Video clips - Poor quality on Terminal Server 2003

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David G. Hoch

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I'm running a Windows 2003 Server as a Terminal Server. It has plenty of
processing power and RAM, and I've tested it with very few users connected.
When watching streaming video in a Terminal Server session the video and
audio are choppy and really not watchable.

Watching the same video clips on a PC attached to the same network, but not
running a Terminal Server session shows smooth video and audio. Any
thoughts on why the Terminal Server would be having this problem?

Thanks for your help.
--David
 
Re: Video clips - Poor quality on Terminal Server 2003

David, since TS uses bitmap remoting, the quality of streaming video is
compromised. We are continously tring to improve it, but it is unlikely to
become as good as the local case.

--
This posting is provided "AS IS" with no warranties, and confers no rights.
"David G. Hoch" <dhoch@dghtechnologies.com> wrote in message
news:n8LDi.6682$pe7.2873@newsfe12.lga...
> I'm running a Windows 2003 Server as a Terminal Server. It has plenty of
> processing power and RAM, and I've tested it with very few users
> connected. When watching streaming video in a Terminal Server session the
> video and audio are choppy and really not watchable.
>
> Watching the same video clips on a PC attached to the same network, but
> not running a Terminal Server session shows smooth video and audio. Any
> thoughts on why the Terminal Server would be having this problem?
>
> Thanks for your help.
> --David
>
 
Re: Video clips - Poor quality on Terminal Server 2003

Thanks for the information. Are there any solutions to this problem that
others have implemented.
I'm thinking of third party applications, configuration changes, or anything
else that might improve the end-user experience when watching video over a
TS connection?

--David

"Munindra Das [MSFT]" <munind@online.microsoft.com> wrote in message
news:uJUSSfX8HHA.5424@TK2MSFTNGP02.phx.gbl...
> David, since TS uses bitmap remoting, the quality of streaming video is
> compromised. We are continously tring to improve it, but it is unlikely to
> become as good as the local case.
>
> --
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
> "David G. Hoch" <dhoch@dghtechnologies.com> wrote in message
> news:n8LDi.6682$pe7.2873@newsfe12.lga...
>> I'm running a Windows 2003 Server as a Terminal Server. It has plenty of
>> processing power and RAM, and I've tested it with very few users
>> connected. When watching streaming video in a Terminal Server session the
>> video and audio are choppy and really not watchable.
>>
>> Watching the same video clips on a PC attached to the same network, but
>> not running a Terminal Server session shows smooth video and audio. Any
>> thoughts on why the Terminal Server would be having this problem?
>>
>> Thanks for your help.
>> --David
>>
>
 
Re: Video clips - Poor quality on Terminal Server 2003

Does the Video card on the server have any affect on the quality of the
video that is passed along to the thin client session? If I were to upgrade
the server to a video card that as more RAM (the current one has 16MB), is
there any reason to believe the video quality would improve?

--David



"Munindra Das [MSFT]" <munind@online.microsoft.com> wrote in message
news:uJUSSfX8HHA.5424@TK2MSFTNGP02.phx.gbl...
> David, since TS uses bitmap remoting, the quality of streaming video is
> compromised. We are continously tring to improve it, but it is unlikely to
> become as good as the local case.
>
> --
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
> "David G. Hoch" <dhoch@dghtechnologies.com> wrote in message
> news:n8LDi.6682$pe7.2873@newsfe12.lga...
>> I'm running a Windows 2003 Server as a Terminal Server. It has plenty of
>> processing power and RAM, and I've tested it with very few users
>> connected. When watching streaming video in a Terminal Server session the
>> video and audio are choppy and really not watchable.
>>
>> Watching the same video clips on a PC attached to the same network, but
>> not running a Terminal Server session shows smooth video and audio. Any
>> thoughts on why the Terminal Server would be having this problem?
>>
>> Thanks for your help.
>> --David
>>
>
 
Re: Video clips - Poor quality on Terminal Server 2003

No, it has no effect.

-TP

David G. Hoch wrote:
> Does the Video card on the server have any affect on the quality of
> the video that is passed along to the thin client session? If I were
> to upgrade the server to a video card that as more RAM (the current
> one has 16MB), is there any reason to believe the video quality would
> improve?
>
> --David
 
Re: Video clips - Poor quality on Terminal Server 2003

Interestingly (and the reason that I brought it up), is that I support
several Terminal Server 2003 installations, all of which have very powerful
servers (i.e. Server-class hardware with Core2Duo processors, 4GB RAM, SAS
RAID 5 Array, etc.). These Server-class machines all have basic integrated
video cards with 16MB of RAM, and all have problems with video in TS
sessions (regardless of the number of users currently connected). This is
true whether the user is connecting within the building on the LAN, or
across the Internet.

I also have a Terminal Server 2003 box set up in my office for testing.
This test box is a workstation class machine and is very under-powered as
Terminal Servers go. It's a P4, with 1GB of RAM, 5400RPM ATA hard drive,
but it has a workstation-class video card (NVidia GeForce) with 64MB of RAM.
When I connect to my server (via either LAN or WAN) I do not have any
problem viewing videos. On this machine videos are smooth and clear, unlike
the broken-up, jerky video that I see on the other boxes.

Since my box is so much less powerful than the server-class machines, and
the one major difference is the video RAM, I thought that might be the cause
of the better quality on my machine.
Any thoughts on why I have good quality on mine but not elsewhere?

Thanks.
--David



"TP" <tperson.knowspamn@mailandnews.com> wrote in message
news:uJQ0J8H$HHA.5160@TK2MSFTNGP05.phx.gbl...
> No, it has no effect.
>
> -TP
>
> David G. Hoch wrote:
>> Does the Video card on the server have any affect on the quality of
>> the video that is passed along to the thin client session? If I were
>> to upgrade the server to a video card that as more RAM (the current
>> one has 16MB), is there any reason to believe the video quality would
>> improve? --David
 
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