Profile cannot be loaded

  • Thread starter Thread starter abckid
  • Start date Start date
A

abckid

Guest
Hi,

We have Win2K3 Domain. We have a local Win2K3 DC at our site. We have
several Windows 2000 professional users.

To say, some of the users get the errors stated below when they login
initally every morning ! When they restart their PC after getting this error
and try to login, there is no problem. Even after one successful logon, they
shutdown their PC and start and can successfully logon. The error they get is

######################
Event Type: Error
Event Source: Userenv
Event Category: None
Event ID: 1000
Date: 9/4/2007
Time: 8:32:10 AM
User: NT AUTHORITY\SYSTEM
Computer: ABC
Description:
Windows cannot log you on because the profile cannot be loaded. Contact your
network administrator.

DETAIL - The system cannot find the file specified.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
##############

On checking problems related to such errors there is lot of possibilities.
Like a links from www.eventid.net -
1) http://www.eventid.net/display.asp?eventid=1000&source=userenv
2)
http://www.eventid.net/display.asp?eventid=1000&eventno=1319&source=Userenv&phase=1

I guess something with the network or with the userprofiles. I tried to
delete the UsrClass.dat at location - "C:\Documents and Settings\Current
User\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat" and
login again. But no success.

I cannot find where exactly is the problem. Please suggest.

Thanks,

abckid.
 
Re: Profile cannot be loaded

Hello abckid,

For event id 1000 are so many options, did you have any other errors? Did
you check that your DNS configuration is correct, only your own internal
DNS configured and no external?

Best regards

Meinolf Weber
Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights.

> Hi,
>
> We have Win2K3 Domain. We have a local Win2K3 DC at our site. We have
> several Windows 2000 professional users.
>
> To say, some of the users get the errors stated below when they login
> initally every morning ! When they restart their PC after getting this
> error and try to login, there is no problem. Even after one successful
> logon, they shutdown their PC and start and can successfully logon.
> The error they get is
>
> ######################
> Event Type: Error
> Event Source: Userenv
> Event Category: None
> Event ID: 1000
> Date: 9/4/2007
> Time: 8:32:10 AM
> User: NT AUTHORITY\SYSTEM
> Computer: ABC
> Description:
> Windows cannot log you on because the profile cannot be loaded.
> Contact your
> network administrator.
> DETAIL - The system cannot find the file specified.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp. ##############
>
> On checking problems related to such errors there is lot of
> possibilities.
> Like a links from www.eventid.net -
> 1) http://www.eventid.net/display.asp?eventid=1000&source=userenv
> 2)
> http://www.eventid.net/display.asp?eventid=1000&eventno=1319&source=Us
> erenv&phase=1
> I guess something with the network or with the userprofiles. I tried
> to delete the UsrClass.dat at location - "C:\Documents and
> Settings\Current User\Local Settings\Application
> Data\Microsoft\Windows\UsrClass.dat" and login again. But no success.
>
> I cannot find where exactly is the problem. Please suggest.
>
> Thanks,
>
> abckid.
>
 
Re: Profile cannot be loaded

Hi,

Thanks for reply,

I did check the DNS settings on the clients having this problem. There was a
problem with our site DNS but its now rectified.

Out of few people facing this problem, one of them was having incorrect dns
suffix, which i did changed and there was no problem today morning. Also
other user in which i did not do any changes, had no problems today!!!

Lets see if there is if get the same error on the next day morning.

Thanks again.

abc

"Meinolf Weber" wrote:

> Hello abckid,
>
> For event id 1000 are so many options, did you have any other errors? Did
> you check that your DNS configuration is correct, only your own internal
> DNS configured and no external?
>
> Best regards
>
> Meinolf Weber
> Disclaimer: This posting is provided "AS IS" with no warranties, and confers
> no rights.
>
> > Hi,
> >
> > We have Win2K3 Domain. We have a local Win2K3 DC at our site. We have
> > several Windows 2000 professional users.
> >
> > To say, some of the users get the errors stated below when they login
> > initally every morning ! When they restart their PC after getting this
> > error and try to login, there is no problem. Even after one successful
> > logon, they shutdown their PC and start and can successfully logon.
> > The error they get is
> >
> > ######################
> > Event Type: Error
> > Event Source: Userenv
> > Event Category: None
> > Event ID: 1000
> > Date: 9/4/2007
> > Time: 8:32:10 AM
> > User: NT AUTHORITY\SYSTEM
> > Computer: ABC
> > Description:
> > Windows cannot log you on because the profile cannot be loaded.
> > Contact your
> > network administrator.
> > DETAIL - The system cannot find the file specified.
> >
> > For more information, see Help and Support Center at
> > http://go.microsoft.com/fwlink/events.asp. ##############
> >
> > On checking problems related to such errors there is lot of
> > possibilities.
> > Like a links from www.eventid.net -
> > 1) http://www.eventid.net/display.asp?eventid=1000&source=userenv
> > 2)
> > http://www.eventid.net/display.asp?eventid=1000&eventno=1319&source=Us
> > erenv&phase=1
> > I guess something with the network or with the userprofiles. I tried
> > to delete the UsrClass.dat at location - "C:\Documents and
> > Settings\Current User\Local Settings\Application
> > Data\Microsoft\Windows\UsrClass.dat" and login again. But no success.
> >
> > I cannot find where exactly is the problem. Please suggest.
> >
> > Thanks,
> >
> > abckid.
> >

