A day later, some Comcast phone customers still don’t have service

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Chris Mills

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Yesterday, a nationwide outage affected Comcast phone customers, impacting service for customers in Denver, Atlanta, New York, San Francisco, Chicago,, Portland, Houston, Philadelphia, and Seattle. Although Comcast says that service has mostly been restored, a quick peek at social media shows that hundreds of businesses -- including urgent care centers, legal practices, and schools -- still don't have phone service.

"We experienced a service interruption today with our Comcast Business Voice and VoiceEdge Select services and we apologize," Comcast said in a statement yesterday. "Our engineers began working to address the issue immediately and services have been restored for most of our customers. We recognize that some customers are still impacted and we expect the issue to be fully resolved shortly. We have every resource focused on getting everyone back online and apologize again to the customers who were affected."

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A day later, some Comcast phone customers still don’t have service originally appeared on BGR.com on Thu, 7 Jun 2018 at 14:20:29 EDT. Please see our terms for use of feeds.

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