Windows 2003 KB935839 / KB935840 Installation Problems

  • Thread starter Thread starter jcavazos
  • Start date Start date
J

jcavazos

Guest
Hi,

Having issue installing these Security updates on two Servers.

Dell Powervault 745n
Windows 2003 Appliance Edtion

Dell Poweredge 2950
Windows 2003r2 STD x64

I get the following events:

Event Type: Error
Event Source: NtServicePack
Event Category: None
Event ID: 4373
Date: 9/12/2007
Time: 3:00:16 AM
User: NT AUTHORITY\SYSTEM
Computer: GENESIS-DATA
Description:
Windows Server 2003 KB935840 installation failed.
Not enough storage is available to process this command.

Event Type: Error
Event Source: Windows Update Agent
Event Category: Installation
Event ID: 20
Date: 9/12/2007
Time: 3:00:21 AM
User: N/A
Computer: GENESIS-DATA
Description:
Installation Failure: Windows failed to install the following update with
error 0x80070008: Security Update for Windows Server 2003 x64 Edition
(KB935840).

Data:
0000: 57 69 6e 33 32 48 52 65 Win32HRe
0008: 73 75 6c 74 3d 30 78 38 sult=0x8
0010: 30 30 37 30 30 30 38 20 0070008
0018: 55 70 64 61 74 65 49 44 UpdateID
0020: 3d 7b 36 34 38 44 35 45 ={648D5E
0028: 36 31 2d 34 38 37 43 2d 61-487C-
0030: 34 46 45 42 2d 42 46 46 4FEB-BFF
0038: 35 2d 43 46 31 37 31 39 5-CF1719
0040: 42 36 35 33 43 42 7d 20 B653CB}
0048: 52 65 76 69 73 69 6f 6e Revision
0050: 4e 75 6d 62 65 72 3d 31 Number=1
0058: 30 31 20 00 01 .

Windowsupdate log shows:

** START ** Agent: Installing updates [CallerId = AutomaticUpdates]
2007-09-12 03:00:10:022 832 980 Agent *********
2007-09-12 03:00:10:022 832 980 Agent * Updates to install = 1
2007-09-12 03:00:10:256 832 980 Agent * Title = Security Update for
Windows Server 2003 x64 Edition (KB935840)
2007-09-12 03:00:10:256 832 980 Agent * UpdateId =
{648D5E61-487C-4FEB-BFF5-CF1719B653CB}.101
2007-09-12 03:00:10:256 832 980 Agent * Bundles 1 updates:
2007-09-12 03:00:10:256 832 980 Agent *
{84EFDECE-2754-4F52-A3B5-10DD1A5909DE}.101
2007-09-12 03:00:10:725 832 980 EEHndlr WARNING: Failed to populate
ServiceStartup entries in Cache: error 0x80070002

2007-09-12 03:00:12:100 832 980 Agent WARNING: LoadLibrary failed for
srclient.dll with hr:8007007e
2007-09-12 03:00:12:428 832 980 DnldMgr Preparing update for install,
updateId = {84EFDECE-2754-4F52-A3B5-10DD1A5909DE}.101.
2007-09-12 03:00:12:428 2908 774 Misc =========== Logging initialized
(build: 7.0.6000.381, tz: -0400) ===========
2007-09-12 03:00:12:428 2908 774 Misc = Process:
C:\WINDOWS\system32\wuauclt.exe
2007-09-12 03:00:12:428 2908 774 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2007-09-12 03:00:12:428 2908 774 Handler :::::::::::::
2007-09-12 03:00:12:428 2908 774 Handler :: START :: Handler: Windows Patch
Install
2007-09-12 03:00:12:428 2908 774 Handler :::::::::
2007-09-12 03:00:12:428 2908 774 Handler : Updates to install = 1
2007-09-12 03:00:12:444 2908 774 Handler : Installing update
{84EFDECE-2754-4F52-A3B5-10DD1A5909DE}.101
2007-09-12 03:00:12:444 2908 2a8 Handler Installing with parameters=-q -z
-er,
sandbox=C:\WINDOWS\SoftwareDistribution\Download\d07f08965816c8fb9fd8c77a75feff11.
2007-09-12 03:00:16:537 2908 2a8 Handler Install completed with 0x80070008.
2007-09-12 03:00:16:537 2908 774 Handler FATAL: UH: 0x80070008:
InstallOrUninstallThread failed in CUHWindowsPatchHandler::HandleSingleUpdate
2007-09-12 03:00:16:537 832 fc AU >>## RESUMED ## AU: Installing update
[UpdateId = {648D5E61-487C-4FEB-BFF5-CF1719B653CB}]
2007-09-12 03:00:16:537 832 fc AU # WARNING: Install failed, error =
0x80070008 / 0x80070008
2007-09-12 03:00:16:537 2908 774 Handler : WARNING: Install completed:
result type = 0x0, installer error = True, error = 0x80070008, disabled until
reboot = No, reboot required = No
2007-09-12 03:00:16:537 2908 774 Handler FATAL: UH: 0x8024200b:
HandleSingleUpdate failed in CUHWindowsPatchHandler::HandleMultipleUpdates
2007-09-12 03:00:16:537 2908 774 Handler :::::::::
2007-09-12 03:00:16:537 2908 774 Handler :: END :: Handler: Windows Patch
Install
2007-09-12 03:00:16:537 2908 774 Handler :::::::::::::
2007-09-12 03:00:16:600 832 980 Agent *********
2007-09-12 03:00:16:600 832 fc AU Install call completed.

Thanks

--
Joel Cavazos
Network Administrator
MCSE, MCSA, MCP
 
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