Install manager not working and was told to re-install C++ so that I can load ATI Radeon video card

EDN Admin · Mar 2, 2011

<span style="font-size:medium <span style="font-family:Segoe UI
<span style="font-size:medium <span style="font-family:Segoe UI This week my video card driver started to cause my computer to crash. I have contacted AMD tech support and have tried to delete and then re-install the video card drivers and software.
I found out that the install manager is not functioning and the drivers and software install will not complete. AMD tech support suggested that there is a problem with my C++ program and suggested that I re-install The C++ on my computer. The following
is some details on the crashes on the computer. I am always leary about deleting any microsoft programs and would love some help about how to re-install C++ .

<span style="font-family:Segoe UI; font-size:medium Thanks in advance for your help!



windows version: Windows XP Service Pack 3, 5.1, build: 2600 
windows dir: C:WINDOWS 
CPU: GenuineIntel Intel(R) Core(TM)2 Duo CPU E8300 @ 2.83GHz Intel586, level: 6 
2 logical processors, active mask: 3 
RAM: 2145492992 total 
VM: 2147352576, free: 2036740096 
 



 

 
 

crash dump file: C:WINDOWSMinidumpMini030211-02.dmp 
This was probably caused by the following module: 
Bugcheck code: 0xEA (0xFFFFFFFF894FD020, 0xFFFFFFFF8A5B0778, 0xFFFFFFFF8A5A5910, 0x1) 
Error: 
file path: C:WINDOWSsystem32ati2cqag.dll 
product: 
company: 
description: Central Memory Manager / Queue Server Module 
Bug check description: This indicates that a thread in a device driver is endlessly spinning. 
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
 
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ati2cqag.dll (Central Memory Manager / Queue Server Module, ATI Technologies Inc.).
 
Google query: <span style="font-family:Segoe UI,Arial; color:#000000; font-size:x-small
http://www.google.com/search?q=ati2cqag.dll+ATI Technologies Inc.+THREAD_STUCK_IN_DEVICE_DRIVER" target="_blank ati2cqag.dll ATI Technologies Inc. THREAD_STUCK_IN_DEVICE_DRIVER 
 
 
 
 

crash dump file: C:WINDOWSMinidumpMini030211-01.dmp 
This was probably caused by the following module: 
Bugcheck code: 0xEA (0xFFFFFFFF886E4998, 0xFFFFFFFF8A4D15E8, 0xFFFFFFFF8A6BED38, 0x1) 
Error: 
file path: C:WINDOWSsystem32ati2cqag.dll 
product: 
company: 
description: Central Memory Manager / Queue Server Module 
Bug check description: This indicates that a thread in a device driver is endlessly spinning. 
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
 
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ati2cqag.dll (Central Memory Manager / Queue Server Module, ATI Technologies Inc.).
 
Google query: <span style="font-family:Segoe UI,Arial; color:#000000; font-size:x-small
http://www.google.com/search?q=ati2cqag.dll+ATI Technologies Inc.+THREAD_STUCK_IN_DEVICE_DRIVER" target="_blank ati2cqag.dll ATI Technologies Inc. THREAD_STUCK_IN_DEVICE_DRIVER 
 
 
 
 

crash dump file: C:WINDOWSMinidumpMini030111-01.dmp 
This was probably caused by the following module: 
Bugcheck code: 0xEA (0xFFFFFFFF88967BA0, 0xFFFFFFFF8975CD68, 0xFFFFFFFF893FCEF8, 0x1) 
Error: 
file path: C:WINDOWSsystem32ati2cqag.dll 
product: 
company: 
description: Central Memory Manager / Queue Server Module 
Bug check description: This indicates that a thread in a device driver is endlessly spinning. 
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
 
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ati2cqag.dll (Central Memory Manager / Queue Server Module, ATI Technologies Inc.).
 
Google query: <span style="font-family:Segoe UI,Arial; color:#000000; font-size:x-small
http://www.google.com/search?q=ati2cqag.dll+ATI Technologies Inc.+THREAD_STUCK_IN_DEVICE_DRIVER" target="_blank ati2cqag.dll ATI Technologies Inc. THREAD_STUCK_IN_DEVICE_DRIVER 
 
 
 
 

crash dump file: C:WINDOWSMinidumpMini022811-02.dmp 
This was probably caused by the following module: 
Bugcheck code: 0x100000D1 (0xF0, 0x7, 0x0, 0xFFFFFFFFB673E455) 
Error: 
file path: C:WINDOWSsystem32driversati2mtag.sys 
product: 
company: 
description: ATI Radeon WindowsNT Miniport Driver 
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ati2mtag.sys (ATI Radeon WindowsNT Miniport Driver, ATI Technologies Inc.).
 
Google query: <span style="font-family:Segoe UI,Arial; color:#000000; font-size:x-small
http://www.google.com/search?q=ati2mtag.sys+ATI Technologies Inc.+CUSTOM_ERROR" target="_blank ati2mtag.sys ATI Technologies Inc. CUSTOM_ERROR 
 
 
 
 

crash dump file: C:WINDOWSMinidumpMini022811-01.dmp 
This was probably caused by the following module: 
Bugcheck code: 0x1000008E (0xFFFFFFFFE0000001, 0xFFFFFFFFBA3F0925, 0xFFFFFFFFADF32820, 0x0) 
Error: <span style="font-family:Segoe UI,Arial; color:#000000; font-size:x-small
http://www.google.com/search?q=MSDN+bugcheck+KERNEL_MODE_EXCEPTION_NOT_HANDLED_M" target="_blank KERNEL_MODE_EXCEPTION_NOT_HANDLED_M 
file path: C:WINDOWSsystem32watchdog.sys 
product: 
company: 
description: Watchdog Driver 
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch. 
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
 
