Missing 1 HDD and 1 DVDrom, not in device manager

  • Thread starter Thread starter Stevie V
  • Start date Start date
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Stevie V

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I installed x64 on a secondary hard drive last night and now I cant see one
of my 3 HDDs and one of my DVD drives. I found all x64 drivers for my
motherboard and have them installed, all the devices in Device Manager are
now working properly.
Both missing drives ARE detected by the BIOS and on POST.
Both missing drives ARE visible when I boot XPx32 from the primary drive.
Both missing drives are NOT listed in device manager or "Disk Management"
utility.
The 3rd (missing) HDD is attached to the embedded 3rd party Promise IDE/RAID
controller as a Stand-alone drive and is detected in BIOS, on POST and in
XPx32. The x64 drivers for the promise controller are installed, and device
manager tells me they are working properly.
Can anyone help me gain use of these two rogue drives in XPx64?
Thanks
 
Re: Missing 1 HDD and 1 DVDrom, not in device manager

What controller are the missing drives connected to? Is the controller
visible in Device manager?

The issue with Promise contollers is that RAID works OK, but standalone
devices may not work. It's a problem with the drivers.

--
Charlie.
http://msmvps.com/xperts64
http://mvp.support.microsoft.com/profile/charlie.russel


"Stevie V" <StevieV@discussions.microsoft.com> wrote in message
news:06215732-C998-4367-9422-55EA9F70C259@microsoft.com...
>I installed x64 on a secondary hard drive last night and now I cant see one
> of my 3 HDDs and one of my DVD drives. I found all x64 drivers for my
> motherboard and have them installed, all the devices in Device Manager are
> now working properly.
> Both missing drives ARE detected by the BIOS and on POST.
> Both missing drives ARE visible when I boot XPx32 from the primary drive.
> Both missing drives are NOT listed in device manager or "Disk Management"
> utility.
> The 3rd (missing) HDD is attached to the embedded 3rd party Promise
> IDE/RAID
> controller as a Stand-alone drive and is detected in BIOS, on POST and in
> XPx32. The x64 drivers for the promise controller are installed, and
> device
> manager tells me they are working properly.
> Can anyone help me gain use of these two rogue drives in XPx64?
> Thanks
 
Re: Missing 1 HDD and 1 DVDrom, not in device manager

I would also check in Computer Management/Disk Management to see if they are
there and not assigned a drive letter.


"Stevie V" <StevieV@discussions.microsoft.com> wrote in message
news:06215732-C998-4367-9422-55EA9F70C259@microsoft.com...
>I installed x64 on a secondary hard drive last night and now I cant see one
> of my 3 HDDs and one of my DVD drives. I found all x64 drivers for my
> motherboard and have them installed, all the devices in Device Manager are
> now working properly.
> Both missing drives ARE detected by the BIOS and on POST.
> Both missing drives ARE visible when I boot XPx32 from the primary drive.
> Both missing drives are NOT listed in device manager or "Disk Management"
> utility.
> The 3rd (missing) HDD is attached to the embedded 3rd party Promise
> IDE/RAID
> controller as a Stand-alone drive and is detected in BIOS, on POST and in
> XPx32. The x64 drivers for the promise controller are installed, and
> device
> manager tells me they are working properly.
> Can anyone help me gain use of these two rogue drives in XPx64?
> Thanks
 
Re: Missing 1 HDD and 1 DVDrom, not in device manager

The DVD is on Secondary IDE and the HDD is on the Promise IDE (my board has 3
IDE ports).
I had no problems installing the HDD on the Promise IDE in XP-32, just had
to enable it in the BIOS and it was pretty much plug and play.

"Charlie Russel - MVP" wrote:

> What controller are the missing drives connected to? Is the controller
> visible in Device manager?
>
> The issue with Promise contollers is that RAID works OK, but standalone
> devices may not work. It's a problem with the drivers.
>
> --
> Charlie.
> http://msmvps.com/xperts64
> http://mvp.support.microsoft.com/profile/charlie.russel
>
>
> "Stevie V" <StevieV@discussions.microsoft.com> wrote in message
> news:06215732-C998-4367-9422-55EA9F70C259@microsoft.com...
> >I installed x64 on a secondary hard drive last night and now I cant see one
> > of my 3 HDDs and one of my DVD drives. I found all x64 drivers for my
> > motherboard and have them installed, all the devices in Device Manager are
> > now working properly.
> > Both missing drives ARE detected by the BIOS and on POST.
> > Both missing drives ARE visible when I boot XPx32 from the primary drive.
> > Both missing drives are NOT listed in device manager or "Disk Management"
> > utility.
> > The 3rd (missing) HDD is attached to the embedded 3rd party Promise
> > IDE/RAID
> > controller as a Stand-alone drive and is detected in BIOS, on POST and in
> > XPx32. The x64 drivers for the promise controller are installed, and
> > device
> > manager tells me they are working properly.
> > Can anyone help me gain use of these two rogue drives in XPx64?
> > Thanks
>
 
Re: Missing 1 HDD and 1 DVDrom, not in device manager

I wish it was that easy...
Thanks.

