Reading memory.hdmp

  • Thread starter Thread starter Clayton
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Clayton

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Hi,
I am having a few issues with internet explorer crashing on Vista and
wanting to find out why it is doing it, I have some memory.hdmp files and
would like to know how I can determine the root of the problem?

cheers
 
Re: Reading memory.hdmp

Hi Clayton

IE crashing in Vista is usually caused by a troublesome addon. If you run
IE with no addons, does it still crash?

Start > All Programs > Accessories > System Tools > Internet Explorer (no
addons).

If IE with no addons is OK, then start a normal instance of IE, go to Tools,
Manage Addons and disable the addons. Reenable one at a time until you find
the problematic one.

What is in Event Viewer regarding IE crashing? Is there a fault module
listed?


--
Jane, not plain ;) 64 bit enabled :-)
Batteries not included. Braincell on vacation ;-)
MVP - Windows Shell/User
"Clayton" <claytonbNOSPAM@xtra.co.nz> wrote in message
news:eDp51G%239HHA.3900@TK2MSFTNGP02.phx.gbl...
> Hi,
> I am having a few issues with internet explorer crashing on Vista and
> wanting to find out why it is doing it, I have some memory.hdmp files and
> would like to know how I can determine the root of the problem?
>
> cheers
>
 
Re: Reading memory.hdmp

Hi Jane,
Faulting module is kernel32.dll


"Jane C" <janecolman@invalid.iinet.net.au> wrote in message
news:C30489DA-0AE8-4D1A-B449-840D6E631B0B@microsoft.com...
> Hi Clayton
>
> IE crashing in Vista is usually caused by a troublesome addon. If you run
> IE with no addons, does it still crash?
>
> Start > All Programs > Accessories > System Tools > Internet Explorer (no
> addons).
>
> If IE with no addons is OK, then start a normal instance of IE, go to
> Tools, Manage Addons and disable the addons. Reenable one at a time until
> you find the problematic one.
>
> What is in Event Viewer regarding IE crashing? Is there a fault module
> listed?
>
>
> --
> Jane, not plain ;) 64 bit enabled :-)
> Batteries not included. Braincell on vacation ;-)
> MVP - Windows Shell/User
> "Clayton" <claytonbNOSPAM@xtra.co.nz> wrote in message
> news:eDp51G%239HHA.3900@TK2MSFTNGP02.phx.gbl...
>> Hi,
>> I am having a few issues with internet explorer crashing on Vista and
>> wanting to find out why it is doing it, I have some memory.hdmp files and
>> would like to know how I can determine the root of the problem?
>>
>> cheers
>>
>
 
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