Re: problem with Licenses in Win2000 TS Server and PocketPC
Hi Fran,
Thanks for your response and if you have any results, please feel free to
let us know. Please understand we do not support it since our mobility
support is targeted at server side sync in our managed newsgroup. If you
have any questions about PocketPC, I suggest you post your question on the
Microsoft public newsgroups (Microsoft.public.pocketpc) where other users
may have already experienced this issue.
Thanks for your understanding.
Thanks & Regards,
Ken Zhao
Microsoft Online Support
Microsoft Global Technical Support Center
Get Secure! -
www.microsoft.com/security <http://www.microsoft.com/security>
====================================================
When responding to posts, please "Reply to Group" via your newsreader so
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--------------------
| Reply-To: "Fran Vázquez" <fvazquez@newsgroup.nospam>
| From: "Fran Vázquez" <fvazquez@newsgroup.nospam>
| References: <eqz0qrCAIHA.5960@TK2MSFTNGP05.phx.gbl>
<OzZQMtKAIHA.4200@TK2MSFTNGHUB02.phx.gbl>
| Subject: Re: problem with Licenses in Win2000 TS Server and PocketPC
| Date: Thu, 27 Sep 2007 07:33:52 +0200
| Lines: 158
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| Message-ID: <eltPAgMAIHA.4200@TK2MSFTNGP04.phx.gbl>
| Newsgroups: microsoft.public.windows.terminal_services
| NNTP-Posting-Host: router.gelos.es 212.9.66.214
| Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP04.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.terminal_services:11311
| X-Tomcat-NG: microsoft.public.windows.terminal_services
|
| Hi Ken,
|
|
| Thanks for your answer.
|
| Your 1st point is not valid for me, since I see in my license manager
that I
| still have 2 free licenses.
| Your 2nd point is OK, but this is strange since this PocketPC was
connecting
| to this TS for more than a year ago...
| Your 3st point have been tested by us, and as you say this only works the
1
| st time. This is also strange since I think I should have 90 days of
| evaluation, but I cannot connect the 2nd time.
|
| Regarding your affirmation ' Please understand that Windows Mobile and
| PocketPC are out of our support boundary. ' I really cannot understand
that
| if PocketPC, that is a Microsoft product, has a client for connecting to
a
| Windows Terminal Services (that is also a Microsoft Product), this
| configuration may be 'out of support'!!!! This sounds very weird to me.
| Sincerely, I cannot accept that.
|
| I'll contact MS Support Services, since this is clearly a bug of a
Microsoft
| product (Pocket PC or TS, I dont care)
|
|
| Thanks for your answer
|
|
| Fran.
|
|
|
| ""Ken Zhao [MSFT]"" <v-kzhao@online.microsoft.com> escribi?en el mensaje
| news:OzZQMtKAIHA.4200@TK2MSFTNGHUB02.phx.gbl...
| > Hello Fran,
| >
| > Thank you for using newsgroup!
| >
| > From your post, I'd like to provide you with the following suggestions
for
| > your reference:
| >
| > 1. Install TS CALs
| > From my understanding of the problem, this problem only occurs when the
| > clients are using temporary licenses. Try installing some permanent
| > licenses to test this.
| >
| > 2. Hotfix 827355
| > Install this on the TS Licensing machine.
| > 827355: Event ID 1004 is logged when a thin client tries to obtain a
| > Terminal Services license
| >
http://support.microsoft.com/?id=827355
| >
| > Workaround:
| > Access the registry and delete the following line on your PPC 2003.
| > HKLM\Software\Microsoft\MSLicensing\Store\LICENSE000
| >
| > This should resolve the problem, but only for the next login.
| >
| > Please understand that Windows Mobile and PocketPC are out of our
support
| > boundary. Regarding questions related to Windows Mobile and PocketPC, we
| > invite you to post to the public newsgroup for peer experience and
| > recommendations.
| >
| > You may leverage the peer assistance in the public newsgroups at:
| > microsoft.public.pocketpc
| >
| > You can find these newsgroups by connecting your news reader to
| > Publicnews.Microsoft.com. For more information, see:
| >
| > Q171164 OLEXP: How to Configure Outlook Express for Internet
| >
http://support.microsoft.com/?id=171164
| >
| > Thanks & Regards,
| >
| > Ken Zhao
| >
| > Microsoft Online Support
| > Microsoft Global Technical Support Center
| >
| > Get Secure! -
www.microsoft.com/security
| > <http://www.microsoft.com/security>
| > ====================================================
| > When responding to posts, please "Reply to Group" via your newsreader so
| > that others may learn and benefit from your issue.
| > ====================================================
| > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| >
| >
| >
| >
| >
| > --------------------
| > | Reply-To: "Fran Vázquez" <fvazquez@newsgroup.nospam>
| > | From: "Fran Vázquez" <fvazquez@newsgroup.nospam>
| > | Subject: problem with Licenses in Win2000 TS Server and PocketPC
| > | Date: Wed, 26 Sep 2007 12:49:28 +0200
| > | Lines: 33
| > | X-Priority: 3
| > | X-MSMail-Priority: Normal
| > | X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2962
| > | X-RFC2646: Format=Flowed; Original
| > | Message-ID: <eqz0qrCAIHA.5960@TK2MSFTNGP05.phx.gbl>
| > | Newsgroups: microsoft.public.windows.terminal_services
| > | NNTP-Posting-Host: router.gelos.es 212.9.66.214
| > | Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP05.phx.gbl
| > | Xref: TK2MSFTNGHUB02.phx.gbl
| > microsoft.public.windows.terminal_services:11266
| > | X-Tomcat-NG: microsoft.public.windows.terminal_services
| > |
| > | Hi,
| > |
| > |
| > | We have a Win2000 Std TS (application mode per device) that has 5
| > licenses
| > | installed. We've 3 mobile devices (Pocket PC) that connect to this TS
| > | without any problem.
| > |
| > | However suddenly one of the devices stopped working, it cannot
connect
| > to
| > | the TS. What we've noticed is that:
| > |
| > | -Event ID 1004 'The terminal server cannot issue a client license.'
| > appears
| > | every time it tries to connect
| > | -In TS manager, the connection appears as 'connectquery' when this
| > device
| > | tries to connect and then it disappears (the device cannot connect)
| > | -In our Licensing server, we still have 2 available licenses that has
| > not
| > | been granted to any device
| > | -If we delete the 'licensing registry keys' in our mobile device
| > registry,
| > | the first time it tries to connect the connection is OK! But the 2nd
| > time
| > it
| > | cannot connect. And so on...
| > |
| > | Our license server is located in another server, and the TS Server has
| > the
| > | correct registry key so it can locate it (and it can locate it via
| > Netbios).
| > |
| > |
| > | We were thinking about reactivating the TS server, but since we have 2
| > free
| > | licenses we're not sure that this will be a solution.. what can we do?
| > |
| > |
| > | Thanks in advance for your answer
| > |
| > |
| > |
| > |
| > |
| >
|
|
|