Remote Desktop Connection W2K3

  • Thread starter Thread starter DaveG
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DaveG

Guest
Hi all

Today I have reinstalled our Domain server due to fatal problems. Same
softeware and disks as always used. Now I cannot access the server by
remote desktop. I have never had a problem in the past.

Installed on the server.
Windows 2003
Active Directory
Exchange 2003
SQL 2005

Yes we have a do everything server and only the one, normally very
reliable.

What I have tried.
1. Activated RDP in the Remote tab of System Prpoerties. No extra user
Selected as I always connect as Administrator.

2. Tried to connect from both XP and Vista stations, both worked in the
past.

3. Googled like crazy for solutions, nothing seems to work.

What actually happens.
When I try to connect, the server gives a little wirl on the hard disk
as if it is going to execute the command. The Remote client then just
returns to the default status and the connect button is alive again. No
remote screen actually appears.

The problem with the situation is that normally I administer the server
from a distance, if I cannot correct this I will need to think about a
complete reinstall just to cure this problem, harsh and drastic but
might be the quickest.

Any ideas on this problem would be welcomed.

Thanks in advance.

--
DaveG
------------
If things don't change...
They will stay the same.
 
Re: Remote Desktop Connection W2K3

Hello,

Does telnet myserver 3389 give a black screen ?
Any firewall ?

--
Cordialement,
Mathieu CHATEAU
http://lordoftheping.blogspot.com


"DaveG" <daveginorge@hotmail.com.nospam> wrote in message
news:bZSdnapg48tPt3XbRVnzvQA@telenor.com...
> Hi all
>
> Today I have reinstalled our Domain server due to fatal problems. Same
> softeware and disks as always used. Now I cannot access the server by
> remote desktop. I have never had a problem in the past.
>
> Installed on the server.
> Windows 2003
> Active Directory
> Exchange 2003
> SQL 2005
>
> Yes we have a do everything server and only the one, normally very
> reliable.
>
> What I have tried.
> 1. Activated RDP in the Remote tab of System Prpoerties. No extra user
> Selected as I always connect as Administrator.
>
> 2. Tried to connect from both XP and Vista stations, both worked in the
> past.
>
> 3. Googled like crazy for solutions, nothing seems to work.
>
> What actually happens.
> When I try to connect, the server gives a little wirl on the hard disk
> as if it is going to execute the command. The Remote client then just
> returns to the default status and the connect button is alive again. No
> remote screen actually appears.
>
> The problem with the situation is that normally I administer the server
> from a distance, if I cannot correct this I will need to think about a
> complete reinstall just to cure this problem, harsh and drastic but
> might be the quickest.
>
> Any ideas on this problem would be welcomed.
>
> Thanks in advance.
>
> --
> DaveG
> ------------
> If things don't change...
> They will stay the same.
 
Re: Remote Desktop Connection W2K3

Mathieu CHATEAU wrote:

> Hello,
>
> Does telnet myserver 3389 give a black screen ?
> Any firewall ?

Yes a black screen

No firewall between the server and workstations on the LAN, just a
single network card installed, Firewall and gateway handled elsewhere.


--
DaveG
------------
If things don't change...
They will stay the same.
 
Re: Remote Desktop Connection W2K3


"DaveG" <daveginorge@hotmail.com.nospam> wrote in message
news:bZSdnapg48tPt3XbRVnzvQA@telenor.com...
> Hi all
>
> Today I have reinstalled our Domain server due to fatal problems. Same
> softeware and disks as always used. Now I cannot access the server by
> remote desktop. I have never had a problem in the past.
>
> Installed on the server.
> Windows 2003
> Active Directory
> Exchange 2003
> SQL 2005
>
> Yes we have a do everything server and only the one, normally very
> reliable.
>
> What I have tried.
> 1. Activated RDP in the Remote tab of System Prpoerties. No extra user
> Selected as I always connect as Administrator.
>
> 2. Tried to connect from both XP and Vista stations, both worked in the
> past.
>
> 3. Googled like crazy for solutions, nothing seems to work.
>
> What actually happens.
> When I try to connect, the server gives a little wirl on the hard disk
> as if it is going to execute the command. The Remote client then just
> returns to the default status and the connect button is alive again. No
> remote screen actually appears.
>
> The problem with the situation is that normally I administer the server
> from a distance, if I cannot correct this I will need to think about a
> complete reinstall just to cure this problem, harsh and drastic but
> might be the quickest.
>
> Any ideas on this problem would be welcomed.
>
> Thanks in advance.
>
> --
> DaveG
> ------------
> If things don't change...
> They will stay the same.

Are attempting to start an RDP session from inside the server's
network or from outside? If you do it from the outside then you
should do your initial tests from the inside.

