It cost this man $10,000 to get decent internet service from AT&T

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Chris Smith

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  • A 90-year-old man from California paid more than $10,000 on Wall Street Journal ads in early February to complain about the quality of his AT&T home internet connection.
  • He explained in interviews that “watching a movie through Roku was slideshows” on a 3.5Mbps internet connection that wasn’t even working at full speed.
  • AT&T was quick to reach the unhappy customer, installing fiber service with unlimited data and speeds o 300Mbps.

We’ve all been there: your internet drops when you least expect it and fixing it can become a massive annoyance in some cases. Even more annoying is the slow internet service that won’t let you work or study from home, play games, or stream video. Complaining to your internet service provider isn’t always enough to help the situation, and 90-year-old Aaron M. Epstein has proven just that. The man had to take out two ads in The Wall Street Journal, paying more than $10,000 in the process, to complain that his home internet wasn’t delivering the speed Epstein was paying for and that it was ruining his entire movie streaming experience.

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It cost this man $10,000 to get decent internet service from AT&T originally appeared on BGR.com on Mon, 15 Feb 2021 at 09:18:12 EDT. Please see our terms for use of feeds.

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