"John Barnes" wrote:

> I would also check in Computer Management/Disk Management to see if they are
> there and not assigned a drive letter.
>
>
> "Stevie V" <StevieV@discussions.microsoft.com> wrote in message
> news:06215732-C998-4367-9422-55EA9F70C259@microsoft.com...
> >I installed x64 on a secondary hard drive last night and now I cant see one
> > of my 3 HDDs and one of my DVD drives. I found all x64 drivers for my
> > motherboard and have them installed, all the devices in Device Manager are
> > now working properly.
> > Both missing drives ARE detected by the BIOS and on POST.
> > Both missing drives ARE visible when I boot XPx32 from the primary drive.
> > Both missing drives are NOT listed in device manager or "Disk Management"
> > utility.
> > The 3rd (missing) HDD is attached to the embedded 3rd party Promise
> > IDE/RAID
> > controller as a Stand-alone drive and is detected in BIOS, on POST and in
> > XPx32. The x64 drivers for the promise controller are installed, and
> > device
> > manager tells me they are working properly.
> > Can anyone help me gain use of these two rogue drives in XPx64?
> > Thanks
>
>
 
Re: Missing 1 HDD and 1 DVDrom, not in device manager

Drivers for 32-bit are not the same as on 64-bit. I strongly suspect you're
going to need to contact Promise or your mobo mfg for updated drivers.

--
Charlie.
http://msmvps.com/xperts64
http://mvp.support.microsoft.com/profile/charlie.russel


"Stevie V" <StevieV@discussions.microsoft.com> wrote in message
news:CF62A917-0CF2-4F7C-B4E7-9CA5E5E56DEF@microsoft.com...
> The DVD is on Secondary IDE and the HDD is on the Promise IDE (my board
> has 3
> IDE ports).
> I had no problems installing the HDD on the Promise IDE in XP-32, just had
> to enable it in the BIOS and it was pretty much plug and play.
>
> "Charlie Russel - MVP" wrote:
>
>> What controller are the missing drives connected to? Is the controller
>> visible in Device manager?
>>
>> The issue with Promise contollers is that RAID works OK, but standalone
>> devices may not work. It's a problem with the drivers.
>>
>> --
>> Charlie.
>> http://msmvps.com/xperts64
>> http://mvp.support.microsoft.com/profile/charlie.russel
>>
>>
>> "Stevie V" <StevieV@discussions.microsoft.com> wrote in message
>> news:06215732-C998-4367-9422-55EA9F70C259@microsoft.com...
>> >I installed x64 on a secondary hard drive last night and now I cant see
>> >one
>> > of my 3 HDDs and one of my DVD drives. I found all x64 drivers for my
>> > motherboard and have them installed, all the devices in Device Manager
>> > are
>> > now working properly.
>> > Both missing drives ARE detected by the BIOS and on POST.
>> > Both missing drives ARE visible when I boot XPx32 from the primary
>> > drive.
>> > Both missing drives are NOT listed in device manager or "Disk
>> > Management"
>> > utility.
>> > The 3rd (missing) HDD is attached to the embedded 3rd party Promise
>> > IDE/RAID
>> > controller as a Stand-alone drive and is detected in BIOS, on POST and
>> > in
>> > XPx32. The x64 drivers for the promise controller are installed, and
>> > device
>> > manager tells me they are working properly.
>> > Can anyone help me gain use of these two rogue drives in XPx64?
>> > Thanks
>>
 
Re: Missing 1 HDD and 1 DVDrom, not in device manager

I already had all the 64-bit drivers, they installed and appeared to be
working correctly. But due to a motherboard revision number i was not aware
of, it turns out i had the wrong driver. Found the correct driver and all is
working smoothly. Thanks for all your help.

"Charlie Russel - MVP" wrote:

> Drivers for 32-bit are not the same as on 64-bit. I strongly suspect you're
> going to need to contact Promise or your mobo mfg for updated drivers.
>
> --
> Charlie.
> http://msmvps.com/xperts64
> http://mvp.support.microsoft.com/profile/charlie.russel
>
>
> "Stevie V" <StevieV@discussions.microsoft.com> wrote in message
> news:CF62A917-0CF2-4F7C-B4E7-9CA5E5E56DEF@microsoft.com...
> > The DVD is on Secondary IDE and the HDD is on the Promise IDE (my board
> > has 3
> > IDE ports).
> > I had no problems installing the HDD on the Promise IDE in XP-32, just had
> > to enable it in the BIOS and it was pretty much plug and play.
> >
> > "Charlie Russel - MVP" wrote:
> >
> >> What controller are the missing drives connected to? Is the controller
> >> visible in Device manager?
> >>
> >> The issue with Promise contollers is that RAID works OK, but standalone
> >> devices may not work. It's a problem with the drivers.
> >>
> >> --
> >> Charlie.
> >> http://msmvps.com/xperts64
> >> http://mvp.support.microsoft.com/profile/charlie.russel
> >>
> >>
> >> "Stevie V" <StevieV@discussions.microsoft.com> wrote in message
> >> news:06215732-C998-4367-9422-55EA9F70C259@microsoft.com...
> >> >I installed x64 on a secondary hard drive last night and now I cant see
> >> >one
> >> > of my 3 HDDs and one of my DVD drives. I found all x64 drivers for my
> >> > motherboard and have them installed, all the devices in Device Manager
> >> > are
> >> > now working properly.
> >> > Both missing drives ARE detected by the BIOS and on POST.
> >> > Both missing drives ARE visible when I boot XPx32 from the primary
> >> > drive.
> >> > Both missing drives are NOT listed in device manager or "Disk
> >> > Management"
> >> > utility.
> >> > The 3rd (missing) HDD is attached to the embedded 3rd party Promise
> >> > IDE/RAID
> >> > controller as a Stand-alone drive and is detected in BIOS, on POST and
> >> > in
> >> > XPx32. The x64 drivers for the promise controller are installed, and
> >> > device
> >> > manager tells me they are working properly.
> >> > Can anyone help me gain use of these two rogue drives in XPx64?
> >> > Thanks
> >>
>
 

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