PC out of control, please help.

  • Thread starter Thread starter Sirius
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Sirius

Guest
My friends PC keeps sending spam emails. We removed viruses, adware and
spyware with Norton, Spybot search and destroy, Xsoftspy. Firewall is on,
all up- to date. The spam does not goes out because Norton stops them, but
it just keeps trying to send them and the PC slows down to a halt. How do we
gain control back over it?

Thank you.
 
Re: PC out of control, please help.

You haven't removed all the pests on the computer. Use the Task Manager
or go to Microsoft.com and download Process Explorer and see if you can
identify the running processes that might be responsible.

John

Sirius wrote:

> My friends PC keeps sending spam emails. We removed viruses, adware and
> spyware with Norton, Spybot search and destroy, Xsoftspy. Firewall is on,
> all up- to date. The spam does not goes out because Norton stops them, but
> it just keeps trying to send them and the PC slows down to a halt. How do we
> gain control back over it?
>
> Thank you.
>
>
 
Re: PC out of control, please help.

I use Task Manager, but I don't know which process is the bad one.... How
can you tell.


"John John" <audetweld@nbnet.nb.ca> wrote in message
news:%238PTYcOxHHA.3616@TK2MSFTNGP02.phx.gbl...
> You haven't removed all the pests on the computer. Use the Task Manager
> or go to Microsoft.com and download Process Explorer and see if you can
> identify the running processes that might be responsible.
>
> John
>
> Sirius wrote:
>
>> My friends PC keeps sending spam emails. We removed viruses, adware and
>> spyware with Norton, Spybot search and destroy, Xsoftspy. Firewall is on,
>> all up- to date. The spam does not goes out because Norton stops them,
>> but it just keeps trying to send them and the PC slows down to a halt.
>> How do we gain control back over it?
>>
>> Thank you.
 
Re: PC out of control, please help.

You have to research the process names on the internet. Autoruns, which
can also be downloaded on the Microsoft site is another good utility
to help root out unwanted pests that are started when Windows is booted.
You may have to broaden your asrsenal of tools to find all the pests.
There is a resident virus/malware expert who regularly reads and posts
here, he should be by shortly to offer further help or advice. Try his
page and see if you can get a bit further along with your efforts:
http://www.claymania.com/removal-trojan-adware.html Also, these pests
are generally easier or may be easier to get rid of if you boot to
Safe-Mode.

John

Sirius wrote:

> I use Task Manager, but I don't know which process is the bad one.... How
> can you tell.
>
>
> "John John" <audetweld@nbnet.nb.ca> wrote in message
> news:%238PTYcOxHHA.3616@TK2MSFTNGP02.phx.gbl...
>
>>You haven't removed all the pests on the computer. Use the Task Manager
>>or go to Microsoft.com and download Process Explorer and see if you can
>>identify the running processes that might be responsible.
>>
>>John
>>
>>Sirius wrote:
>>
>>
>>>My friends PC keeps sending spam emails. We removed viruses, adware and
>>>spyware with Norton, Spybot search and destroy, Xsoftspy. Firewall is on,
>>>all up- to date. The spam does not goes out because Norton stops them,
>>>but it just keeps trying to send them and the PC slows down to a halt.
>>>How do we gain control back over it?
>>>
>>>Thank you.
>
>
>
 
Re: PC out of control, please help.

Sirius aka anyone@some.net on 7/12/2007 at 8:16:22 PM in
microsoft.public.win2000.general<qvzli.18125$qu5.893@trndny02> after
much thought,came up with this jewel:

> My friends PC keeps sending spam emails. We removed viruses, adware
> and spyware with Norton, Spybot search and destroy, Xsoftspy.
> Firewall is on, all up- to date. The spam does not goes out because
> Norton stops them, but it just keeps trying to send them and the PC
> slows down to a halt. How do we gain control back over it?
>
> Thank you.

go through removal instructions below

max
--
Virus Removal http://www.freespaces.com/maxwachtel/removal.html
Keep Clean http://www.freespaces.com/maxwachtel/keepingclean.html
Tools http://www.freespaces.com/maxwachtel/tools.html
Change nomail.afraid.org to gmail.com to reply by e-mail.
 
