Hopefully someone can help. I am having some issues with a client I have taken over. The issue is that many (but not all which is strange) users are having IE fail on most sites into compatibility mode. That would be fine if the compatibility mode wasn't broken. The terminal server administrators are not affected by this issue, but adding one of the users as a temporary admin does not help either. When checking the system with the system update readiness tool I get the following info.
Unavailable repair files:
servicing\packages\Package_for_KB972260~31bf3856ad364e35~x86~~6.0.1.1.mum
servicing\packages\Package_for_KB972260~31bf3856ad364e35~x86~~8.0.1.2.mum
servicing\packages\Package_for_KB972636~31bf3856ad364e35~x86~~8.0.1.0.mum
servicing\packages\Package_for_KB973874~31bf3856ad364e35~x86~~8.0.1.0.mum
servicing\packages\Package_for_KB974455~31bf3856ad364e35~x86~~8.0.1.0.mum
servicing\packages\Package_for_KB975364~31bf3856ad364e35~x86~~8.0.1.0.mum
servicing\packages\Package_for_KB976325~31bf3856ad364e35~x86~~8.0.1.1.mum
servicing\packages\Package_for_KB976749~31bf3856ad364e35~x86~~8.0.1.0.mum
servicing\packages\Package_for_KB978207~31bf3856ad364e35~x86~~8.0.1.1.mum
servicing\packages\Package_for_KB972260~31bf3856ad364e35~x86~~6.0.1.1.cat
servicing\packages\Package_for_KB972260~31bf3856ad364e35~x86~~8.0.1.2.cat
servicing\packages\Package_for_KB972636~31bf3856ad364e35~x86~~8.0.1.0.cat
servicing\packages\Package_for_KB973874~31bf3856ad364e35~x86~~8.0.1.0.cat
servicing\packages\Package_for_KB974455~31bf3856ad364e35~x86~~8.0.1.0.cat
servicing\packages\Package_for_KB975364~31bf3856ad364e35~x86~~8.0.1.0.cat
servicing\packages\Package_for_KB976325~31bf3856ad364e35~x86~~8.0.1.1.cat
servicing\packages\Package_for_KB976749~31bf3856ad364e35~x86~~8.0.1.0.cat
servicing\packages\Package_for_KB978207~31bf3856ad364e35~x86~~8.0.1.1.cat
I am thinking that the two issues are most likely related. There were some more missing files, but I was able to find them through Microsoft Downloads, but I cannot find these. Where might I be able to find them?
Any advice would be appreciated.
Unavailable repair files:
servicing\packages\Package_for_KB972260~31bf3856ad364e35~x86~~6.0.1.1.mum
servicing\packages\Package_for_KB972260~31bf3856ad364e35~x86~~8.0.1.2.mum
servicing\packages\Package_for_KB972636~31bf3856ad364e35~x86~~8.0.1.0.mum
servicing\packages\Package_for_KB973874~31bf3856ad364e35~x86~~8.0.1.0.mum
servicing\packages\Package_for_KB974455~31bf3856ad364e35~x86~~8.0.1.0.mum
servicing\packages\Package_for_KB975364~31bf3856ad364e35~x86~~8.0.1.0.mum
servicing\packages\Package_for_KB976325~31bf3856ad364e35~x86~~8.0.1.1.mum
servicing\packages\Package_for_KB976749~31bf3856ad364e35~x86~~8.0.1.0.mum
servicing\packages\Package_for_KB978207~31bf3856ad364e35~x86~~8.0.1.1.mum
servicing\packages\Package_for_KB972260~31bf3856ad364e35~x86~~6.0.1.1.cat
servicing\packages\Package_for_KB972260~31bf3856ad364e35~x86~~8.0.1.2.cat
servicing\packages\Package_for_KB972636~31bf3856ad364e35~x86~~8.0.1.0.cat
servicing\packages\Package_for_KB973874~31bf3856ad364e35~x86~~8.0.1.0.cat
servicing\packages\Package_for_KB974455~31bf3856ad364e35~x86~~8.0.1.0.cat
servicing\packages\Package_for_KB975364~31bf3856ad364e35~x86~~8.0.1.0.cat
servicing\packages\Package_for_KB976325~31bf3856ad364e35~x86~~8.0.1.1.cat
servicing\packages\Package_for_KB976749~31bf3856ad364e35~x86~~8.0.1.0.cat
servicing\packages\Package_for_KB978207~31bf3856ad364e35~x86~~8.0.1.1.cat
I am thinking that the two issues are most likely related. There were some more missing files, but I was able to find them through Microsoft Downloads, but I cannot find these. Where might I be able to find them?
Any advice would be appreciated.