>
>
>
 
Re: Profile cannot be loaded

On Sep 5, 7:22 am, abckid <abc...@discussions.microsoft.com> wrote:
> Hi,
>
> We have Win2K3 Domain. We have a local Win2K3 DC at our site. We have
> several Windows 2000 professional users.
>
> To say, some of the users get the errors stated below when they login
> initally every morning ! When they restart their PC after getting this error
> and try to login, there is no problem. Even after one successful logon, they
> shutdown their PC and start and can successfully logon. The error they get is
>
> ######################EventType: ErrorEventSource: UserenvEventCategory: NoneEventID: 1000
> Date: 9/4/2007
> Time: 8:32:10 AM
> User: NT AUTHORITY\SYSTEM
> Computer: ABC
> Description:
> Windows cannot log you on because the profile cannot be loaded. Contact your
> network administrator.
>
> DETAIL - The system cannot find the file specified.
>
> For more information, see Help and Support Center athttp://go.microsoft.com/fwlink/events.asp.
> ##############
>
> On checking problems related to such errors there is lot of possibilities.
> Like a links fromwww.eventid.net-
> 1)http://www.eventid.net/display.asp?eventid=1000&source=userenv
> 2)http://www.eventid.net/display.asp?eventid=1000&eventno=1319&source=U...
>
> I guess something with the network or with the userprofiles. I tried to
> delete the UsrClass.dat at location - "C:\Documents and Settings\Current
> User\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat" and
> login again. But no success.
>
> I cannot find where exactly is the problem. Please suggest.
>
> Thanks,
>
> abckid.


The correct EventID.Net link for this particular event is:
http://www.eventid.net/display.asp?eventid=1000&eventno=1415&source=Userenv&phase=1.
Even so, only the comments for the "The system cannot find the file
specified" error would be relevant. Did you verify if the Default User
folder, in the Documents and Settings does exist?
 
Re: Profile cannot be loaded

Hi,

Thanks for the link.

The problem does not exist now. The Default User profile does exist in the
Documentes and settings. May be it was corrupted or there was most likely DNS
problem. But the problem does not exist now.

But it happens sometimes when user login, a new profile is created. Like if
it is abc.domain then abc.domain.000 is created.

Thanks for the post.

abc

"AGrigorof" wrote:

> On Sep 5, 7:22 am, abckid <abc...@discussions.microsoft.com> wrote:
> > Hi,
> >
> > We have Win2K3 Domain. We have a local Win2K3 DC at our site. We have
> > several Windows 2000 professional users.
> >
> > To say, some of the users get the errors stated below when they login
> > initally every morning ! When they restart their PC after getting this error
> > and try to login, there is no problem. Even after one successful logon, they
> > shutdown their PC and start and can successfully logon. The error they get is
> >
> > ######################EventType: ErrorEventSource: UserenvEventCategory: NoneEventID: 1000
> > Date: 9/4/2007
> > Time: 8:32:10 AM
> > User: NT AUTHORITY\SYSTEM
> > Computer: ABC
> > Description:
> > Windows cannot log you on because the profile cannot be loaded. Contact your
> > network administrator.
> >
> > DETAIL - The system cannot find the file specified.
> >
> > For more information, see Help and Support Center athttp://go.microsoft.com/fwlink/events.asp.
> > ##############
> >
> > On checking problems related to such errors there is lot of possibilities.
> > Like a links fromwww.eventid.net-
> > 1)http://www.eventid.net/display.asp?eventid=1000&source=userenv
> > 2)http://www.eventid.net/display.asp?eventid=1000&eventno=1319&source=U...
> >
> > I guess something with the network or with the userprofiles. I tried to
> > delete the UsrClass.dat at location - "C:\Documents and Settings\Current
> > User\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat" and
> > login again. But no success.
> >
> > I cannot find where exactly is the problem. Please suggest.
> >
> > Thanks,
> >
> > abckid.

>
> The correct EventID.Net link for this particular event is:
> http://www.eventid.net/display.asp?eventid=1000&eventno=1415&source=Userenv&phase=1.
> Even so, only the comments for the "The system cannot find the file
> specified" error would be relevant. Did you verify if the Default User
> folder, in the Documents and Settings does exist?
>
>
>
>
 
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