Re: PC out of control, please help.

Are you saying Norton is not very good? For the price they charger for
it....shame on them.

"Maximus the Mad" <maxwachtel@nomail.afraid.org> wrote in message
news:xn0f8mjjq40c14001@news.albasani.net...
> Sirius aka anyone@some.net on 7/12/2007 at 8:16:22 PM in
> microsoft.public.win2000.general<qvzli.18125$qu5.893@trndny02> after
> much thought,came up with this jewel:
>
>> My friends PC keeps sending spam emails. We removed viruses, adware
>> and spyware with Norton, Spybot search and destroy, Xsoftspy.
>> Firewall is on, all up- to date. The spam does not goes out because
>> Norton stops them, but it just keeps trying to send them and the PC
>> slows down to a halt. How do we gain control back over it?
>>
>> Thank you.
>
> go through removal instructions below
>
> max
> --
> Virus Removal http://www.freespaces.com/maxwachtel/removal.html
> Keep Clean http://www.freespaces.com/maxwachtel/keepingclean.html
> Tools http://www.freespaces.com/maxwachtel/tools.html
> Change nomail.afraid.org to gmail.com to reply by e-mail.
 
Re: PC out of control, please help.

Sirius on 7/12/2007 at 10:53:22 PM in
microsoft.public.win2000.general<COBli.10316$lY4.3304@trndny07> after
much thought,came up with this jewel:

> Are you saying Norton is not very good? For the price they charger
> for it....shame on them.

No,what I am saying is not all AVs find everything,sooooo,
go through removal instructions below
post back with results.
max
--
Virus Removal http://www.freespaces.com/maxwachtel/removal.html
Keep Clean http://www.freespaces.com/maxwachtel/keepingclean.html
Tools http://www.freespaces.com/maxwachtel/tools.html
Change nomail.afraid.org to gmail.com to reply by e-mail.
 
Re: PC out of control, please help.

If all else fails, it may be time to reformat. A real PITA but I've seen
some insidious malware be really good at cloaking itself and, what's more,
being buried in the registry so that it recreates itself upon startup even
if you do the service/executable.
"Maximus the Mad" <maxwachtel@nomail.afraid.org> wrote in message
news:xn0f8ml6t76wl6002@news.albasani.net...
> Sirius on 7/12/2007 at 10:53:22 PM in
> microsoft.public.win2000.general<COBli.10316$lY4.3304@trndny07> after
> much thought,came up with this jewel:
>
>> Are you saying Norton is not very good? For the price they charger
>> for it....shame on them.
>
> No,what I am saying is not all AVs find everything,sooooo,
> go through removal instructions below
> post back with results.
> max
> --
> Virus Removal http://www.freespaces.com/maxwachtel/removal.html
> Keep Clean http://www.freespaces.com/maxwachtel/keepingclean.html
> Tools http://www.freespaces.com/maxwachtel/tools.html
> Change nomail.afraid.org to gmail.com to reply by e-mail.
 
Re: PC out of control, please help.

I was thinking about it....


"paulc" <paulc@mmcwm.com> wrote in message
news:%23Qgc6vWxHHA.312@TK2MSFTNGP04.phx.gbl...
> If all else fails, it may be time to reformat. A real PITA but I've seen
> some insidious malware be really good at cloaking itself and, what's more,
> being buried in the registry so that it recreates itself upon startup even
> if you do the service/executable.
> "Maximus the Mad" <maxwachtel@nomail.afraid.org> wrote in message
> news:xn0f8ml6t76wl6002@news.albasani.net...
>> Sirius on 7/12/2007 at 10:53:22 PM in
>> microsoft.public.win2000.general<COBli.10316$lY4.3304@trndny07> after
>> much thought,came up with this jewel:
>>
>>> Are you saying Norton is not very good? For the price they charger
>>> for it....shame on them.
>>
>> No,what I am saying is not all AVs find everything,sooooo,
>> go through removal instructions below
>> post back with results.
>> max
>> --
>> Virus Removal http://www.freespaces.com/maxwachtel/removal.html
>> Keep Clean http://www.freespaces.com/maxwachtel/keepingclean.html
>> Tools http://www.freespaces.com/maxwachtel/tools.html
>> Change nomail.afraid.org to gmail.com to reply by e-mail.
>
>
 
Re: PC out of control, please help.

