reconnection takes long - black screen or old screen

  • Thread starter Thread starter David
  • Start date Start date
D

David

Guest
Hi,

we're a small company with 2 locations.
Site 1:
- DC and a TS
- TS: Xeon 3Ghz - 1GB - 3x SATA 250GB RAID5 (HW)
- Internet connection: 20Mb down / 512k up (cable)
- Fortigate F50 firewall

Site 2:
- DC
- Internet connection : 1Mb down / 1Mb up (SDSL)
- Sonicwall TZ-170 firewall

IPsec connection between site 1 & 2

Approx 4 users at site 2 conccurently logon to the TS in site 1 to use
Office and a few custom applications.

Users are complaining of 2 things mostly:
- The response is slow (I think the server should do fine for 4 users, and
RDP uses about 32-64kb / active connection so upload from site 1 should be
fine too)
- Browsing the web happens on their local computers, but after a few
minutes, when they found what they were looking for on the web, they click
on the taskbar item of remote desktop. Sometimes it shows their active
session immediately, but most of the time, they see a black screen (or a TS
desktop from an hour or so ago, which doesn't respond to anything) and a
minute or so later they see their TS desktop again. Very annoying...

Someone here who can help me with this? I've searched google but didn't find
anything like this.


thank you
David
 
RE: reconnection takes long - black screen or old screen

David,

Did you find a solution to this problem? I have a very similar setup and am
experiencing the same things.

"David" wrote:

> Hi,
>
> we're a small company with 2 locations.
> Site 1:
> - DC and a TS
> - TS: Xeon 3Ghz - 1GB - 3x SATA 250GB RAID5 (HW)
> - Internet connection: 20Mb down / 512k up (cable)
> - Fortigate F50 firewall
>
> Site 2:
> - DC
> - Internet connection : 1Mb down / 1Mb up (SDSL)
> - Sonicwall TZ-170 firewall
>
> IPsec connection between site 1 & 2
>
> Approx 4 users at site 2 conccurently logon to the TS in site 1 to use
> Office and a few custom applications.
>
> Users are complaining of 2 things mostly:
> - The response is slow (I think the server should do fine for 4 users, and
> RDP uses about 32-64kb / active connection so upload from site 1 should be
> fine too)
> - Browsing the web happens on their local computers, but after a few
> minutes, when they found what they were looking for on the web, they click
> on the taskbar item of remote desktop. Sometimes it shows their active
> session immediately, but most of the time, they see a black screen (or a TS
> desktop from an hour or so ago, which doesn't respond to anything) and a
> minute or so later they see their TS desktop again. Very annoying...
>
> Someone here who can help me with this? I've searched google but didn't find
> anything like this.
>
>
> thank you
> David
>
>
>
 
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