BSOD STOP: 0x000007E WUDFRd.sys

  • Thread starter Thread starter Clayton
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Clayton

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Hi,
I am having problems with Nokia PC Suite when connecting my phone via
Bluetooth to the PC, every time the phone tries to connect I get the
following BSOD message 0x0000007E with a reference to the WUDFRd.sys

I have tracked down a hotfix from Microsoft Windows6.0_KB933607_x64.msu that
addresses the WUDFRd.sys but hasn't made any difference.

I have the iPod listed under portable devices in device manager also and a
few more entries referring to my internal card reader and they all seem to
be operating ok.

I have emailed Nokia support last week about this and they have not returned
my email so I don't know what's up there.

Thanks
 
RE: BSOD STOP: 0x000007E WUDFRd.sys

Clayton:
I googled for "Nokia PC Suite error WUDFRd.sys" and the first hit was this
page, a Nokia forum.
http://discussions.europe.nokia.com...id=pcsuite&message.id=18105&page=1&format=all
There is this guy "sparrowhawk360" that has your exact problem and there is
this another guy "miksu" that suggests a solution.
sparrowhawk360 followed miksu suggestions and seems to have fixed the problem.
Take a look at that page and see if it works for you too.
Good luck.
Carlos

"Clayton" wrote:

> Hi,
> I am having problems with Nokia PC Suite when connecting my phone via
> Bluetooth to the PC, every time the phone tries to connect I get the
> following BSOD message 0x0000007E with a reference to the WUDFRd.sys
>
> I have tracked down a hotfix from Microsoft Windows6.0_KB933607_x64.msu that
> addresses the WUDFRd.sys but hasn't made any difference.
>
> I have the iPod listed under portable devices in device manager also and a
> few more entries referring to my internal card reader and they all seem to
> be operating ok.
>
> I have emailed Nokia support last week about this and they have not returned
> my email so I don't know what's up there.
>
> Thanks
>
>
 
Re: BSOD STOP: 0x000007E WUDFRd.sys

Thanks Carlos
I did check that page out the other day which didn't seem to help,


"Carlos" <Carlos@discussions.microsoft.com> wrote in message
news:DB49C740-3EC0-456D-AA52-73ADC18A3159@microsoft.com...
> Clayton:
> I googled for "Nokia PC Suite error WUDFRd.sys" and the first hit was this
> page, a Nokia forum.
> http://discussions.europe.nokia.com...id=pcsuite&message.id=18105&page=1&format=all
> There is this guy "sparrowhawk360" that has your exact problem and there
> is
> this another guy "miksu" that suggests a solution.
> sparrowhawk360 followed miksu suggestions and seems to have fixed the
> problem.
> Take a look at that page and see if it works for you too.
> Good luck.
> Carlos
>
> "Clayton" wrote:
>
>> Hi,
>> I am having problems with Nokia PC Suite when connecting my phone via
>> Bluetooth to the PC, every time the phone tries to connect I get the
>> following BSOD message 0x0000007E with a reference to the WUDFRd.sys
>>
>> I have tracked down a hotfix from Microsoft Windows6.0_KB933607_x64.msu
>> that
>> addresses the WUDFRd.sys but hasn't made any difference.
>>
>> I have the iPod listed under portable devices in device manager also and
>> a
>> few more entries referring to my internal card reader and they all seem
>> to
>> be operating ok.
>>
>> I have emailed Nokia support last week about this and they have not
>> returned
>> my email so I don't know what's up there.
>>
>> Thanks
>>
>>
 
Re: BSOD STOP: 0x000007E WUDFRd.sys

This problem doesn't happen with my Vista 32-Bit system


"Clayton" <claytonbNOSPAM@xtra.co.nz> wrote in message
news:erXzZRlBIHA.5868@TK2MSFTNGP05.phx.gbl...
> Thanks Carlos
> I did check that page out the other day which didn't seem to help,
>
>
> "Carlos" <Carlos@discussions.microsoft.com> wrote in message
> news:DB49C740-3EC0-456D-AA52-73ADC18A3159@microsoft.com...
>> Clayton:
>> I googled for "Nokia PC Suite error WUDFRd.sys" and the first hit was
>> this
>> page, a Nokia forum.
>> http://discussions.europe.nokia.com...id=pcsuite&message.id=18105&page=1&format=all
>> There is this guy "sparrowhawk360" that has your exact problem and there
>> is
>> this another guy "miksu" that suggests a solution.
>> sparrowhawk360 followed miksu suggestions and seems to have fixed the
>> problem.
>> Take a look at that page and see if it works for you too.
>> Good luck.
>> Carlos
>>
>> "Clayton" wrote:
>>
>>> Hi,
>>> I am having problems with Nokia PC Suite when connecting my phone via
>>> Bluetooth to the PC, every time the phone tries to connect I get the
>>> following BSOD message 0x0000007E with a reference to the WUDFRd.sys
>>>
>>> I have tracked down a hotfix from Microsoft Windows6.0_KB933607_x64.msu
>>> that
>>> addresses the WUDFRd.sys but hasn't made any difference.
>>>
>>> I have the iPod listed under portable devices in device manager also and
>>> a
>>> few more entries referring to my internal card reader and they all seem
>>> to
>>> be operating ok.
>>>
>>> I have emailed Nokia support last week about this and they have not
>>> returned
>>> my email so I don't know what's up there.
>>>
>>> Thanks
>>>
>>>
>
 
BSOD STOP: 0x000007E WUDFRd.sys

The blue screen issue based on the WUDFRD.SYS = user mode driver.

If using together with Nokia PC Suite, most of the time the blue screen will also show the errorcode: 4549bdbd

The solution:

Install service pack 1, it will solve this related BSOD. Also with x64 Vista it will fix this issue!

With kind regards,

Bas van Beek
www.FanaticWebservice.com
 
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