Thank you, much better.... However some corrupted files
happened I am not sure what to do about. If I do "repair installation", I
will lose the updates.


"Maximus the Mad" <maxwachtel@nomail.afraid.org> wrote in message
news:xn0f8ml6t76wl6002@news.albasani.net...
> Sirius on 7/12/2007 at 10:53:22 PM in
> microsoft.public.win2000.general<COBli.10316$lY4.3304@trndny07> after
> much thought,came up with this jewel:
>
>> Are you saying Norton is not very good? For the price they charger
>> for it....shame on them.
>
> No,what I am saying is not all AVs find everything,sooooo,
> go through removal instructions below
> post back with results.
> max
> --
> Virus Removal http://www.freespaces.com/maxwachtel/removal.html
> Keep Clean http://www.freespaces.com/maxwachtel/keepingclean.html
> Tools http://www.freespaces.com/maxwachtel/tools.html
> Change nomail.afraid.org to gmail.com to reply by e-mail.
 
Re: PC out of control, please help.

Sirius aka anyone@some.net on 7/13/2007 at 11:13:07 PM in
microsoft.public.win2000.general<7bXli.1163$fP4.318@trndny07> after
much thought,came up with this jewel:

> Thank you, much better.... However some corrupted files
> happened I am not sure what to do about. If I do "repair
> installation", I will lose the updates.

What files are corrupted now?
What is the exact error message?
What problem are you experiencing now?


> "Maximus the Mad" <maxwachtel@nomail.afraid.org> wrote in message
> news:xn0f8ml6t76wl6002@news.albasani.net...
> > Sirius on 7/12/2007 at 10:53:22 PM in
> >microsoft.public.win2000.general<COBli.10316$lY4.3304@trndny07> after
> > much thought,came up with this jewel:
> >
> > > Are you saying Norton is not very good? For the price they charger
> > > for it....shame on them.
> >
> > No,what I am saying is not all AVs find everything,sooooo,
> > go through removal instructions below
> > post back with results.
> > max

--
Virus Removal http://www.freespaces.com/maxwachtel/removal.html
Keep Clean http://www.freespaces.com/maxwachtel/keepingclean.html
Tools http://www.freespaces.com/maxwachtel/tools.html
Change nomail.afraid.org to gmail.com to reply by e-mail.
 
Re: PC out of control, please help.

Problems with win update. .net framework update will either hang or say
"install failed" I assume windows update must be corrupted.....


"Maximus the Mad" <maxwachtel@nomail.afraid.org> wrote in message
news:xn0f8oe5q5tztb000@news.albasani.net...
> Sirius aka anyone@some.net on 7/13/2007 at 11:13:07 PM in
> microsoft.public.win2000.general<7bXli.1163$fP4.318@trndny07> after
> much thought,came up with this jewel:
>
>> Thank you, much better.... However some corrupted files
>> happened I am not sure what to do about. If I do "repair
>> installation", I will lose the updates.
>
> What files are corrupted now?
> What is the exact error message?
> What problem are you experiencing now?
>
>
>> "Maximus the Mad" <maxwachtel@nomail.afraid.org> wrote in message
>> news:xn0f8ml6t76wl6002@news.albasani.net...
>> > Sirius on 7/12/2007 at 10:53:22 PM in
>> >microsoft.public.win2000.general<COBli.10316$lY4.3304@trndny07> after
>> > much thought,came up with this jewel:
>> >
>> > > Are you saying Norton is not very good? For the price they charger
>> > > for it....shame on them.
>> >
>> > No,what I am saying is not all AVs find everything,sooooo,
>> > go through removal instructions below
>> > post back with results.
>> > max
>
> --
> Virus Removal http://www.freespaces.com/maxwachtel/removal.html
> Keep Clean http://www.freespaces.com/maxwachtel/keepingclean.html
> Tools http://www.freespaces.com/maxwachtel/tools.html
> Change nomail.afraid.org to gmail.com to reply by e-mail.
 
