Re: Can't Access Web Page
Thanks for the feedback. That was good info.
I doubt that it's an OS issue, but if you think it is, you can do a scan of the
system's files (SFC /scannow) then if still no joy, a repair install. Here's
info on these procedures:
Description of the Windows 2000 System File Checker (Sfc.exe)
http://support.microsoft.com/default.aspx?scid=kb;en-us;222471
How to perform an in-place upgrade of Windows 2000
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q292175
Before attempting these repairs, I'd first suggest verifying that the URL you're
using is correct. I'm suspicious about the character after "f". A number 1 is
correct, but if it's a lowercase L, i.e. l, it's not. Both would look very
similar as shown below:
www.itv-f1.com Using the number 1
www.itv-fl.com Using the lowercase L = l
If the URL is correct, open a command prompt window and enter this command:
ping
www.itv-f1.com
You should get 4 packet replies.
If not, try disabling your antivirus utility. Norton is known to block some or
all internet connections.
If still no joy, be sure that your OS is up-to-date with the latest Service Pack
(SP4), the Roll-up update for SP4, and all other hotfixes.
You didn't mention the version of IE being used. Windows 2000 comes with version
5.01. You should be running IE6 SP1 and have it up-to-date with all the latest
hotfixes and security patches.
Here's some info on the above items:
How to obtain the latest Windows 2000 service pack
http://support.microsoft.com/kb/260910/
Update Rollup 1 for Windows 2000 SP4 and known issues
http://support.microsoft.com/kb/891861
Download Internet Explorer 6 Service Pack 1
http://www.microsoft.com/windows/ie/ie6/downloads/critical/ie6sp1/default.mspx
The above link also contains info about ordering the CD in lieu of downloading
the file.
If your system is already up-to-date with all of the above, then you can proceed
with the System File Checker and/or the repair install of the OS. Be sure that
your installation CD is up to the same SP level as the installed OS, if not
you'll have create a slipstreamed copy before proceeding.
Good luck!
"Millsy 22" <Millsy22@discussions.microsoft.com> wrote in message
news:5A591D20-74C2-4ECD-8B0A-9DDFEC422715@microsoft.com...
> Hi David,
>
> Sorry, I don't post often so wasn't thinking of what I should have passed on.
>
> I basically searched for any sort of blocked sites (no sites are
> restricted), cleared all the temp Internet files (all temp files), flushed
> the DNS, I didn't see anything in the hosts file (or imhosts file), I tried
> setting all security setting to low or off, enabled all cookies etc., turned
> off firewall. I am not an computer expert but I can not think of what else to
> do.
>
> This just got this laptop but it is not new (IBM P3 900). It was purchased
> from my employer as used and came with Windows 2000 Professional installed.
> Since I work for the gov't the computer was wiped entirely clean of
> everything except windows.
>
> The first thing I installed was a wireless adapter for my home Network and
> even before I installed an antivirus, I could not connect to ITV. I know
> there is no problem with my internet connection or the website, as I can
> connect to ITV sitting at my desktop (Win XP) while l also trying from from
> laptop and the laptop will not connect. I don't get any failure message it
> just continually attempts to connect.
>
> I use Firefox and IE and both do the same thing and that's why I suspect it
> is a Windows setting I am missing and not an IE setting.
>
> I am finding it very frustrating, so anything you could offer would be
> appreciated.
>
> Millsy
>
> "David Webb" wrote:
>
> > Did you check the Hosts file?
> >
> > Did you purge the DNS cache?
> >
> > Your original post clearly stated the problem, but you didn't list what
steps
> > you've already taken with negative results. .
> >
> > "Millsy 22" <Millsy22@discussions.microsoft.com> wrote in message
> > news:403BB029-6259-494F-8AB0-3EE38B06AA24@microsoft.com...
> > > Hi David,
> > >
> > > I had actually already tried that and there are no sites in my restricted
> > > sites list.
> > >
> > > I use both IE and Firefox and neither is able to access ITV.com.
