terminal server sessions limited to 30

[BW]

Hi,

We have a duel 2.8GHz Xeon w/ 4GB RAM running win2k3 sp2 and terminal
services that staff connect to via RDP. We are seeing that after a few days
all of a sudden a limit of 30 users starts. If there are 30 users on anyone
who attempts to log on receives a profile cannot load error and the session
closes. If we jump onto terminal services manager and logoff users so there
is under 30, then people can log on again. Only happens after a few days of
running and before it happens we can have anything up to 50 concurrent users
working fine. Really confusing us. Has anyone seen this? The server is
updated with latest patches and we saw this issue both before and after
installing sp2.

thanks.

 

[Vera Noest [MVP]]

Re: terminal server sessions limited to 30

Your server is running out of some resource, probably memory related.
Check the EventLog on the server, there should be a warning there
which gives you more information.

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?Qlc=?= <BW@discussions.microsoft.com> wrote on 10 okt
2007 in microsoft.public.windows.terminal_services:

> Hi,
>
> We have a duel 2.8GHz Xeon w/ 4GB RAM running win2k3 sp2 and
> terminal services that staff connect to via RDP. We are seeing
> that after a few days all of a sudden a limit of 30 users
> starts. If there are 30 users on anyone who attempts to log on
> receives a profile cannot load error and the session closes. If
> we jump onto terminal services manager and logoff users so there
> is under 30, then people can log on again. Only happens after a
> few days of running and before it happens we can have anything
> up to 50 concurrent users working fine. Really confusing us.
> Has anyone seen this? The server is updated with latest patches
> and we saw this issue both before and after installing sp2.
>
> thanks.

 

[To Old To . . .]

Re: terminal server sessions limited to 30

Just an additional thought. On the server, under system properties, advance
tab, look at the user profiles. If there are any "unknown" profiles, delete
them.
Hope this helps

"Vera Noest [MVP]" wrote:

> Your server is running out of some resource, probably memory related.
> Check the EventLog on the server, there should be a warning there
> which gives you more information.
>
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> ___ please respond in newsgroup, NOT by private email ___
>
> =?Utf-8?B?Qlc=?= <BW@discussions.microsoft.com> wrote on 10 okt
> 2007 in microsoft.public.windows.terminal_services:
>
> > Hi,
> >
> > We have a duel 2.8GHz Xeon w/ 4GB RAM running win2k3 sp2 and
> > terminal services that staff connect to via RDP. We are seeing
> > that after a few days all of a sudden a limit of 30 users
> > starts. If there are 30 users on anyone who attempts to log on
> > receives a profile cannot load error and the session closes. If
> > we jump onto terminal services manager and logoff users so there
> > is under 30, then people can log on again. Only happens after a
> > few days of running and before it happens we can have anything
> > up to 50 concurrent users working fine. Really confusing us.
> > Has anyone seen this? The server is updated with latest patches
> > and we saw this issue both before and after installing sp2.
> >
> > thanks.
>