Windows Server 2008 reboots unexpectedly

R

raldo

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Mar 10, 2009
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We have a Windows Server 2008 standard 64-bit running SQL 2005 Standar 64-bit with a Xeon processor, 8GB mem, 2x RAID mirror set and another extra HDD for backups.

This server runs IIS 7 and is a fairly high traffic website.

Currently the server would sometimes just reboot unexpectedly; otherwise it runs like a dream without any issues.

Question: How would I go about troubleshooting this, as I am not sure what kind of monitoring I need to setup to trace the cause of these reboots. Any help would be appreciated
 
Check event viewer. It should give you an idea about what is happening. It could be the power to the server is interupted or could be a program causing the problem.
 
That's where I started, but doesn't give me any indication of the problem. I was hoping to get some advanced advice on how to configure monitoring or which event log to check for the problem (where to start basically).

Every time the server reboots it just prompts for reason for unexpected shutdown and thats it.
 
Hello
I've got similar problem with my win2008. I found that other user also met this problem:
http://computerhelp.forum/f8/windows-server-2008-freezing-like-its-381.html
After some time server hung up and there is no other way to run it again only reset. There is no clear information in logs what was happened: unexpected shutdown only.
I found that network almost work(ping responses), but network shares are unaccessible although they're visible. When I try to log in I got: username or pasword incorrect but I know they were good. When I try to switch other user it freeze totally.
My config is : win 2008 std 32bit sp2, Intel XEON, 4 GB RAM, adaptec raid 5405 controller for array, and IBM DB2 server 8.2. Drivers are updated to latest versions.
 
Hi everyone, i am new in this forum, i have same unexpected reboot on server 2008 sp2 and here is the log file i could find in evet viewer, i have two servers one is VMware virtual and the other is Dedicated server on an IBM server. both of them have the same issue with the same error log: (These servers are my Domain controllers)

windows server 2008 SP2 32Bit restarts unexpectedly

i did check the server both in normal and safe mode with almost all versions of antivirus but could not find any viruses or worms or trojans,... current antivirus installed on the server is ESET NOD32 Version 4.2.64.12 . i also uninstalled eset from server but restart got continue. i scanned for registry fixes but this also does not work. i also checked the mentioned files in below the report and could only find "appcompat.txt" do required changes but nothing positive happend.

windows server 2008 SP2 32Bit restarts unexpectedly with the following error:

Problem signature
Problem Event Name: APPCRASH
Application Name: services.exe
Application Version: 6.0.6002.18005
Application Timestamp: 49e01a51
Fault Module Name: StackHash_4557
Fault Module Version: 6.0.6002.18327
Fault Module Timestamp: 4cb73436
Exception Code: c0000374
Exception Offset: 000b06fc
OS Version: 6.0.6002.2.2.0.274.10
Locale ID: 1033
Additional Information 1: 4557
Additional Information 2: bfd76257d090ab5cfe847243521e3dc2
Additional Information 3: 0480
Additional Information 4: 74c75507dc7b96bbc38163832598ea1a

Files that help describe the problem
Version.txt
AppCompat.txt
memory.hdmp
minidump.mdmp
 
MSA said:
Hi everyone, i am new in this forum, i have same unexpected reboot on server 2008 sp2 and here is the log file i could find in evet viewer, i have two servers one is VMware virtual and the other is Dedicated server on an IBM server. both of them have the same issue with the same error log: (These servers are my Domain controllers)

windows server 2008 SP2 32Bit restarts unexpectedly

i did check the server both in normal and safe mode with almost all versions of antivirus but could not find any viruses or worms or trojans,... current antivirus installed on the server is ESET NOD32 Version 4.2.64.12 . i also uninstalled eset from server but restart got continue. i scanned for registry fixes but this also does not work. i also checked the mentioned files in below the report and could only find "appcompat.txt" do required changes but nothing positive happend.

windows server 2008 SP2 32Bit restarts unexpectedly with the following error:

Problem signature
Problem Event Name: APPCRASH
Application Name: services.exe
Application Version: 6.0.6002.18005
Application Timestamp: 49e01a51
Fault Module Name: StackHash_4557
Fault Module Version: 6.0.6002.18327
Fault Module Timestamp: 4cb73436
Exception Code: c0000374
Exception Offset: 000b06fc
OS Version: 6.0.6002.2.2.0.274.10
Locale ID: 1033
Additional Information 1: 4557
Additional Information 2: bfd76257d090ab5cfe847243521e3dc2
Additional Information 3: 0480
Additional Information 4: 74c75507dc7b96bbc38163832598ea1a

Files that help describe the problem
Version.txt
AppCompat.txt
memory.hdmp
minidump.mdmp
Click to expand...

Hi, do you have any minidump? They're located in C:\win\minidump\

Anyway, I really hope your problem is not SERVICES.EXE because it means you should reinstall windows server...
 
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