Re: PC out of control, please help.

Sirius aka anyone@some.net on 7/14/2007 at 10:55:53 AM in
microsoft.public.win2000.general<Zt5mi.2547$yx4.2476@trndny08> after
much thought,came up with this jewel:

> Problems with win update. .net framework update will either hang or
> say "install failed" I assume windows update must be corrupted.....

What was the exact error message? What is the MSKB number of the update?

> > > Thank you, much better.... However some corrupted files
> > > happened I am not sure what to do about. If I do "repair
> > > installation", I will lose the updates.
> >
> > What files are corrupted now?
> > What is the exact error message?
> > What problem are you experiencing now?
> >
> > > >
> >>> > Are you saying Norton is not very good? For the price they
> charger >>> > for it....shame on them.
> > > >
> >>> No,what I am saying is not all AVs find everything,sooooo,
> >>> go through removal instructions below
> >>> post back with results.
> >>> max
--
Virus Removal http://www.freespaces.com/maxwachtel/removal.html
Keep Clean http://www.freespaces.com/maxwachtel/keepingclean.html
Tools http://www.freespaces.com/maxwachtel/tools.html
Change nomail.afraid.org to gmail.com to reply by e-mail.
 
Re: PC out of control, please help.

Kb886903. In installation history a red X.

"Maximus the Mad" <maxwachtel@nomail.afraid.org> wrote in message
news:xn0f8pdlc4xdeh000@news.albasani.net...
> Sirius aka anyone@some.net on 7/14/2007 at 10:55:53 AM in
> microsoft.public.win2000.general<Zt5mi.2547$yx4.2476@trndny08> after
> much thought,came up with this jewel:
>
>> Problems with win update. .net framework update will either hang or
>> say "install failed" I assume windows update must be corrupted.....
>
> What was the exact error message? What is the MSKB number of the update?
>
>> > > Thank you, much better.... However some corrupted files
>> > > happened I am not sure what to do about. If I do "repair
>> > > installation", I will lose the updates.
>> >
>> > What files are corrupted now?
>> > What is the exact error message?
>> > What problem are you experiencing now?
>> >
>> > > >
>> >>> > Are you saying Norton is not very good? For the price they
>> charger >>> > for it....shame on them.
>> > > >
>> >>> No,what I am saying is not all AVs find everything,sooooo,
>> >>> go through removal instructions below
>> >>> post back with results.
>> >>> max
> --
> Virus Removal http://www.freespaces.com/maxwachtel/removal.html
> Keep Clean http://www.freespaces.com/maxwachtel/keepingclean.html
> Tools http://www.freespaces.com/maxwachtel/tools.html
> Change nomail.afraid.org to gmail.com to reply by e-mail.
 
Re: PC out of control, please help.

Sirius on 7/14/2007 at 11:55:05 PM in
microsoft.public.win2000.general<tUgmi.2665$Wh4.2564@trndny06> after
much thought,came up with this jewel:

> Kb886903. In installation history a red X.

Try downloading the update from Microsoft Download Center instead of
using Windows Update.


