Anti Virus

[Daisy]

When I purchased my laptop recently I was sold a Norton 360 package which
includes a variety of things and I thought one of those things was Virus
Protection. However, it appears that this wasn't included as I continued to
get Windows Security Alerts saying that I was not protected! I have since
purchased from the Norton site a further package which I believe I have
installed correctly (according to my machine) but I am still getting the same
messages (bottom right hand corner of screen) saying to check my anti virus
is working. I have attemped to install again only to be told that the
program is already installed. Please help a very confused young lady!!!
--
Daisy

 

[Kubilay Özun]

Re: Anti Virus

IT is very simple to fix,all you have to do is :-
1.go to symantec and locate the "norton removal tool".
2.save it to your desktop.
3.run the tool,by double clicking on your new desktop item.
4.re-install and configure your settings in nis2007.
don`t forget to reboot after you uninstall and after you re-install.
this fixes the pop up issue of the security center.
email me back if you have any other issues or how you got on.
o.k.

"Daisy" <amy@btinternet.com> wrote in message
news:F553FC7F-1F26-43BD-823D-2B5BBA079602@microsoft.com...
> When I purchased my laptop recently I was sold a Norton 360 package which
> includes a variety of things and I thought one of those things was Virus
> Protection. However, it appears that this wasn't included as I continued
> to
> get Windows Security Alerts saying that I was not protected! I have since
> purchased from the Norton site a further package which I believe I have
> installed correctly (according to my machine) but I am still getting the
> same
> messages (bottom right hand corner of screen) saying to check my anti
> virus
> is working. I have attemped to install again only to be told that the
> program is already installed. Please help a very confused young lady!!!
> --
> Daisy

 

[Daisy]

Re: Anti Virus

Thanks for the information, however I can't locate the removal tool for
starters. Any suggestions?
--
Daisy


"Kubilay Özun" wrote:

> IT is very simple to fix,all you have to do is :-
> 1.go to symantec and locate the "norton removal tool".
> 2.save it to your desktop.
> 3.run the tool,by double clicking on your new desktop item.
> 4.re-install and configure your settings in nis2007.
> don`t forget to reboot after you uninstall and after you re-install.
> this fixes the pop up issue of the security center.
> email me back if you have any other issues or how you got on.
> o.k.
>
> "Daisy" <amy@btinternet.com> wrote in message
> news:F553FC7F-1F26-43BD-823D-2B5BBA079602@microsoft.com...
> > When I purchased my laptop recently I was sold a Norton 360 package which
> > includes a variety of things and I thought one of those things was Virus
> > Protection. However, it appears that this wasn't included as I continued
> > to
> > get Windows Security Alerts saying that I was not protected! I have since
> > purchased from the Norton site a further package which I believe I have
> > installed correctly (according to my machine) but I am still getting the
> > same
> > messages (bottom right hand corner of screen) saying to check my anti
> > virus
> > is working. I have attemped to install again only to be told that the
> > program is already installed. Please help a very confused young lady!!!
> > --
> > Daisy
>
>

 

[Dave]

Re: Anti Virus

Google
http://www.google.com/search?q=syna...=navclient-ff&ie=UTF-8&rlz=1B3GGGL_en_____215
first hit is
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039


"Daisy" <amy@btinternet.com> wrote in message
news:B7A37C66-DD21-40C1-B467-C9BF2E00062D@microsoft.com...
> Thanks for the information, however I can't locate the removal tool for
> starters. Any suggestions?
> --
> Daisy
>
>
> "Kubilay Özun" wrote:
>
>> IT is very simple to fix,all you have to do is :-
>> 1.go to symantec and locate the "norton removal tool".
>> 2.save it to your desktop.
>> 3.run the tool,by double clicking on your new desktop item.
>> 4.re-install and configure your settings in nis2007.
>> don`t forget to reboot after you uninstall and after you re-install.
>> this fixes the pop up issue of the security center.
>> email me back if you have any other issues or how you got on.
>> o.k.
>>
>> "Daisy" <amy@btinternet.com> wrote in message
>> news:F553FC7F-1F26-43BD-823D-2B5BBA079602@microsoft.com...
>> > When I purchased my laptop recently I was sold a Norton 360 package
>> > which
>> > includes a variety of things and I thought one of those things was
>> > Virus
>> > Protection. However, it appears that this wasn't included as I
>> > continued
>> > to
>> > get Windows Security Alerts saying that I was not protected! I have
>> > since
>> > purchased from the Norton site a further package which I believe I have
>> > installed correctly (according to my machine) but I am still getting
>> > the
>> > same
>> > messages (bottom right hand corner of screen) saying to check my anti
>> > virus
>> > is working. I have attemped to install again only to be told that the
>> > program is already installed. Please help a very confused young
>> > lady!!!
>> > --
>> > Daisy
>>
>>