Unable to install Xerox WorkCentre 7345

  • Thread starter Thread starter Steve
  • Start date Start date
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Steve

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I am trying to install a Xerox WorkCentre On my Windows 2000 Server. I go
through the normal steps to add the printerbut right after if copies the
drivers to the server I get the message "Can not add printer Operation could
not be completed"

This is the only printer I have had this problem with. We have 20+ HP
printers installed without error. I have tried updated drivers, older
drivers, default drivers all with the same result. Any ideas why this is
happening and how can I resolve it?

Thank you.
 
Re: Unable to install Xerox WorkCentre 7345

Hello Steve,

Check if the Print spooler service is running.

Best regards

Meinolf Weber
Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights.

> Can not add printer Operation could not be completed
>
 
Re: Unable to install Xerox WorkCentre 7345

Thanks Meinolf,

I did check that previously and it was running. I actually have resolved
this issue. The vendors drivers were bad. I called Xerox and they gave me new
drivers that resolved this problem.

Thank you for your help.

Steve

"Meinolf Weber" wrote:

> Hello Steve,
>
> Check if the Print spooler service is running.
>
> Best regards
>
> Meinolf Weber
> Disclaimer: This posting is provided "AS IS" with no warranties, and confers
> no rights.
>
> > Can not add printer Operation could not be completed
> >

>
>
>
 
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