Time Warner Cable vows to stop behaving like Time Warner Cable

  • Thread starter Thread starter Brad Reed
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Brad Reed

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For a long time, big cable companies like Comcast and Time Warner Cable have had infamously bad customer service and yet it hasn't hurt them because they've often had regional monopolies when it comes to delivering broadband services. That said, the recent backlash against Big Cable that culminated in the American government moving to block the proposed Comcast-Time Warner Cable merger has gotten cable companies to rethink the way they deal with their customers, as a new initiative from Time Warner Cable shows.

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Via BRG - Boy Genius Report
 

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