Users sessions get reset

  • Thread starter Thread starter Chip
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Chip

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Over the past week and in the past I've had it happen to me. A user can be in
the middle of working on an e-mail or something of the sort, and the user get
disconnected corection they get reset. Originally I thought it was the GPO
doing this, but I'm now wondering if it is anything else since the GPO is not
set to disconnect or log off an idle session.
When the user that was working on an e-mail in outlook does relog back in,
it is a completely new session, there is now sign of them ever being logged
in before. I've had this happen to myself then logged in as Admin and did not
see my session as disconnected in termianal services manager.
It's almost like they got reset by the server. Has anyone else seen this
happen? or have any idea as to what is causing it?

Thanks

Chip
 
Re: Users sessions get reset

Is your policy setup to reset a session limit reached or broken
connection? If so, change it so that it disconnects the session. Then
you can start troubleshooting the problem of why they are getting
disconnected in the first place.

Jeff Pitsch
Microsoft MVP - Terminal Server
Citrix Technology Professional
Provision Networks VIP

Forums not enough?
Get support from the experts at your business
http://jeffpitschconsulting.com

Chip wrote:
> Over the past week and in the past I've had it happen to me. A user can be in
> the middle of working on an e-mail or something of the sort, and the user get
> disconnected corection they get reset. Originally I thought it was the GPO
> doing this, but I'm now wondering if it is anything else since the GPO is not
> set to disconnect or log off an idle session.
> When the user that was working on an e-mail in outlook does relog back in,
> it is a completely new session, there is now sign of them ever being logged
> in before. I've had this happen to myself then logged in as Admin and did not
> see my session as disconnected in termianal services manager.
> It's almost like they got reset by the server. Has anyone else seen this
> happen? or have any idea as to what is causing it?
>
> Thanks
>
> Chip
 
Re: Users sessions get reset

Jeff,

Not to sound like a Newbie, but I've seen in the GPO where I can disconnect
a session after so many minutes and also seen I can log off a disconnected
session ut I don;t recall seeing a reset option. Also can this be done in a
local policy on the term servers? Reason I ask is becasue I'm not part of any
GPO, while I got disconnected as did other users. I'd think it would be
network then but I'm on a cable modem and they are on a P2P network so that
ruins that thought.
So while I send this I'll also search through the GPO's and term server for
a clue.

Thanks,
Chip

"Jeff Pitsch" wrote:

> Is your policy setup to reset a session limit reached or broken
> connection? If so, change it so that it disconnects the session. Then
> you can start troubleshooting the problem of why they are getting
> disconnected in the first place.
>
> Jeff Pitsch
> Microsoft MVP - Terminal Server
> Citrix Technology Professional
> Provision Networks VIP
>
> Forums not enough?
> Get support from the experts at your business
> http://jeffpitschconsulting.com
>
> Chip wrote:
> > Over the past week and in the past I've had it happen to me. A user can be in
> > the middle of working on an e-mail or something of the sort, and the user get
> > disconnected corection they get reset. Originally I thought it was the GPO
> > doing this, but I'm now wondering if it is anything else since the GPO is not
> > set to disconnect or log off an idle session.
> > When the user that was working on an e-mail in outlook does relog back in,
> > it is a completely new session, there is now sign of them ever being logged
> > in before. I've had this happen to myself then logged in as Admin and did not
> > see my session as disconnected in termianal services manager.
> > It's almost like they got reset by the server. Has anyone else seen this
> > happen? or have any idea as to what is causing it?
> >
> > Thanks
> >
> > Chip
>
 
Re: Users sessions get reset

This setting can be found in the user account properties and the RDP-TCP
properties on the terminal server itself.

Jeff Pitsch
Microsoft MVP - Terminal Server
Citrix Technology Professional
Provision Networks VIP

Forums not enough?
Get support from the experts at your business
http://jeffpitschconsulting.com

Chip wrote:
> Jeff,
>
> Not to sound like a Newbie, but I've seen in the GPO where I can disconnect
> a session after so many minutes and also seen I can log off a disconnected
> session ut I don;t recall seeing a reset option. Also can this be done in a
> local policy on the term servers? Reason I ask is becasue I'm not part of any
> GPO, while I got disconnected as did other users. I'd think it would be
> network then but I'm on a cable modem and they are on a P2P network so that
> ruins that thought.
> So while I send this I'll also search through the GPO's and term server for
> a clue.
>
> Thanks,
> Chip
>
> "Jeff Pitsch" wrote:
>
>> Is your policy setup to reset a session limit reached or broken
>> connection? If so, change it so that it disconnects the session. Then
>> you can start troubleshooting the problem of why they are getting
>> disconnected in the first place.
>>
>> Jeff Pitsch
>> Microsoft MVP - Terminal Server
>> Citrix Technology Professional
>> Provision Networks VIP
>>
>> Forums not enough?
>> Get support from the experts at your business
>> http://jeffpitschconsulting.com
>>
>> Chip wrote:
>>> Over the past week and in the past I've had it happen to me. A user can be in
>>> the middle of working on an e-mail or something of the sort, and the user get
>>> disconnected corection they get reset. Originally I thought it was the GPO
>>> doing this, but I'm now wondering if it is anything else since the GPO is not
>>> set to disconnect or log off an idle session.
>>> When the user that was working on an e-mail in outlook does relog back in,
>>> it is a completely new session, there is now sign of them ever being logged
>>> in before. I've had this happen to myself then logged in as Admin and did not
>>> see my session as disconnected in termianal services manager.
>>> It's almost like they got reset by the server. Has anyone else seen this
>>> happen? or have any idea as to what is causing it?
>>>
>>> Thanks
>>>
>>> Chip
 
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