Troubleshoot Windows 2003 Server Hang

  • Thread starter Thread starter Mike Schumann
  • Start date Start date
M

Mike Schumann

Guest
My Windows 2003 Server is totally locked. No mouse movement. CTRL ALT DEL
doesn't do anything. The server still responds to pings. However WINS does
not seem to be responding.

How can I troubleshoot what happened and try to do an orderly shutdown.
Note: This is a terminal server that had a number of sessions open when it
hung up.

Thanks,
--
Mike Schumann
 
Re: Troubleshoot Windows 2003 Server Hang

I'd start with a 'Safe Mode' boot and have a look at the event log.

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

"Mike Schumann" wrote:
> My Windows 2003 Server is totally locked. No mouse movement. CTRL ALT
> DEL doesn't do anything. The server still responds to pings. However
> WINS does not seem to be responding.
>
> How can I troubleshoot what happened and try to do an orderly shutdown.
> Note: This is a terminal server that had a number of sessions open when
> it hung up.
>
> Thanks,
> --
> Mike Schumann
>
 
Re: Troubleshoot Windows 2003 Server Hang

Hello,

Can you try this from a workstation logged as domain admin (or domain
account with administrator privilege on the server)
tasklist /S \\myserver

you may try to properly reboot it with :
shutdown /r \\myserver



--
Cordialement,
Mathieu CHATEAU
http://lordoftheping.blogspot.com


"Mike Schumann" <mike-nospam@traditions-nospam.com> wrote in message
news:eqjIyM$%23HHA.3716@TK2MSFTNGP03.phx.gbl...
> My Windows 2003 Server is totally locked. No mouse movement. CTRL ALT
> DEL doesn't do anything. The server still responds to pings. However
> WINS does not seem to be responding.
>
> How can I troubleshoot what happened and try to do an orderly shutdown.
> Note: This is a terminal server that had a number of sessions open when
> it hung up.
>
> Thanks,
> --
> Mike Schumann
>
 
Re: Troubleshoot Windows 2003 Server Hang

You can try to force a memory dump and have this analyzed by PSS. See
http://support.microsoft.com/kb/244139 for more details

Regards,
John

Visit my blog: http://msmvps.com/blogs/jtoner

"Mike Schumann" <mike-nospam@traditions-nospam.com> wrote in message
news:eqjIyM$%23HHA.3716@TK2MSFTNGP03.phx.gbl...
> My Windows 2003 Server is totally locked. No mouse movement. CTRL ALT
DEL
> doesn't do anything. The server still responds to pings. However WINS
does
> not seem to be responding.
>
> How can I troubleshoot what happened and try to do an orderly shutdown.
> Note: This is a terminal server that had a number of sessions open when
it
> hung up.
>
> Thanks,
> --
> Mike Schumann
>
>
 
Back
Top