M
Mark Warbeck
Guest
Hi all,
I have a Windows 2003 Active Directory domain. When people print a PDF from
a web browser, the path to the file as seen in the print queue is quite long
(C:\Documents and Settings\<username>\local settings\temporary internet
files\<random_folder_name\file.pdf). These jobs stick in the queue and the
status says "printing-printing error". The printer (print device in MS
jargon) shows no activity, no data light). Usually someone else tries to
print and jobs back up. If I cancel the offending job, all the others print.
The printer is connected to the server via LPR ports and a 10BaseT network.
It happens on a number of printers, most recently an HP LaserJet 8100. Since
the printer doesn't seem to get the job, I think it's a server issue. Any
ideas?
Thanks,
Mark
I have a Windows 2003 Active Directory domain. When people print a PDF from
a web browser, the path to the file as seen in the print queue is quite long
(C:\Documents and Settings\<username>\local settings\temporary internet
files\<random_folder_name\file.pdf). These jobs stick in the queue and the
status says "printing-printing error". The printer (print device in MS
jargon) shows no activity, no data light). Usually someone else tries to
print and jobs back up. If I cancel the offending job, all the others print.
The printer is connected to the server via LPR ports and a 10BaseT network.
It happens on a number of printers, most recently an HP LaserJet 8100. Since
the printer doesn't seem to get the job, I think it's a server issue. Any
ideas?
Thanks,
Mark