T
TICarson
Guest
Hello all,
I have just built a new computer using an ASUS P5N-E SLI motherboard, Intel
Q6600 CPU, 4GB G.skill RAM, (2) ASUS 7300GT video cards, 3 hard disk drives
on a COMBOX driver swapper controller (This allows me to choose which drive
to boot from). On drive (1) I have installed Windows 2003 Server and have it
configured as a workstation (Perfect install and all devices recognized). On
drive (2) I have installed Windows XP Professional x64 (Problems here). On
Drive (3) I have installed Windows Vista x64 (Perfect install and all devices
recognized).
My problem is with the intstallation on drive (2 - Windows XP Pro x64),
everything installed and working with no problems, with the exception of 4
Unknown device lines in Device Manager. When viewing devices by connection
these 4 lines are listed under Microsoft ACPI-Compliant System.
In the properties for these drivers the details tab Device Instance Id shows
the values "ACPI\GENUINEINTEL_-_EM64T_FAMILY_6_MODEL_15\_0",
"ACPI\GENUINEINTEL_-_EM64T_FAMILY_6_MODEL_15\_1",
"ACPI\GENUINEINTEL_-_EM64T_FAMILY_6_MODEL_15\_2" and
"ACPI\GENUINEINTEL_-_EM64T_FAMILY_6_MODEL_15\_4" for each unknown device.
The Compatible Ids show value: ACPI\Processor.
When I boot into my Windows 2003 OS the driver details for the devices point
to "C:\Windows\System32\drivers\intelppm.sys" as the proper driver. When in
my Windows XP x64 OS I have the Unknown device question marks. There is also
no registry entry for
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\intelppm]. The Windows
2003 install on drive 1 has a registry entry for this key.
All drivers have been downloaded and installed from the ASUS website and as
stated above, everything seems to be working properly. I just want to clear
up the Unknown device question marks. I think that the Q6600 processor
driver is not being detected properly during the initial setup or after I
load xp x64 SP2.
I have re-loaded the Windows XP Pro x64 OS three times. I have been on the
phone with Microsoft, ASUS and Intel with no help from either of these
sources and have searched the internet for 2 days for solutions and/or a
driver to solve this problem. I have not installed any other software other
than the OS.
Two questions:
(1) Does Windows XP Pro x64 support quad core processors?
(2) What harm will it be or what problems may occur going forward if I just
disable these devices and move on?.
I have tried all that I know and have searched forums, newsgroups, etc. with
no success. Please help. I wanted to install/test both OSes as Windows XP
Professional 32-bit does not recognize my 4GB of RAM.
Thanks much in advance.
I have just built a new computer using an ASUS P5N-E SLI motherboard, Intel
Q6600 CPU, 4GB G.skill RAM, (2) ASUS 7300GT video cards, 3 hard disk drives
on a COMBOX driver swapper controller (This allows me to choose which drive
to boot from). On drive (1) I have installed Windows 2003 Server and have it
configured as a workstation (Perfect install and all devices recognized). On
drive (2) I have installed Windows XP Professional x64 (Problems here). On
Drive (3) I have installed Windows Vista x64 (Perfect install and all devices
recognized).
My problem is with the intstallation on drive (2 - Windows XP Pro x64),
everything installed and working with no problems, with the exception of 4
Unknown device lines in Device Manager. When viewing devices by connection
these 4 lines are listed under Microsoft ACPI-Compliant System.
In the properties for these drivers the details tab Device Instance Id shows
the values "ACPI\GENUINEINTEL_-_EM64T_FAMILY_6_MODEL_15\_0",
"ACPI\GENUINEINTEL_-_EM64T_FAMILY_6_MODEL_15\_1",
"ACPI\GENUINEINTEL_-_EM64T_FAMILY_6_MODEL_15\_2" and
"ACPI\GENUINEINTEL_-_EM64T_FAMILY_6_MODEL_15\_4" for each unknown device.
The Compatible Ids show value: ACPI\Processor.
When I boot into my Windows 2003 OS the driver details for the devices point
to "C:\Windows\System32\drivers\intelppm.sys" as the proper driver. When in
my Windows XP x64 OS I have the Unknown device question marks. There is also
no registry entry for
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\intelppm]. The Windows
2003 install on drive 1 has a registry entry for this key.
All drivers have been downloaded and installed from the ASUS website and as
stated above, everything seems to be working properly. I just want to clear
up the Unknown device question marks. I think that the Q6600 processor
driver is not being detected properly during the initial setup or after I
load xp x64 SP2.
I have re-loaded the Windows XP Pro x64 OS three times. I have been on the
phone with Microsoft, ASUS and Intel with no help from either of these
sources and have searched the internet for 2 days for solutions and/or a
driver to solve this problem. I have not installed any other software other
than the OS.
Two questions:
(1) Does Windows XP Pro x64 support quad core processors?
(2) What harm will it be or what problems may occur going forward if I just
disable these devices and move on?.
I have tried all that I know and have searched forums, newsgroups, etc. with
no success. Please help. I wanted to install/test both OSes as Windows XP
Professional 32-bit does not recognize my 4GB of RAM.
Thanks much in advance.
