metalmania
New member
Hi All,
Would anyone be able to help me diagnose my Server 2008 disruptive shutdowns please?
This has been happening for the last month and occurs between 1 and 4 times a day!
My server is a leased dedicated server, I have remote access (and KVM access when enabled).
The provider (fasthosts) has recently swapped the chassis after memory diagnosis and disk tests seemed to pass ok.
Initially the server was NOT providing ANY minidump - so I had nothing to work with. However I have just (yesterday) upgraded to SP2 and this morning the server crashed twice and provided a minidump on both occassions.
Here is the server spec:
(msinfo32 says its a Fujitsu D2812-A2)
BIOS Phoenix Technologies Ltd 6.00 r1.20.2812.A2
Intel Core2 Quad CPU Q8400 2.66GHZ
8GB RAM
Windows Server Standard SP2 X64
Network : Intel 82567LM-3 Gigabit Network
Disk: WDC WD3000HLFS-01G6U1 ATA x 2
RAID-1
I have Mailenable Pro, MySQL 5.1.52 installed and the server runs multiple ASP websites - with some quite large ecommerce sites. All the sites/software (excl Mailenable) have been migrated onto this new machine from a Windows 2003 server which has been running fine for the last few years.
When the server crashes it has a tendency to corrupt some of the MySQL tables/indexes especially where autonumbered columns are the primary key.
I downloaded the minidumps from the server to my own PC (Windows 7 Pro) and ran WINDBG - The results (from both minidumps) says :-
Probably caused by : PCIIDEX.SYS ( PCIIDEX!BmSetup+6b )
This is the first time I have analysed a minidump and I am not sure I have done everything correctly although I followed the instructions from Major Geeks Forum
I have attached the mini dumps in the zip file.
also download from here : minidumps
Could someone tell me if I have firstly analysed them correctly and hopefully tell me what I need to do to fix the problem.
Many Thanks.
Would anyone be able to help me diagnose my Server 2008 disruptive shutdowns please?
This has been happening for the last month and occurs between 1 and 4 times a day!
My server is a leased dedicated server, I have remote access (and KVM access when enabled).
The provider (fasthosts) has recently swapped the chassis after memory diagnosis and disk tests seemed to pass ok.
Initially the server was NOT providing ANY minidump - so I had nothing to work with. However I have just (yesterday) upgraded to SP2 and this morning the server crashed twice and provided a minidump on both occassions.
Here is the server spec:
(msinfo32 says its a Fujitsu D2812-A2)
BIOS Phoenix Technologies Ltd 6.00 r1.20.2812.A2
Intel Core2 Quad CPU Q8400 2.66GHZ
8GB RAM
Windows Server Standard SP2 X64
Network : Intel 82567LM-3 Gigabit Network
Disk: WDC WD3000HLFS-01G6U1 ATA x 2
RAID-1
I have Mailenable Pro, MySQL 5.1.52 installed and the server runs multiple ASP websites - with some quite large ecommerce sites. All the sites/software (excl Mailenable) have been migrated onto this new machine from a Windows 2003 server which has been running fine for the last few years.
When the server crashes it has a tendency to corrupt some of the MySQL tables/indexes especially where autonumbered columns are the primary key.
I downloaded the minidumps from the server to my own PC (Windows 7 Pro) and ran WINDBG - The results (from both minidumps) says :-
Probably caused by : PCIIDEX.SYS ( PCIIDEX!BmSetup+6b )
This is the first time I have analysed a minidump and I am not sure I have done everything correctly although I followed the instructions from Major Geeks Forum
I have attached the mini dumps in the zip file.
also download from here : minidumps
Could someone tell me if I have firstly analysed them correctly and hopefully tell me what I need to do to fix the problem.
Many Thanks.