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Chris Mills
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The Federal Communications Commission has voted through new rules that ban unauthorized charges on phone bills. In case you're thinking "wait, that was legal before?!" it was already illegal under federal law, but adding explicit rules to ban particular practices makes it faster and easier to enforce the law.
The FCC targeted two particularly nasty tactics employed by salespeople and telecoms, known as "slamming" and "cramming." Cramming is a technique that's rampant across a telecoms industry where salespeople often have commission as a significant part of their income. It refers to any time salespeople add charges to your bill without your explicit authorization, or by promising that credits will eventually show up when they don't. We've reported before how such tactics can be institutionalized, especially in franchise-owned locations where salespeople aren't even employed by the company whose services they're selling.
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The FCC has officially banned phone companies’ worst trick originally appeared on BGR.com on Fri, 8 Jun 2018 at 23:34:16 EDT. Please see our terms for use of feeds.
Via BRG - Boy Genius Report
The Federal Communications Commission has voted through new rules that ban unauthorized charges on phone bills. In case you're thinking "wait, that was legal before?!" it was already illegal under federal law, but adding explicit rules to ban particular practices makes it faster and easier to enforce the law.
The FCC targeted two particularly nasty tactics employed by salespeople and telecoms, known as "slamming" and "cramming." Cramming is a technique that's rampant across a telecoms industry where salespeople often have commission as a significant part of their income. It refers to any time salespeople add charges to your bill without your explicit authorization, or by promising that credits will eventually show up when they don't. We've reported before how such tactics can be institutionalized, especially in franchise-owned locations where salespeople aren't even employed by the company whose services they're selling.
Continue reading...
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The FCC has officially banned phone companies’ worst trick originally appeared on BGR.com on Fri, 8 Jun 2018 at 23:34:16 EDT. Please see our terms for use of feeds.
Via BRG - Boy Genius Report