> > > Problems with win update. .net framework update will either hang
> > > or say "install failed" I assume windows update must be
> > > corrupted.....
> >
> > What was the exact error message? What is the MSKB number of the
> > update?
> >
> >>> > Thank you, much better.... However some corrupted files
> >>> > happened I am not sure what to do about. If I do "repair
> >>> > installation", I will lose the updates.
> > > >
> >>> What files are corrupted now?
> >>> What is the exact error message?
> >>> What problem are you experiencing now?
> > > >
> >>> > >
> >>>>> > Are you saying Norton is not very good? For the price they
> >>charger >>> > for it....shame on them.
> >>> > >
> >>>>> No,what I am saying is not all AVs find everything,sooooo,
> >>>>> go through removal instructions below
> >>>>> post back with results.
> >>>>> max
--
Virus Removal http://www.freespaces.com/maxwachtel/removal.html
Keep Clean http://www.freespaces.com/maxwachtel/keepingclean.html
Tools http://www.freespaces.com/maxwachtel/tools.html
Change nomail.afraid.org to gmail.com to reply by e-mail.
 
RE: PC out of control, please help.

This is a new one for me and may not address your issue but, being a "Newbie"
of sorts, I just received an error message while reading your post and its
driving me crazy because I've been getting spam, unwanted emails, and
everyday when I wake up to get on my system "Windows Vista Premimum ed." I
find my Firewall has been disabled. I'm not totaly ignorant regarding
computers but when I spoke to my ISP Tech the response regarding my firewall
was "I don't know why your firewall is turning itself off" I believe I'm
being "hacked"; Also, my ISP decided set up a pop 3 account" so my email
could be forwarded to that account. Only when I threatend to close my
account, was I abel to get through a technician. Previously no one ever got
back to me to let me know if my issues had been resolved so this a.m. I took
it upon myself to try and change the temp. password and user name for my
email account and was on the phone for abut an hour trying to get a new
password and user name and give the ISP back the temp passcode given the day
before. Needless to say I'm still having problems and am going banannas
trying to protect my system.

I apologize for this imposition in the middle of your problem but, I'm
desperate.
JR

"Sirius" wrote:

> My friends PC keeps sending spam emails. We removed viruses, adware and
> spyware with Norton, Spybot search and destroy, Xsoftspy. Firewall is on,
> all up- to date. The spam does not goes out because Norton stops them, but
> it just keeps trying to send them and the PC slows down to a halt. How do we
> gain control back over it?
>
> Thank you.
>
>
>
 
Re: PC out of control, please help.

So what anti virus are you using?
Have you run Adaware, SpyBot and Windows Defender - all of these?

Your ISP is not someone who would usually give advice on a windows problem,
or PC infection, though the more helpfull ones would usually have
information on their web sites about 'internet security'
Lastly you have posted to a win2k group, but you are using Vista?

"Joan_3741F" <Joan3741F@discussions.microsoft.com> wrote in message
news:39CC375A-F706-4536-B2B3-858378D50904@microsoft.com...
> This is a new one for me and may not address your issue but, being a
> "Newbie"
> of sorts, I just received an error message while reading your post and its
> driving me crazy because I've been getting spam, unwanted emails, and
> everyday when I wake up to get on my system "Windows Vista Premimum ed." I
> find my Firewall has been disabled. I'm not totaly ignorant regarding
> computers but when I spoke to my ISP Tech the response regarding my
> firewall
> was "I don't know why your firewall is turning itself off" I believe I'm
> being "hacked"; Also, my ISP decided set up a pop 3 account" so my email
> could be forwarded to that account. Only when I threatend to close my
> account, was I abel to get through a technician. Previously no one ever
> got
> back to me to let me know if my issues had been resolved so this a.m. I
> took
> it upon myself to try and change the temp. password and user name for my
> email account and was on the phone for abut an hour trying to get a new
> password and user name and give the ISP back the temp passcode given the
> day
> before. Needless to say I'm still having problems and am going banannas
> trying to protect my system.
>
> I apologize for this imposition in the middle of your problem but, I'm
> desperate.
> JR
>
> "Sirius" wrote:
>
>> My friends PC keeps sending spam emails. We removed viruses, adware and
>> spyware with Norton, Spybot search and destroy, Xsoftspy. Firewall is on,
>> all up- to date. The spam does not goes out because Norton stops them,
>> but
>> it just keeps trying to send them and the PC slows down to a halt. How do
>> we
>> gain control back over it?
>>
>> Thank you.
>>
>>
>>
 
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