Log in successfully to TS and get a blank screen

  • Thread starter Thread starter jvz
  • Start date Start date
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jvz

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i have no problem logging in but my profile never seems to load. i
only get a blank desktop. ts shows me logged in and active. i cannot
right click on the desktop or access task manager in fact no rdp
keyboard shortcuts work. from another log in the only process showing
for my user id is rdpclip.exe

any idea what happened?

thanks,
jo
 
Re: Log in successfully to TS and get a blank screen

From Microsofts Terminal Services FAQ
http://www.microsoft.com/technet/community/en-
us/terminal/terminal_faq.mspx

Q. Sometimes when I connect to my terminal server, I see a black
screen. Why does this occur?

A. This typically occurs if there is a device between the client
and the server that is receiving packets but not passing them on.
One way around this problem is to change the MTU size for the
network adapter that is being used as a terminal server connection
to clients.

Ethernet uses a maximum MTU size of 1500. You can start with 500
and then slowly move up until you notice the problem to find the
correct value to set

314825 - How to Troubleshoot Black Hole Router Issues
http://support.microsoft.com/?kbid=314825

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?anZ6?= <jvz@discussions.microsoft.com> wrote on 11 sep
2007 in microsoft.public.windows.terminal_services:

> i have no problem logging in but my profile never seems to load.
> i only get a blank desktop. ts shows me logged in and active. i
> cannot right click on the desktop or access task manager in fact
> no rdp keyboard shortcuts work. from another log in the only
> process showing for my user id is rdpclip.exe
>
> any idea what happened?
>
> thanks,
> jo
 
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