Slow RDP from Vista to 2k3 SP2 R2 x64

[Brian]

I have a Windows Vista desktop. I RDP into many servers 2000, 2003 x32 and
x64. I have one server 2003 SP2 R2 Enterprise Edition x64 build
3790.srv03_sp2_rtm.070216-1710, when I or anyone RDP's into this server from
a Vista computer the session is very slow. The screen refreshes fine, but a
mouse click takes several seconds to reatct.

I've found that if I run a "netsh interface tcp set global
autotuninglevel=disabled" command on my Vista box the RDP session works fine.
RDP from XP is also fine.

I don't know why this is the only server I'm having problems with. I have
one other 2003 SP2 R2 Enterprise x64 server and its build number is
3790.srv03_sp2_gdr.070321-2337.

Does anyone know what the different build numbers mean. It seems like the
problem server has an old build number??? Is there a way to upgrade to a
newer build?

 

[Munindra Das [MSFT]]

Re: Slow RDP from Vista to 2k3 SP2 R2 x64

Hi Brian,
Sorry to hear about the slow connection to one of your TS servers!

As for the differnece of the builds on the two machines, the
3790.srv03_sp2_gdr.070321-2337 one has a kernel security update (GDR)
installed on March 21st. Hence the new build number. The
3790.srv03_sp2_rtm.070216-1710 is missing updates. Please try installing
available updates on the machine and see if that impoves the performance.

If updating does not work, can you provide us information like netmon log,
event log, etc to help us debug your issue?

Thanks,
Munindra

--
This posting is provided "AS IS" with no warranties, and confers no rights.
"Brian" <Brian@discussions.microsoft.com> wrote in message
news:CE0A8FEA-A8C4-4B32-9467-1DC3F7393C24@microsoft.com...
>I have a Windows Vista desktop. I RDP into many servers 2000, 2003 x32 and
> x64. I have one server 2003 SP2 R2 Enterprise Edition x64 build
> 3790.srv03_sp2_rtm.070216-1710, when I or anyone RDP's into this server
> from
> a Vista computer the session is very slow. The screen refreshes fine, but
> a
> mouse click takes several seconds to reatct.
>
> I've found that if I run a "netsh interface tcp set global
> autotuninglevel=disabled" command on my Vista box the RDP session works
> fine.
> RDP from XP is also fine.
>
> I don't know why this is the only server I'm having problems with. I have
> one other 2003 SP2 R2 Enterprise x64 server and its build number is
> 3790.srv03_sp2_gdr.070321-2337.
>
> Does anyone know what the different build numbers mean. It seems like the
> problem server has an old build number??? Is there a way to upgrade to a
> newer build?
>

 

[BrettB]

RE: Slow RDP from Vista to 2k3 SP2 R2 x64

I'm having the same issue connecting to a freshly installed Windows Server
2003 R2 (32 bit) server after installing SP2 from microsofts site. I've
reinstalled a second time, and the issues pops up immediately after the SP2
install.

When connecting from a vista worksation to the server via RDP, mouse clicks
take about 5 seconds to run on the server. The keyboard functionality
however responds like you'd expect. So I can click something, wait 5
seconds, then click somewhere else. It's very annoying.

Connecting to the same server from XP or another W2k3 box works fine.

I have other W2k3 boxes with SP2, but all of them we're originally installed
with SP1, then upgraded to SP2. They work fine.

Please help!

"Brian" wrote:

> I have a Windows Vista desktop. I RDP into many servers 2000, 2003 x32 and
> x64. I have one server 2003 SP2 R2 Enterprise Edition x64 build
> 3790.srv03_sp2_rtm.070216-1710, when I or anyone RDP's into this server from
> a Vista computer the session is very slow. The screen refreshes fine, but a
> mouse click takes several seconds to reatct.
>
> I've found that if I run a "netsh interface tcp set global
> autotuninglevel=disabled" command on my Vista box the RDP session works fine.
> RDP from XP is also fine.
>
> I don't know why this is the only server I'm having problems with. I have
> one other 2003 SP2 R2 Enterprise x64 server and its build number is
> 3790.srv03_sp2_gdr.070321-2337.
>
> Does anyone know what the different build numbers mean. It seems like the
> problem server has an old build number??? Is there a way to upgrade to a
> newer build?
>

 

[BrettB]

RE: Slow RDP from Vista to 2k3 SP2 R2 x64

For what its worth, setting the autotuninglevel=disabled command fixed it for
me. Are there any downsides to having that turned off?

"BrettB" wrote:

> I'm having the same issue connecting to a freshly installed Windows Server
> 2003 R2 (32 bit) server after installing SP2 from microsofts site. I've
> reinstalled a second time, and the issues pops up immediately after the SP2
> install.
>
> When connecting from a vista worksation to the server via RDP, mouse clicks
> take about 5 seconds to run on the server. The keyboard functionality
> however responds like you'd expect. So I can click something, wait 5
> seconds, then click somewhere else. It's very annoying.
>
> Connecting to the same server from XP or another W2k3 box works fine.
>
> I have other W2k3 boxes with SP2, but all of them we're originally installed
> with SP1, then upgraded to SP2. They work fine.
>
> Please help!
>
> "Brian" wrote:
>
> > I have a Windows Vista desktop. I RDP into many servers 2000, 2003 x32 and
> > x64. I have one server 2003 SP2 R2 Enterprise Edition x64 build
> > 3790.srv03_sp2_rtm.070216-1710, when I or anyone RDP's into this server from
> > a Vista computer the session is very slow. The screen refreshes fine, but a
> > mouse click takes several seconds to reatct.
> >
> > I've found that if I run a "netsh interface tcp set global
> > autotuninglevel=disabled" command on my Vista box the RDP session works fine.
> > RDP from XP is also fine.
> >
> > I don't know why this is the only server I'm having problems with. I have
> > one other 2003 SP2 R2 Enterprise x64 server and its build number is
> > 3790.srv03_sp2_gdr.070321-2337.
> >
> > Does anyone know what the different build numbers mean. It seems like the
> > problem server has an old build number??? Is there a way to upgrade to a
> > newer build?
> >