S
sam
Guest
Re: Itunes.exe
hi there, i have a problem with my friends ipod shuffle trying to download
itunes 7 worked on my pc for my ipod but half way through downloading it on
my friends pc sends an error win32ex apllication. what does this mean what do
i do where do i turn too for help. not sure what to do never even been on
this site before.. plz help
sam
"Lem" wrote:
> The latest version of iTunes (4.9) has created problems for a great many
> people. IIRC, you should have received a CD with your iPod with some
> version of iTunes on it. I suggest that you install iTunes from the CD
> and NOT download version 4.9.
>
> Go to http://tinyurl.com/7nyuf and read some of the horror stories. If
> for some reason, that link doesn't work, go to www.apple.com, click on
> "support" then click on "discussions." Then scroll down to "Windows
> Compatible Technology" and click on "iTunes for Windows." Finally,
> select the discussion group "Installation & Upgrades."
>
> If you read long enough, you will find some suggestions to use the
> Microsoft Installer Cleanup Utility, available at
> http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
>
> I have not used that, so have no info on whether it will help in your
> situation. It probably can't hurt.
>
> If you insist on attempting to install iTunes 4.9, be sure that you have
> System Restore turned on and make a restore point before you start.
> This saved me, although others have reported that iTunes 4.9 broke
> System Restore -- so a Ghost or other image of your hard drive would be
> preferable.
>
> Turn off any antivirus program before you install (some users report
> that some a/v apps think that iTunes has a Trojan of some sort; I have
> Norton a/v 2005 with latest sigs, and got no such indication).
>
> If you have any CD/DVD playing/burning software installed (e.g., Roxio
> Easy CD Creator or Easy Media Creator, MusicMatch, RealPlayer), be
> prepared for the possibility of a loss of functionality. In my case, my
> CD and DVD drives were recognized ONLY by iTunes (i.e., not even
> accessible by Windows Explorer). If this happens to you (and you can't
> recover using System Restore or a drive image), either uninstall and
> reinstall your OTHER CD/DVD software (not iTunes) and/or follow the
> steps in MSKB 314060.
>
> Good luck.
>
> mcimine wrote:
> > I recently purchased an Ipod, but have been unable to download and install
> > Itunes.exe. I get an error that reads something like "InstallShield runtime
> > error". I have also tried to download Quicktime, but I cannot do that either.
> > Any suggestions as to how to fix this?
>
hi there, i have a problem with my friends ipod shuffle trying to download
itunes 7 worked on my pc for my ipod but half way through downloading it on
my friends pc sends an error win32ex apllication. what does this mean what do
i do where do i turn too for help. not sure what to do never even been on
this site before.. plz help
sam
"Lem" wrote:
> The latest version of iTunes (4.9) has created problems for a great many
> people. IIRC, you should have received a CD with your iPod with some
> version of iTunes on it. I suggest that you install iTunes from the CD
> and NOT download version 4.9.
>
> Go to http://tinyurl.com/7nyuf and read some of the horror stories. If
> for some reason, that link doesn't work, go to www.apple.com, click on
> "support" then click on "discussions." Then scroll down to "Windows
> Compatible Technology" and click on "iTunes for Windows." Finally,
> select the discussion group "Installation & Upgrades."
>
> If you read long enough, you will find some suggestions to use the
> Microsoft Installer Cleanup Utility, available at
> http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
>
> I have not used that, so have no info on whether it will help in your
> situation. It probably can't hurt.
>
> If you insist on attempting to install iTunes 4.9, be sure that you have
> System Restore turned on and make a restore point before you start.
> This saved me, although others have reported that iTunes 4.9 broke
> System Restore -- so a Ghost or other image of your hard drive would be
> preferable.
>
> Turn off any antivirus program before you install (some users report
> that some a/v apps think that iTunes has a Trojan of some sort; I have
> Norton a/v 2005 with latest sigs, and got no such indication).
>
> If you have any CD/DVD playing/burning software installed (e.g., Roxio
> Easy CD Creator or Easy Media Creator, MusicMatch, RealPlayer), be
> prepared for the possibility of a loss of functionality. In my case, my
> CD and DVD drives were recognized ONLY by iTunes (i.e., not even
> accessible by Windows Explorer). If this happens to you (and you can't
> recover using System Restore or a drive image), either uninstall and
> reinstall your OTHER CD/DVD software (not iTunes) and/or follow the
> steps in MSKB 314060.
>
> Good luck.
>
> mcimine wrote:
> > I recently purchased an Ipod, but have been unable to download and install
> > Itunes.exe. I get an error that reads something like "InstallShield runtime
> > error". I have also tried to download Quicktime, but I cannot do that either.
> > Any suggestions as to how to fix this?
>
