First print job of day NEVER prints, weirdest problem ever!!!

  • Thread starter Thread starter Rich
  • Start date Start date
R

Rich

Guest
this is the weirdest problem i've ever seen. We have a user who's first
print job from her RDC session always hangs every day. Then when she logs
off the server and back on to clear her virtual print queue mapped to the
network printer installed on her local computer, she can then print. I've
tried deleting her profile from the server, reinstalling the printer on her
local computer, no such luck. Any ideas of what could I could possibly try
next???? She use mstsc to connect to the 2000 SP4 server. Even cancelling
the job in her virtual print queue doesn't work, it just sits at Deleting
forever until she logs off.
Is there some sort of logging I can turn on to see what is going on or
something??? The weird thing is that other people use the same printer when
RDC'd to the same server and it works fine.
 
Back
Top