C
Chris Smith
Guest
When Google unveiled Google Duplex last year at I/O 2018, the brand new Assistant feature looked terrific. It was the kind of futuristic technology nobody else had. With a simple voice command, you could instruct the Assistant to make restaurant reservations for you by placing a phone call using an AI bot. But soon after that keynote, it became clear that Duplex is somewhat creepy, as Google failed to identify the robocall to the other person. It was also kind of disingenuous, since the entire demo wasn't live.
Google dealt with those issues at the time and Google Duplex deployment continued, culminating with this year's I/O announcement that the feature will be available in 44 states. Also, Google said that Duplex is getting similar functionality for booking reservations on the web. But a brand new report reveals additional details that were previously not known about Duplex, which brings the creepy back. It turns out that Google employees are actively involved in making many of these Duplex calls.
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Surprise: The ‘AI bot’ people talk to on Google Duplex calls is sometimes actually a person originally appeared on BGR.com on Thu, 23 May 2019 at 09:36:46 EDT. Please see our terms for use of feeds.
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