> > >
> > > I'm sure I am just missing something basic and so simple but I can not
> > > figure it out. Anyone's help would be greatly appreciated.
> > >
> > > Millsy
> > >
> > > "David Webb" wrote:
> > >
> > > > Correction in line.
> > > >
> > > > "David Webb" <dwebb211@earthling.net> wrote in message
> > > > news:er2BuEH8HHA.396@TK2MSFTNGP06.phx.gbl...
> > > > > I've found these two tweaks to work in this case. Try purging the TIF
file
> > > > cache
> > > > > and flushing the DNS client resolver cache.
> > > > >
> > > > > Here's how to purge the cache manually:
> > > > >
> > > > > From the IE menu, click on Tools > Internet Options. In the General
tab
> > click
> > > > on
> > > > > the Delete Files in the Temporary Internet files section. You'll be
> > presented
> > > > > with an option to delete the offline content as well...that helps
also.
> > > > Another
> > > > > setting to tweak is the amount of disk space allocated to the cache.
Click
> > on
> > > > > the Settings button and change the disk space to 50 MB.
> > > > >
> > > > > If you want to have this done automatically and your surfing habits
are
> > such
> > > > > that you do not need to reuse the existing files in the TIF folders,
you
> > can
> > > > > configure IE to purge the files whenever IE is closed. To implement
this
> > > > > feature, click on Tools>Internet Options>Advanced [tab]. Scroll down
the
> > > > > Settings to the Security section and enable "Empty Temporary Internet
> > Files
> > > > > folder when browser is closed".
> > > > >
> > > > > Enabling this setting does not affect cookies nor does it delete the
> > offline
> > > > > content.
> > > > >
> > > > >
> > > > > To flush and reset a client resolver cache using the ipconfig command
> > > > >
> > > > > 1.
> > > > > Open Command Prompt window.
> > > > >
> > > > > 2.
> > > > > Type: ipconfig /flushdns
> > > > >
> > > > >
> > > > > If still no joy, check the contents of your Retracted sites and Hosts
> > file.
> > > > The
> > > >
> > > > That should read. "Restricted sites". Sorry, I shouldn't rely on my
> > spellchecker
> > > > without my contact lenses in place.
> > > >
> > > > > Hosts file is text file located in C:\WINNT\SYSTEM32\DRIVERS\etc
folder.
> > Open
> > > > it
> > > > > with Notepad.
> > > > >
> > > > > "Millsy 22" <Millsy22@discussions.microsoft.com> wrote in message
> > > > > news
FF822CA-E105-4ABA-B46A-8187AC31E0E2@microsoft.com...
> > > > > > Hi Meinolf,
> > > > > >
> > > > > > They are both at home and run on the same wireless connection. The
only
> > > > > > difference is the two operating systems.
> > > > > >
> > > > > > Thanks
> > > > > >
> > > > > > "Meinolf Weber" wrote:
> > > > > >
> > > > > > > Hello Millsy,
> > > > > > >
> > > > > > > I have no problems with accessing it. You talk about the XP at
home so
> > > > where
> > > > > > > is the 2000 machine standing?
> > > > > > >
> > > > > > > Best regards
> > > > > > >
> > > > > > > Meinolf Weber
> > > > > > > Disclaimer: This posting is provided "AS IS" with no warranties,
and
> > > > confers
> > > > > > > no rights.
> > > > > > >
> > > > > > > > I am having problems accessing a certain webpage my laptop with
> > > > > > > > Windows 2000. The page in question is www.itv-f1.com
> > > > > > > >
> > > > > > > > From the desktop in my home (Win XP) I have no problem
accessing it
> > > > > > > > but I can not connect from my laptop (Win 2000). I have checked
> > > > > > > > everything I can think of to allow it but still nothing.
Obviously I
> > > > > > > > am missing something.
> > > > > > > >
> > > > > > > > Any help would be greatly appreciated.
> > > > > > > >
> > > > > > >
> > > > > > >
> > > > > > >
> > > > >
> > > > >
> > > >
> > > >
> > > >
> >
> >
> >
)