Sony apologizes for PS5 preorder mess, promises more stock

[Chris Smith]

• Sony apologized for the PS5 preorder chaos, saying that “preorders could have been a lot smoother.”
• Sony promised it would release more PS5 consoles for preorder over the coming days, but it will be up to retailers to share more details.
• Many questions remain about PS5, as it’s unclear whether all preorders will ship on November 12, or how much PS5 stock will be available in physical stores.

Sony revealed the PlayStation 5 prices and release date during its Wednesday’s press event that focused on PS5 gaming. After the event was over, Sony said preorders would start on Thursday, without explaining what stores are participating in this first round of online orders, or what time preorders start. Some of the big retailers then decided to kick off PS5 preorders on Wednesday afternoon, and the initial stock ran out quickly. By Thursday morning, it was too late to find a PS5 console online. On Friday, Amazon emailed customers who locked in their preorders, warning that it can’t guarantee deliveries will arrive on launch date — that’s November 12th. This further underscored the unexpected PS5 preorder chaos and suggested Sony might not have enough stock to go around. The company took to Twitter on Saturday to apologize for the PS5 preorder mess and promise that more stock will soon be available.

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Sony apologizes for PS5 preorder mess, promises more stock originally appeared on BGR.com on Mon, 21 Sep 2020 at 07:31:13 EDT. Please see our terms for use of feeds.

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