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Microsoft http://lync.microsoft.com/en-us/Pages/default.aspx Lync and the UC platform SDKs, such as http://www.microsoft.com/downloads/en/details.aspx?familyid=B30306E4-7DC1-44D2-9A68-9B4A6FC5C2DF&displaylang=en Unified Communications Managed API (UCMA) 3.0 SDK, are changing the way we communicate and collaborate by providing a platform to integrate communications and presence capabilities into existing business solutions. Terry Gold, CEO of Gold Systems, gives an example of how the Vonetix framework uses the Lync platform and UCMA SDK to create Call Center and Interactive Voice Response (IVR) systems. For more information, visit http://www.goldsys.com www.goldsys.com and http://www.lync.com www.lync.com . <img src="http://m.webtrends.com/dcs1wotjh10000w0irc493s0e_6x1g/njs.gif?dcssip=channel9.msdn.com&dcsuri=http://channel9.msdn.com/Feeds/RSS&WT.dl=0&WT.entryid=Entry:RSSView:708605cb983642a4bef89ea701721c5d
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