Windows 2000 Pro Troubleshooting

[paul]

I sent a couple of older IBM Thinkpad laptops out to some customers in the
field. Both had Windows 2000 installed. Before I shipped them out, I
downloaded current Norton antivirus signatures and also checked the Windows
Update site to ensure both systems were up to date. I get a call today that
one of the users is receiving a message to insert the Windows 2000 CD. I
didn't send that with her. Anyone know how I can disable this or correct it
without having to interact with her? Would a generic Windows 2000 Pro CD
work? Any suggestions would be helpful.

 

[Meinolf Weber]

Re: Windows 2000 Pro Troubleshooting

Hello Paul,

Normally it only asks for the cd if something will be installed additional.
What do you mean with Generic cd? The easiest part will be if you copy the
i386 from the installation disk to the harddisk from the laptop. Then if
something will be installed additional you can point to that folder for the
install files.

Best regards

Meinolf Weber
Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights.

> I sent a couple of older IBM Thinkpad laptops out to some customers in
> the field. Both had Windows 2000 installed. Before I shipped them out,
> I downloaded current Norton antivirus signatures and also checked the
> Windows Update site to ensure both systems were up to date. I get a
> call today that one of the users is receiving a message to insert the
> Windows 2000 CD. I didn't send that with her. Anyone know how I can
> disable this or correct it without having to interact with her? Would
> a generic Windows 2000 Pro CD work? Any suggestions would be helpful.
>