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Brad Reed
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In case you haven't noticed, Comcast is intensely disliked by many of its customers. While Comcast has rightly noted that customer satisfaction ratings for Internet service providers everywhere are less than stellar, it's still the case that Comcast typically performs even worse in customer satisfaction surveys compared to rivals like Charter, Cox and Verizon FiOS. Ars Technica recently took a dive into the Federal Communications Commissions' database of complaints about Internet service providers and found that Comcast generated more complaints to the FCC from customers than all complaints about AT&T, Verizon and Time Warner Cable put together.
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Via BRG - Boy Genius Report