Xbox Series X controllers are randomly disconnecting from consoles

  • Thread starter Thread starter Jacob Siegal
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Jacob Siegal

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  • Some Xbox Series X controllers are failing to stay connected to Xbox One, Xbox Series S, or Xbox Series X consoles or repeatedly attempting to reconnect.
  • Thousands of users appear to be affected, but it's unclear how widespread the issue is.
  • Microsoft has acknowledged the problem and says it is "actively working on a solution to be included in a future update."

Microsoft's new controller released alongside the Xbox Series X might not be as revolutionary as the DualSense, but it has plenty of features and additions that the previous controller lacked. For example, the new controller has a Share button, a redesigned D-pad, and a USB-C port for charging. Unfortunately, it also has a significant issue, as hundreds of users are complaining about the controller randomly disconnecting from their consoles.

As spotted by The Verge, a complaint on Microsoft's Community forum from November 13th has spawned 40 pages of responses from users who say that their new Xbox Series X controller "keeps connecting and disconnecting on its own" while they use it with their consoles. This appears to be a relatively widespread problem, but Microsoft is aware of the issue and is currently working on a fix that should roll out "in a future update."

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Xbox Series X controllers are randomly disconnecting from consoles originally appeared on BGR.com on Wed, 6 Jan 2021 at 16:14:38 EDT. Please see our terms for use of feeds.

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