RDP shows blue screen for 2 to 5 minutes before icons come up.

[mheinemann]

I have a Small Business Server 2003 and a Terminal server 2003 (two different
boxes). This is a new customer so I do not know how long it has been
happening. When we DRP into the Terminal Server box everything pops up great
except between the login and when the icons pop up. The time it takes after
you type in the password and when icons pop up is about 3 to 5 minutes. When
we try to get out of it the time is about the same - forever.

I have tried to reduce all processes to nothing, no sharing of hard drive,
resolution to 16 bit, no printing, sound, nothing.

Tried the command line trick and that did not work.

Any help would be appreciated.

 

[Vera Noest [MVP]]

Re: RDP shows blue screen for 2 to 5 minutes before icons come up.

Have you checked the EventLog on the server?
Sounds like it is the loading and unloading of the profile which
takes so long.
Have you checked the size of the user profile?
If the user environment is misconfigured (f.e. with the home folder
being part of the user profile), then profiles can become huge in
size.

Could be processing of Group Policies also.

You can enable verbose logging of the user environment on the
server to see how long the different phases of the logon process
take.

221833 - How to enable user environment debug logging in retail
builds of Windows
http://support.microsoft.com/?kbid=221833
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?bWhlaW5lbWFubg==?= <matt_heinemann@yahoo.com> wrote on
11 sep 2007 in microsoft.public.windows.terminal_services:

> I have a Small Business Server 2003 and a Terminal server 2003
> (two different boxes). This is a new customer so I do not know
> how long it has been happening. When we DRP into the Terminal
> Server box everything pops up great except between the login and
> when the icons pop up. The time it takes after you type in the
> password and when icons pop up is about 3 to 5 minutes. When
> we try to get out of it the time is about the same - forever.
>
> I have tried to reduce all processes to nothing, no sharing of
> hard drive, resolution to 16 bit, no printing, sound, nothing.
>
> Tried the command line trick and that did not work.
>
> Any help would be appreciated.

 

[Semir Hadzic]

Re: RDP shows blue screen for 2 to 5 minutes before icons come up.

Do you have NOD32 installed, or something like that?

Semir.

"Vera Noest [MVP]" <vera.noest@remove-this.hem.utfors.se> wrote in message
news:Xns99A8E39233B83veranoesthemutforsse@207.46.248.16...
> Have you checked the EventLog on the server?
> Sounds like it is the loading and unloading of the profile which
> takes so long.
> Have you checked the size of the user profile?
> If the user environment is misconfigured (f.e. with the home folder
> being part of the user profile), then profiles can become huge in
> size.
>
> Could be processing of Group Policies also.
>
> You can enable verbose logging of the user environment on the
> server to see how long the different phases of the logon process
> take.
>
> 221833 - How to enable user environment debug logging in retail
> builds of Windows
> http://support.microsoft.com/?kbid=221833
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> ___ please respond in newsgroup, NOT by private email ___
>
> =?Utf-8?B?bWhlaW5lbWFubg==?= <matt_heinemann@yahoo.com> wrote on
> 11 sep 2007 in microsoft.public.windows.terminal_services:
>
>> I have a Small Business Server 2003 and a Terminal server 2003
>> (two different boxes). This is a new customer so I do not know
>> how long it has been happening. When we DRP into the Terminal
>> Server box everything pops up great except between the login and
>> when the icons pop up. The time it takes after you type in the
>> password and when icons pop up is about 3 to 5 minutes. When
>> we try to get out of it the time is about the same - forever.
>>
>> I have tried to reduce all processes to nothing, no sharing of
>> hard drive, resolution to 16 bit, no printing, sound, nothing.
>>
>> Tried the command line trick and that did not work.
>>
>> Any help would be appreciated.