uninstalled?
> Thanks,
 
Re: unauthorized windows

If you want to see if the copy of Windows you have is legitimate, the
simplest way is to go to http://www.microsoft.com/genuine/ and click on the
Validate Windows button. If you discover that the copy is not valid (quite
likely, I fear), then you'll be offered some choices for how to deal with
it. Ultimately, you'll need to buy a copy of Windows to replace it. Once you
have, you'll need to install that new copy. There are choices for retaining
all your settings and installation of other software, but I honestly think
you'd be well advised to do a fresh, clean, install instead. You have no way
of knowing what else might be on that computer that you don't want there.

--
Charlie.
http://msmvps.com/xperts64
http://mvp.support.microsoft.com/profile/charlie.russel


"jerrywmauldin" <jerrywmauldin@discussions.microsoft.com> wrote in message
news:3594517D-FE48-4FE3-B076-7D8B3E49D0B3@microsoft.com...
> my girlfriend just discovered that the used computer she bought has an
> unauthorized version of winows on it. At least it is not the one that came
> with the computer. She discovered this because many games and othre
> programs
> give her a message that says the windows is not the right one. How can she
> fix this so that her computer will work with ease? Should she do a system
> restore or should she uninstall the operating system? Then is it okay to
> install a new operating system when the problematic one is uninstalled?
> Thanks,
 
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