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
 
 
 

crash dump file: C:WINDOWSMinidumpMini022711-04.dmp 
This was probably caused by the following module: 
Bugcheck code: 0x1000008E (0xFFFFFFFFE0000001, 0xFFFFFFFFBA408925, 0xFFFFFFFFAD71A820, 0x0) 
Error: <span style="font-family:Segoe UI,Arial; color:#000000; font-size:x-small
http://www.google.com/search?q=MSDN+bugcheck+KERNEL_MODE_EXCEPTION_NOT_HANDLED_M" target="_blank KERNEL_MODE_EXCEPTION_NOT_HANDLED_M 
file path: C:WINDOWSsystem32watchdog.sys 
product: 
company: 
description: Watchdog Driver 
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch. 
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
 
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
 
 
 

crash dump file: C:WINDOWSMinidumpMini022711-03.dmp 
This was probably caused by the following module: 
Bugcheck code: 0x1000008E (0xFFFFFFFFE0000001, 0xFFFFFFFFBA3D8925, 0xFFFFFFFFAC3D7820, 0x0) 
Error: <span style="font-family:Segoe UI,Arial; color:#000000; font-size:x-small
http://www.google.com/search?q=MSDN+bugcheck+KERNEL_MODE_EXCEPTION_NOT_HANDLED_M" target="_blank KERNEL_MODE_EXCEPTION_NOT_HANDLED_M 
file path: C:WINDOWSsystem32watchdog.sys 
product: 
company: 
description: Watchdog Driver 
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch. 
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
 
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
 
 
 

crash dump file: C:WINDOWSMinidumpMini022711-02.dmp 
This was probably caused by the following module: 
Bugcheck code: 0x1000008E (0xFFFFFFFFE0000001, 0xFFFFFFFFBA430925, 0xFFFFFFFFAE014820, 0x0) 
Error: <span style="font-family:Segoe UI,Arial; color:#000000; font-size:x-small
http://www.google.com/search?q=MSDN+bugcheck+KERNEL_MODE_EXCEPTION_NOT_HANDLED_M" target="_blank KERNEL_MODE_EXCEPTION_NOT_HANDLED_M 
file path: C:WINDOWSsystem32watchdog.sys 
product: 
company: 
description: Watchdog Driver 
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch. 
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
 
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
 
 
 

crash dump file: C:WINDOWSMinidumpMini022711-01.dmp 
This was probably caused by the following module: 
Bugcheck code: 0x1000008E (0xFFFFFFFFE0000001, 0xFFFFFFFFBA418925, 0xFFFFFFFFAC6EA820, 0x0) 
Error: <span style="font-family:Segoe UI,Arial; color:#000000; font-size:x-small
http://www.google.com/search?q=MSDN+bugcheck+KERNEL_MODE_EXCEPTION_NOT_HANDLED_M" target="_blank KERNEL_MODE_EXCEPTION_NOT_HANDLED_M 
file path: C:WINDOWSsystem32watchdog.sys 
product: 
company: 
description: Watchdog Driver 
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch. 
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
 
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
 
 
 

crash dump file: C:WINDOWSMinidumpMini022611-01.dmp 
This was probably caused by the following module: 
Bugcheck code: 0x1000008E (0xFFFFFFFFE0000001, 0xFFFFFFFFBA430925, 0xFFFFFFFFACD57820, 0x0) 
Error: <span style="font-family:Segoe UI,Arial; color:#000000; font-size:x-small
http://www.google.com/search?q=MSDN+bugcheck+KERNEL_MODE_EXCEPTION_NOT_HANDLED_M" target="_blank KERNEL_MODE_EXCEPTION_NOT_HANDLED_M 
file path: C:WINDOWSsystem32watchdog.sys 
product: 
company: 
description: Watchdog Driver 
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch. 
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
 
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
 
 
 

crash dump file: C:WINDOWSMinidumpMini122909-01.dmp 
This was probably caused by the following module: 
Bugcheck code: 0xEA (0xFFFFFFFF89D936E0, 0xFFFFFFFF89E2F308, 0xFFFFFFFF89DFCAB8, 0x1) 
Error: 
file path: C:WINDOWSsystem32ati2cqag.dll 
product: 
company: 
description: Central Memory Manager / Queue Server Module 
Bug check description: This indicates that a thread in a device driver is endlessly spinning. 
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
 
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ati2cqag.dll (Central Memory Manager / Queue Server Module, ATI Technologies Inc.).
 
Google query: <span style="font-family:Segoe UI,Arial; color:#000000; font-size:x-small
http://www.google.com/search?q=ati2cqag.dll+ATI Technologies Inc.+THREAD_STUCK_IN_DEVICE_DRIVER" target="_blank ati2cqag.dll ATI Technologies Inc. THREAD_STUCK_IN_DEVICE_DRIVER 
 
 
 


<span style="font-family:Segoe UI,Arial; color:#000000; font-size:x-small 11 crash dumps have been found and analyzed. 5 third party drivers have been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates
for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
 
 
<span style="font-family:Segoe UI,Arial; color:#000000; font-size:x-small http://www.google.com/search?q=ati2mtag.sys+ATI Technologies Inc.+ATI Radeon WindowsNT Miniport Driver" target="_blank ati2mtag.sys (ATI Radeon WindowsNT Miniport Driver, ATI
Technologies Inc.) 
 
<span style="font-family:Segoe UI,Arial; color:#000000; font-size:x-small http://www.google.com/search?q=ati2cqag.dll+ATI Technologies Inc.+ATI Radeon Family" target="_blank ati2cqag.dll (Central Memory Manager / Queue Server Module, ATI Technologies
Inc.) 
 

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Install manager not working and was told to re-install C++ so that I can load ATI Radeon video card

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