TS Session staying active

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MikeL

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Is there a way to keep a session in TS active when you are away from your
computer?

We have set idol session to disconnect after 1 hour of inactivity, but we
have users who's sessions stay active hours after they have gone home.

Do any of you know how this is possible? Is there 3rd party software?


Thanks.
 
Re: TS Session staying active

I get the impression you need to discuss this with your administrators or
whoever is the equivalent of administrators. They will know the answer to
the question of why some user's sessions stay active hours after they have
gone home. I suspect that if they wanted to allow you more time they could.

I don't know for sure, but I suspect it is very easy for a Windows programer
to do what you are asking. I would not however want to assist someone to
violate an owner's intent, and the administrators are of course agents of
the owners.


"MikeL" <MikeL@discussions.microsoft.com> wrote in message
news:B9896D41-6E6E-46A2-A316-9EF152D46CF5@microsoft.com...
> Is there a way to keep a session in TS active when you are away from your
> computer?
>
> We have set idol session to disconnect after 1 hour of inactivity, but we
> have users who's sessions stay active hours after they have gone home.
>
> Do any of you know how this is possible? Is there 3rd party software?
>
>
> Thanks.
 
Re: TS Session staying active

Hi,

Which Server OS are you using 2003, 2000?

Make sure you enable TS Keepalives on the server. For
2003 this is accomplished via Group Policy setting whereas
2000 requires a registry addition.

When looking at Terminal Services Manager (tsadmin.exe) does
their Idle Time column show as a dot, or does it have a time listed?
Make sure you refresh the display in order to get accurate
information.

Where did you set your Idle timeout and Session disconnect/end
options, and what *exactly* did you set them to?

-TP

MikeL wrote:
> Is there a way to keep a session in TS active when you are away from
> your computer?
>
> We have set idol session to disconnect after 1 hour of inactivity,
> but we have users who's sessions stay active hours after they have
> gone home.
>
> Do any of you know how this is possible? Is there 3rd party software?
>
>
> Thanks.
 
Re: TS Session staying active

We are using 2003, and in TSManager there time stays as the dash or dot.

We set the idol time out in AD.


"TP" wrote:

> Hi,
>
> Which Server OS are you using 2003, 2000?
>
> Make sure you enable TS Keepalives on the server. For
> 2003 this is accomplished via Group Policy setting whereas
> 2000 requires a registry addition.
>
> When looking at Terminal Services Manager (tsadmin.exe) does
> their Idle Time column show as a dot, or does it have a time listed?
> Make sure you refresh the display in order to get accurate
> information.
>
> Where did you set your Idle timeout and Session disconnect/end
> options, and what *exactly* did you set them to?
>
> -TP
>
> MikeL wrote:
> > Is there a way to keep a session in TS active when you are away from
> > your computer?
> >
> > We have set idol session to disconnect after 1 hour of inactivity,
> > but we have users who's sessions stay active hours after they have
> > gone home.
> >
> > Do any of you know how this is possible? Is there 3rd party software?
> >
> >
> > Thanks.

>
 
Re: TS Session staying active

What is the OS on the client workstation and what is the
client software (type and version) being used to connect to
the server?

When this occurs again, right-click on one of the users
who should not be Active and choose Status. Are the
Frames increasing over time?

Have you tried Remote Controlling one of these sessions
in order to see if there is any "real" activity?

When you physically visit one of these workstations during
this time what do you see happening?

-TP

MikeL wrote:
> We are using 2003, and in TSManager there time stays as the dash or
> dot.
>
> We set the idol time out in AD.
>
 
Re: TS Session staying active

Our users are all on XP Pro (with all of the latest service packs and
updates). They are all using Remote Desktop Connections v5.1.2600.2180
(mstsc.exe) to connect to our Terminal servers.

I have looked at the sessions when they are supposed to be idle and there is
no new frames coming in. There is also no new activity when I connect to
these sessions when the account is idle.



"TP" wrote:

> What is the OS on the client workstation and what is the
> client software (type and version) being used to connect to
> the server?
>
> When this occurs again, right-click on one of the users
> who should not be Active and choose Status. Are the
> Frames increasing over time?
>
> Have you tried Remote Controlling one of these sessions
> in order to see if there is any "real" activity?
>
> When you physically visit one of these workstations during
> this time what do you see happening?
>
> -TP
>
> MikeL wrote:
> > We are using 2003, and in TSManager there time stays as the dash or
> > dot.
> >
> > We set the idol time out in AD.
> >

>
 
Re: TS Session staying active

Strange.

Do you have refresh set to Manual in Terminal Services Manager?
This will not affect the actual Idle time/Disconnect mechanism but
can affect the display.

Has the server always acted this way? Do you see it working
correctly (in regards to Idle Time incrementing) at least some
of the time?

Did you enable TS Keepalives via Group Policy like I mentioned
before?

Also, I would recommend running the matching version of the
Remote Desktop Client on the workstations. This is not necessary
to make the Idle Time function but is a good general idea. The
install for it is located here on your 2003 server:

C:\WINDOWS\system32\clients\tsclient\win32\msrdpcli.msi

For reference sake, what is the exact version of 2003 including
service pack, if any, that you are using? Please don't forget to
mention if it is R2, standard, enterprise, x64, etc. Was this an
upgrade install over an existing Server 2000? Did you use an
OEM (or one you made) unattended install?

Thanks.

-TP

MikeL wrote:
> Our users are all on XP Pro (with all of the latest service packs and
> updates). They are all using Remote Desktop Connections v5.1.2600.2180
> (mstsc.exe) to connect to our Terminal servers.
>
> I have looked at the sessions when they are supposed to be idle and
> there is no new frames coming in. There is also no new activity when
> I connect to these sessions when the account is idle.
 
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