Instead of relying on some predigested shortcut, start a Command
Prompt on the client and execute this command:
mstsc /v:aaa.bbb.ccc.ddd
where aaa.bbb.ccc.ddd is the host's IP address.

You also need to examine the server's event logger.
 
Re: Remote Desktop Connection W2K3

Pegasus (MVP) wrote:

> mstsc /v:aaa.bbb.ccc.ddd

I'm always connecting from inside the firewall on the local LAN.

When I start the process from the dos window I get the username &
password promtp and then the connecting to www.xxx.yyy.zzz dialog then
after 5 to 10 seconds the dialog dissapears and nothing else happens.

The server logs.
System log

Error TermDD
"The terminal server is configured to use SSL, however no useable
certificate was found on the server.

also lots of:

Information Application Popup Event ID:26
\systemroot\system32\RDPDD.DLL failed to load



--
DaveG
------------
If things don't change...
They will stay the same.
 
Re: Remote Desktop Connection W2K3


"DaveG" <daveginorge@hotmail.com.nospam> wrote in message
news:wNydnbdXXKhlzHXbRVnzvQA@telenor.com...
> Pegasus (MVP) wrote:
>
>> mstsc /v:aaa.bbb.ccc.ddd
>
> I'm always connecting from inside the firewall on the local LAN.
>
> When I start the process from the dos window I get the username &
> password promtp and then the connecting to www.xxx.yyy.zzz dialog then
> after 5 to 10 seconds the dialog dissapears and nothing else happens.
>
> The server logs.
> System log
>
> Error TermDD
> "The terminal server is configured to use SSL, however no useable
> certificate was found on the server.
>
> also lots of:
>
> Information Application Popup Event ID:26
> \systemroot\system32\RDPDD.DLL failed to load
>
>
>
> --
> DaveG
> ------------
> If things don't change...
> They will stay the same.

Aha! The event logger tells us why Remote Desktop won't
start but we don't know why its DLL won't load. I googled
for the string "RDPDD.DLL failed to load" and came up
with a possible solution at the bottom of this page:
http://www.mcse.ms/message1585030.html. There could,
of course, be others.
 
Re: Remote Desktop Connection W2K3

DaveG wrote:

> Hi all
>
> Today I have reinstalled our Domain server due to fatal problems. Same
> softeware and disks as always used. Now I cannot access the server by
> remote desktop. I have never had a problem in the past.
>
> Installed on the server.
> Windows 2003
> Active Directory
> Exchange 2003
> SQL 2005
>
> Yes we have a do everything server and only the one, normally very
> reliable.
>
> What I have tried.
> 1. Activated RDP in the Remote tab of System Prpoerties. No extra user
> Selected as I always connect as Administrator.
>
> 2. Tried to connect from both XP and Vista stations, both worked in
> the past.
>
> 3. Googled like crazy for solutions, nothing seems to work.
>
> What actually happens.
> When I try to connect, the server gives a little wirl on the hard disk
> as if it is going to execute the command. The Remote client then just
> returns to the default status and the connect button is alive again.
> No remote screen actually appears.
>
> The problem with the situation is that normally I administer the
> server from a distance, if I cannot correct this I will need to think
> about a complete reinstall just to cure this problem, harsh and
> drastic but might be the quickest.
>
> Any ideas on this problem would be welcomed.
>
> Thanks in advance.

Thanks for all the work guys but I think I will be going down the
reload road before I get to much back on the server.



--
DaveG
------------
If things don't change...
They will stay the same.
 
Re: Remote Desktop Connection W2K3

DaveG wrote:

> Hi all
>
> Today I have reinstalled our Domain server due to fatal problems. Same
> softeware and disks as always used. Now I cannot access the server by
> remote desktop. I have never had a problem in the past.
>
> Installed on the server.
> Windows 2003
> Active Directory
> Exchange 2003
> SQL 2005
>
> Yes we have a do everything server and only the one, normally very
> reliable.
>
> What I have tried.
> 1. Activated RDP in the Remote tab of System Prpoerties. No extra user
> Selected as I always connect as Administrator.
>
> 2. Tried to connect from both XP and Vista stations, both worked in
> the past.
>
> 3. Googled like crazy for solutions, nothing seems to work.
>
> What actually happens.
> When I try to connect, the server gives a little wirl on the hard disk
> as if it is going to execute the command. The Remote client then just
> returns to the default status and the connect button is alive again.
> No remote screen actually appears.
>
> The problem with the situation is that normally I administer the
> server from a distance, if I cannot correct this I will need to think
> about a complete reinstall just to cure this problem, harsh and
> drastic but might be the quickest.
>
> Any ideas on this problem would be welcomed.
>
> Thanks in advance.

Thanks for all the work guys but I think I will be going down the
reload road before I get to much back on the server.



--
DaveG
------------
If things don't change...
They will stay the same.
 
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